Wonderful experience. Came in with questions. Staffs very helpful and patient. Thank you to Luke, Grace and Elliot. Great Team 👍
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See what reviewers are saying
Grace was very helpful and so was her manager.
Company replied
Each time I enter the store, I’m really impressed with the customer service provided. Every member of staff is not only incredibly helpful but also really friendly and genuinely invested in making sur... See more
Company replied
My experience with Three in Salisbury was first rate. I was helped by Dave and Luke to transfer over to Three from Vodafone and they made it a thoroughly seamless and pleasant experience. They are b... See more
Company replied
Company details
About Three UK - 3Store Salisbury
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 23, 35 Old George Mall, SP1 2AF, Salisbury, South, United Kingdom
- 01722570999
4.9
Excellent
75 reviews
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Nice experience
November 27, 2025
Unprompted review
Reply from Three UK - 3Store Salisbury
Brilliant, Gbodi! Thanks for your review :) -Scott
Elliot was excellent
November 21, 2025
Unprompted review
Reply from Three UK - 3Store Salisbury
Hey Pauline, thanks for getting in touch with us about this, we’re so happy to hear this has been your experience, we’ll certainly pass your feedback on! -John
Great customer service
The customer service and professional guidance given by Luke was above expectations.
Great service Luke👍👍.
November 21, 2025
Unprompted review
Reply from Three UK - 3Store Salisbury
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Totally amazing service
Totally amazing service - better than I ever dreamt : Liv & Luke, just sublime
November 19, 2025
Unprompted review
Reply from Three UK - 3Store Salisbury
Hi Tom, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Customer service 10/10!
Each time I enter the store, I’m really impressed with the customer service provided. Every member of staff is not only incredibly helpful but also really friendly and genuinely invested in making sure you leave happy. I couldn’t recommend this store enough if you’re someone that likes to talk to someone face to face regarding your phone contract. Customer service is 10/10!
November 18, 2025
Unprompted review
Reply from Three UK - 3Store Salisbury
Thank you for a lovely review, Laura. That you feel so comfortable and attended to when entering our stores means the world to us :) -Scott
Went in to the 3 mobile shop to ask…
Went in to the 3 mobile shop to ask about a query I had with my phone contract. Found Luke really helpful with answering my questions. He also looked through my contract and gave me a better deal than I already had. Really polite and courteous. I was pleased with his service.
November 18, 2025
Unprompted review
Reply from Three UK - 3Store Salisbury
Thanks for the 5* review! We appreciate your feedback -Maxine
Reply from Three UK - 3Store Salisbury
Thanks for this amazing 5⭐ review, Kim. We really do love to hear this! Great work Dave 🎉 -Jade
Great experience
Great experience, Keith was very helpful. Very informative
November 13, 2025
Unprompted review
Reply from Three UK - 3Store Salisbury
Thanks for your feedback, Chanie, and it's lovely to hear that you enjoyed great customer service from Keith. We appreciate you taking the time to share this with us. -Michael
I’m grateful for the support and…
I’m grateful for the support and service I got from the store. Luke and Liv were so supportive. Thank you. Chansa
November 11, 2025
Unprompted review
Reply from Three UK - 3Store Salisbury
Brilliant, Chansa. Luke and Liv are awesome for giving you a great experience :) -Scott
Fantastic customer service
Fantastic customer service. Answered all my questions and explained everything step by step
November 8, 2025
Unprompted review
Reply from Three UK - 3Store Salisbury
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Luke was brilliant!
Luke was brilliant!! Service was quick and easy he even pointed out to me how much I would be saving by upgrading my personal number I already had on the network! Couldn’t be happier 🙂 the pac transfer has been sorted in store so all I need to now do is put my feet up and relax!
November 7, 2025
Unprompted review
Reply from Three UK - 3Store Salisbury
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
The best customer service I could ever…
The best customer service I could ever ask for. I am so pleased I came to Three to transfer from my Android device to an Apple phone.
Fantastic!
November 7, 2025
Unprompted review
Reply from Three UK - 3Store Salisbury
Thanks for this amazing 5⭐ review, David. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
Luke and Dave were amazing
Luke and Dave were amazing. Nothing was too much trouble. Simply the best service, helping us with simple solutions for complex legacy contracts and costs. Their knowledge was spot on and their problem solving skills first class. Thanks very much indeed!!
November 7, 2025
Unprompted review
Reply from Three UK - 3Store Salisbury
Thanks for this fantastic 5⭐ review, Fiona. We really do appreciate you taking the time to send this over! Great work Luke and Dave 🎉 -Jade
Service
Dave, and Liv, were fantastic, brilliant service, will be back as soon as im paid to upgrade my phone.
November 3, 2025
Unprompted review
Reply from Three UK - 3Store Salisbury
Thanks for your feedback, Joshua, and it's lovely to hear that you enjoyed great customer service from the team. We appreciate you taking the time to share this with us. -Michael
Fabulous service from Liv and Grace
November 1, 2025
Unprompted review
Reply from Three UK - 3Store Salisbury
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Reply from Three UK - 3Store Salisbury
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
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