Three UK - 3Store Salisbury Reviews 

109
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TrustScore 5 out of 5

4.9

Unit 23, 35 Old George Mall, SP1 2AF Salisbury, South, GB

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See what reviewers are saying

Rated 4 out of 5 stars

Brilliant service, good advice looking forward to using are new device

Company replied

Rated 5 out of 5 stars

I had liv today who helped me upgrade my phone. She was extremely knowledgeable and gave me a few options of phones, plans and prices. I normally dread upgrading as I don’t understand all the technica... See more

Company replied

Rated 5 out of 5 stars

Luke was amazing, he was very informative and he explained everything in detail. Great service and would recommend.

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Salisbury

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 23, 35 Old George Mall, SP1 2AF, Salisbury, South, United Kingdom

  • 01722570999

4.9

Excellent

TrustScore 5 out of 5

109 reviews

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4.9

All reviews

(109)

33,970 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Luke was amazing

Luke was amazing, he was very informative and he explained everything in detail. Great service and would recommend.

October 4, 2026
Unprompted review
Three UK - 3Store Salisbury logo

Reply from Three UK - 3Store Salisbury

Hello Ahmad, it's great to know Luke helped make things simple and easy to follow. Thank you for your 5⭐ review. - Three Social Media Team

Rated 5 out of 5 stars

Harry and Luke from the Salisbury…

Harry and Luke from the Salisbury branch really helpful with my purchase

October 3, 2026
Unprompted review
Three UK - 3Store Salisbury logo

Reply from Three UK - 3Store Salisbury

Hi Toofar, feedback such as this means a lot to our teams. It's wonderful to see Harry and Luke recognised for the positive part they played in your purchase experience. — Three Social Media Team

Rated 5 out of 5 stars

Luke at salsbury was amazing

October 2, 2026
Unprompted review
Three UK - 3Store Salisbury logo

Reply from Three UK - 3Store Salisbury

Hi there 🌟 Luke's support at our Salisbury store clearly made a standout impression 💙

- Three Social Media Team

Rated 5 out of 5 stars

Luke and Henry from the Salisbury…

Luke and Henry from the Salisbury brunch was really good and customer care was out of this world

October 2, 2026
Unprompted review
Three UK - 3Store Salisbury logo

Reply from Three UK - 3Store Salisbury

Hey Joji! We're delighted to hear that Luke and Henry provided prompt support and met your needs perfectly at our Salisbury store. Thank you for your wonderful feedback. 😊-Three Social Media Team

Rated 5 out of 5 stars

Very helpful

Very helpful

September 26, 2026
Unprompted review
Three UK - 3Store Salisbury logo

Reply from Three UK - 3Store Salisbury

Hi Ash, thank you for your review. We're pleased to hear you received the support you needed and had a positive experience with us.— Three Social Media Team

Rated 5 out of 5 stars

Three Salisbury great!

Luke was great, broke down my contract and recommended the best sim for me

September 26, 2026
Unprompted review
Three UK - 3Store Salisbury logo

Reply from Three UK - 3Store Salisbury

Hi Myles, it's great to know Luke's guidance helped you explore the available options and find the right solution for you. We appreciate your feedback.

Three Social Media Team

Rated 5 out of 5 stars

Keith was really helpful

Keith was really helpful. I told him what I required and he found two options then helped me choose the right one for me.

Phone is great as well.

September 18, 2026
Unprompted review
Three UK - 3Store Salisbury logo

Reply from Three UK - 3Store Salisbury

Thank you for your lovely feedback! We're pleased to hear that Keith made the process easy and helped you find the right fit. 🌟 — Three Social Media Team

Rated 5 out of 5 stars

Liv is very helpful

Liv is very helpful! Appreciate her patience with me

September 24, 2026
Unprompted review
Three UK - 3Store Salisbury logo

Reply from Three UK - 3Store Salisbury

Hey Yazmin, we’re so happy to hear that you received the best help from Liv! Thank you for the lovely 5⭐ review. Wishing you a wonderful day ahead! ☺️ -Three Social Media Team

Rated 5 out of 5 stars

Really helpful

Really helpful, polite, and went through lots of deals to find the best one for us. I highly recommend the team at Salisbury 3

September 19, 2026
Unprompted review
Three UK - 3Store Salisbury logo

Reply from Three UK - 3Store Salisbury

Hey Elsa, we're glad to hear the team at Salisbury store took the time to explore the available options and help you find one that was right for your needs. It's great to know their polite and supportive approach left such a positive impression. Thank you for the feedback. 😊💚
-Three Social media team.

Rated 5 out of 5 stars

I always find Elliot and team very…

I always find Elliot and team very friendly and helpful. I usually upgrade every few years and they help and advice me through the process!
It's good to know there's a shop to go to for help . Well done

August 26, 2026
Unprompted review
Three UK - 3Store Salisbury logo

Reply from Three UK - 3Store Salisbury

Yay, Annette! 🎉 We absolutely love hearing this. Nothing beats walking away after receiving outstanding customer service. Elliot is truly awesome for making it happen! 😎 — Three Social Media Team

Rated 5 out of 5 stars

Friendly

Friendly, efficient and very knowledgeable

September 17, 2026
Unprompted review
Three UK - 3Store Salisbury logo

Reply from Three UK - 3Store Salisbury

Awesome! We’re so glad your experience with us was such a positive one. Thank you so much for your feedback! 🙌 — Three Social Media Team

Rated 5 out of 5 stars

The service were very AMAZING

The service were very AMAZING. I came in worried but I left the store feeling very happy

September 12, 2026
Unprompted review
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Reply from Three UK - 3Store Salisbury

Hey Luca, you've just made our day ✨ It's wonderful to hear you left feeling so much happier than when you arrived. Knowing the support you received helped turn things around means a lot to us.
Three Social Media Team

Rated 5 out of 5 stars

Keith was polite and informative at…

Keith was polite and informative at helping me select the right plan for the price I wanted couldn't have asked more !

September 8, 2026
Unprompted review
Three UK - 3Store Salisbury logo

Reply from Three UK - 3Store Salisbury

Hey Lee, thanks for the 5 stars! ⭐ Keith will be thrilled to know his clear info helped you get the perfect deal. — Three Social Media Team

Rated 5 out of 5 stars

Great customer service

I had a really great experience visiting the store in Saliabury today and received excellent advice. Liv was very helpful and offered amazing customer service.

September 3, 2026
Unprompted review
Three UK - 3Store Salisbury logo

Reply from Three UK - 3Store Salisbury

Hey there, thank you for your fantastic 5 star review! ⭐ We're thrilled to hear that Liv made your visit such a positive one and helped you feel confident in your decisions.-Three Social Media Team

Rated 5 out of 5 stars

Easy process and straight talking. Ideal.

Easy and straight talking.

August 30, 2026
Unprompted review
Three UK - 3Store Salisbury logo

Reply from Three UK - 3Store Salisbury

That's awesome to hear! 🎉 Sean, we're so happy you received such great help from us. Thank you for sharing this! ☺️ - Three Social Media Team

Rated 5 out of 5 stars

Keith was excellent

Keith was excellent. Very pleasant and helpful.

September 1, 2026
Unprompted review
Three UK - 3Store Salisbury logo

Reply from Three UK - 3Store Salisbury

Hello Lilian, we’re pleased to hear Keith made your experience so welcoming and supportive. Thank you for your kind words. - Three Social Media Team

Rated 5 out of 5 stars

I had liv today who helped me upgrade…

I had liv today who helped me upgrade my phone. She was extremely knowledgeable and gave me a few options of phones, plans and prices. I normally dread upgrading as I don’t understand all the technical stuff but liv explained everything to me. She was friendly, patient and helpful and made the whole time I was there a pleasant experience. Would definitely go back to liv and would 100% recommend her.

September 1, 2026
Unprompted review
Three UK - 3Store Salisbury logo

Reply from Three UK - 3Store Salisbury

Aw, we’re so glad our team gave you the best support, Lisa! Big thanks from our side. 😄— Three Social Media Team

Rated 5 out of 5 stars

Keith was a legend and sorted it all…

Keith was a legend and sorted it all out so quickly and efficiently for me

September 1, 2026
Unprompted review
Three UK - 3Store Salisbury logo

Reply from Three UK - 3Store Salisbury

Hi Matt. We're delighted to hear Keith made such a positive difference with their thoughtful approach and supportive guidance. Your recognition of their patience and courtesy means a lot. 🥰 - Three Social Media Team

Rated 5 out of 5 stars

Good customer service for my phone and…

Good customer service for my phone and broadband

September 1, 2026
Unprompted review
Three UK - 3Store Salisbury logo

Reply from Three UK - 3Store Salisbury

Hi Premkali, thanks for the 5 ⭐ review. It’s great to know you’re happy with the service you received for both your phone and broadband. — Three Social Media Team

Rated 5 out of 5 stars

Great customer service

Great customer service explaining all options. Thank you.

August 29, 2026
Unprompted review
Three UK - 3Store Salisbury logo

Reply from Three UK - 3Store Salisbury

Hi there 🎯 We're glad the guidance helped you feel confident in finding the right fit for your needs 💙

- Three Social Media Team

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