Great friendly service from staff who know what they are talking about and don’t force sales onto you. Always leave with a great deal and know that if there’s any problems I can call back any time 1... See more
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As always, the fabulous Elliotcame up trumps again! This time providing me with a completely seamless broadband connection. Elliot and his team are the reason I remain a loyal Three customer.
Company replied
Grace was very helpful and so was her manager.
Company replied
I tried to do this online, and I tried to do it over the phone, but both options did not allow me to upgrade the phone as easily. The staff in the store were absolutely exemplary, in particular Liv... See more
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Company details
About Three UK - 3Store Salisbury
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 23, 35 Old George Mall, SP1 2AF, Salisbury, South, United Kingdom
- 01722570999
4.8
Excellent
64 reviews
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Great friendly service from staff who…
Great friendly service from staff who know what they are talking about and don’t force sales onto you.
Always leave with a great deal and know that if there’s any problems I can call back any time 10/10
May 14, 2026
Unprompted review
Reply from Three UK - 3Store Salisbury
Thanks, Matt. We’re pleased to hear the team supported you without any pushy sales and that you feel confident coming back if needed. ⭐ -Ayesha
First class service
As always, the fabulous Elliotcame up trumps again! This time providing me with a completely seamless broadband connection. Elliot and his team are the reason I remain a loyal Three customer.
May 10, 2026
Unprompted review
Reply from Three UK - 3Store Salisbury
Hi Dawnie,We truly appreciate you sharing your experience. It’s wonderful to know that Elliot and the rest of the staff continue to provide the level of service you’ve come to expect from us. Knowing that our team is the reason for your long-standing support means a great deal. We're glad we could get your new home connection sorted out so easily! -Shivam
Salisbury Branch - Keith
We visited the Salisbury branch as my partner was looking to switch from Vodafone and explore options with Three. From the moment we walked in, Keith made us feel very welcome.
He was incredibly helpful, taking the time to clearly explain all the available deals without any pressure. Keith really listened to what my partner wanted and found a package that suited both his needs and budget perfectly. He explained everything thoroughly, making sure we fully understood the details before making a decision.
Overall, a really positive experience — Keith’s friendly and professional approach made the whole process easy and stress-free. We’d definitely recommend speaking to him if you’re considering switching.
May 9, 2026
Unprompted review
Reply from Three UK - 3Store Salisbury
Laura, we really appreciate your kind words. It’s wonderful to hear Keith made you both feel comfortable, listened to what you needed and helped you find the right option without any pressure. We’re so glad the experience felt easy and positive. 😊 -Ayesha
Keith was brilliant
Keith was brilliant, highly recommended from Salisbury branch
May 9, 2026
Unprompted review
Reply from Three UK - 3Store Salisbury
Amazing! We’re delighted Keith made things easy for you and that you had a brilliant experience at our Salisbury branch. 🥰 -Prabhjeet
Keith was friendly
Keith was friendly, clear, and polite.
I had no issues with the service he provided and everything was explained clearly.
May 7, 2026
Unprompted review
Reply from Three UK - 3Store Salisbury
Really lovely feedback! We’re pleased Keith’s helpful approach and clear guidance made such a positive difference. Thanks for taking the time to share 💫 -Samad
Reply from Three UK - 3Store Salisbury
Hello Ram, thank you for sharing your experience. We’re delighted Luke gave you such helpful service. -Suhaas
Called in to find out about getting a…
Called in to find out about getting a new phone. I was served by Luke, who was absolutely brilliant.
Luke sorted everything out for me, one very Happy customer. Many thanks. Paula
April 27, 2026
Unprompted review
Reply from Three UK - 3Store Salisbury
Thank you for taking the time to share this lovely review, Paula. We're delighted to hear that Luke provided clear guidance and supported you throughout. Enjoy the rest of your day! -Afaq
They made me feel welcome and answered…
They made me feel welcome and answered all my queries.
April 27, 2026
Unprompted review
Reply from Three UK - 3Store Salisbury
Hello Titto! We're thrilled to hear you had a great experience with us. Thank you for the review! -Afaq
Friendly staff who got us a great deal…
Friendly staff who got us a great deal for the whole family. Great service!
April 23, 2026
Unprompted review
Reply from Three UK - 3Store Salisbury
Amazing to hear, Martin! 🌟 It’s great to know our team delivered such a smooth experience and helped sort a deal that worked perfectly for the whole family. Thanks so much for sharing! -Samad
Amazing service from Grace
Amazing service from Grace! So smiley and so so so helpful :)
April 18, 2026
Unprompted review
Reply from Three UK - 3Store Salisbury
Creating smiles and delight is what we’re proud to bring to our customers every day, Emily. Grace made it happen beautifully. May your day be as amazing as you are! -Ashifa
Reply from Three UK - 3Store Salisbury
Hi Basanta, great to know your experience with us left you feeling so positive. 💙 -Kishan
Quick Help
They knew what they were doing to help fix my phone in seconds
April 12, 2026
Unprompted review
Reply from Three UK - 3Store Salisbury
Hi, Kimberley! We're delighted to hear our team was able to get your phone fixed so quickly. Knowing you felt confident in their expertise means a lot to us. 😇 -Prabhjeet
Reply from Three UK - 3Store Salisbury
Wow, we absolutely love hearing this, Christopher! Thank you for the feedback. Enjoy the rest of your day. -Afaq
Excellent service
Liv was super helpful and gave me a grwat deal. Luke too. A great team.
March 20, 2026
Unprompted review
Reply from Three UK - 3Store Salisbury
Thank you for the review, Ruth! We truly appreciate you sharing your experience. It’s wonderful to hear that Liv and Luke helped you secure a deal that met your expectations. -Neha
Great service
March 8, 2026
Unprompted review
Reply from Three UK - 3Store Salisbury
That’s amazing to hear! We’re so glad the support went above and beyond your expectations, your appreciation truly makes our day, Keith! 🥰 -Kashish
Service
Grace, Luke & Elliot were so helpful with my S26 upgrade and getting all my data over, fantastic service
March 8, 2026
Unprompted review
Reply from Three UK - 3Store Salisbury
Boom 💥 Reviews like yours make our day, Rebecca! We're thrilled that Grace, Luke, and Elliot provided such fantastic service and made your upgrade and data transfer so smooth. Enjoy every moment with your new device 🌟 -Arvind
Excellent explanation and experience
Excellent explanation and experience
March 4, 2026
Unprompted review
Reply from Three UK - 3Store Salisbury
Thanks for sharing, 🎉 Sandra! Our team clearly worked some magic, and hearing that you gave us a perfect 5/5 truly makes our day. 🥰 -Kashish
Great service
Grace was super friendly, polite and efficient. The reason for my visit was dealt with quickly and the whole process explained clearly.
February 28, 2026
Unprompted review
Reply from Three UK - 3Store Salisbury
Hi Richard, thanks for sharing. It’s wonderful that Grace provided such a welcoming experience and ensured your query was handled with speed and complete clarity. -Kishan
Three Salisbury were excellent.
I had huge problems renewing my contract with Vodafone so came to Three in Salisbury. Grace and the team couldn’t have been more helpful and kind and I got a new, better and cheaper contract!!!
February 21, 2026
Unprompted review
Reply from Three UK - 3Store Salisbury
Anna, thank you for sharing this feedback. It’s wonderful to hear how well Grace and the Salisbury team supported you, and we’re delighted you found a plan that feels like the right fit. Hope to see you again soon! -Afaq
Always go in store! :)
I tried to do this online, and I tried to do it over the phone, but both options did not allow me to upgrade the phone as easily.
The staff in the store were absolutely exemplary, in particular Liv flew through the process with expertise and brilliant speed, while the guys chatted to me about different phones.
The knowledge on show in store is a massive comfort, and I will always go in again! Thank you :)
February 17, 2026
Unprompted review
Reply from Three UK - 3Store Salisbury
Hello Marcus, it’s great that our retail team’s expertise and Liv’s impressive pace helped finalize your request so smoothly. We’re glad the in-person support provided that extra reassurance, and we look forward to seeing you in store again. -Kishan
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