Three UK - 3Store Scarborough Reviews 

220
TrustScore 5 out of 5

4.9

21 Westborough, YO11 1UH Scarborough, North, GB


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Rated 5 out of 5 stars

Excellent in store customer service . I visited the Scarborough branch in store shop today to ask about data roaming and the assistant Chris was very helpful. He explained how to use data roaming an... See more

Company replied

Rated 5 out of 5 stars

Much more helpful and nice in the shop than they were on the phone the man in the shop actually listened and he sorted my phone straight away and saved me money rly good and said I could write it on h... See more

Company replied

Rated 5 out of 5 stars

Fabulous service from Marty at the Scarborough Three store!! Immediate service on entering the shop … friendly, personable & knew his stuff!! I only needed a change of phone contract but Marty picked... See more

Company replied

Rated 5 out of 5 stars

We were in a terrible predicament back in mid January, the Manager and his assistant in the Scarborough branch went above and beyond to help us walk away with 2 new phones (£150.00 on each phone too v... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Scarborough

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 21 Westborough, YO11 1UH, Scarborough, North, United Kingdom

  • 01723363270

4.9

Excellent

TrustScore 5 out of 5

220 reviews

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4.9

All reviews

(220)

32,449 reviews in the last 12 months

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Rated 5 out of 5 stars

Fabulous service from Marty!!

Fabulous service from
Marty at the Scarborough Three store!! Immediate service on entering the shop … friendly, personable & knew his stuff!! I only needed a change of phone contract but Marty picked out the best for me & saved me money too!! Unfortunately I can’t swop my broadband yet but I’ll be back in when can!! Thank you!!

January 20, 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

Thank you for your wonderful feedback, Sandra! Marty was like a charm, guiding you to the best deal and saving you money along the way. We look forward to welcoming you back when it’s time for broadband! 🌸 -Kashish

Rated 5 out of 5 stars

Great service by Chris

Had an issue with sound on my phone. Chris helped me with my new phone and set it all up for me

January 23, 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

Hi there.

Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete

Rated 5 out of 5 stars

Came in to help a relative sort their…

Came in to help a relative sort their phone, chris health checked my account and helped me with a better phone and better plan

January 23, 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

Hey Julie, we're glad to hear that Chris supported you well and helped you secure a deal that met your expectations. We appreciate you taking the time to share your experience. -Afaq

Rated 5 out of 5 stars

Very helpful lads in store

January 21, 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

Hey Colin! Thanks for your feedback. We’re glad our team in store was able to help you, and we’re always here if you need us. ☺️ -Kashish

Rated 5 out of 5 stars

Had an excellent visit into the Three…

Had an excellent visit into the Three shop. Got a Honor phone and really like it, the chap with the stick Ed. Chris was lovely and made me chuckle. Cheers again.

January 17, 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

Thank you for the amazing review Edward! 🌈 We’re thrilled you had such a positive visit and that Chris added a bit of fun to your day. Hope you’re loving your new Honor device! -Veronica

Rated 5 out of 5 stars

Brilliant service as usual from nav and…

Brilliant service as usual from nav and his team.

January 15, 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

Great to hear! We’re thrilled that Nav and the team delivered such excellent support. Wishing you a fantastic day ahead. -Manavata

Rated 5 out of 5 stars

Warra store

Absolutely fantastic service lads, Chris especially, my hero

January 14, 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

We really appreciate your review, Mark. It’s wonderful to know Chris and the team gave you such a positive experience. -Shivam

Rated 5 out of 5 stars

Chris might be the best person i have…

Chris might be the best person i have ever met

January 14, 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

That’s an incredible compliment, Lesley! 🎉 We’re over the moon to hear Chris made such an impression on you. It’s a treat to know our team delivered a standout experience. -Kishan

Rated 5 out of 5 stars

Marty was really helpful and easy…

Marty was really helpful and easy going. Had a look at options with sim and phone and really listened and looked after me.

January 14, 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

Kenneth, you’ve brought a smile to our faces! It means so much to hear how Marty supported you with ease and care, and helping you is always our pleasure 🌟 -Ashifa

Rated 5 out of 5 stars

Thanks guys

Thanks guys, sorted me out with a fab deal. Cheers again

January 13, 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

We’re so glad we could help you out with a great deal, Davidpaul! 🎉 Thank you for choosing us, and a warm welcome. We look forward to helping you again next time. -Ayesha

Rated 5 out of 5 stars

Marty was really helpful and fully…

Marty was really helpful and fully explained everything to me

January 10, 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

Tom was great helped us move things…

Tom was great helped us move things from phone to phone and got us a great deal.

January 8, 2026
Unprompted review
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Reply from Three UK - 3Store Scarborough

Wow, Carol! Your amazing 5 ⭐ review truly made our day. We’re thrilled Tom delivered an exceptional experience and helped you secure the best deal. -Afaq

Rated 5 out of 5 stars

Thanks Luke

Thanks Luke, set my phone up and was a gentleman

January 8, 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

Wow! 🎉 Les, we're so happy to hear Luke worked his magic! Thank you for this fantastic 5 ⭐ review! Hope you have an amazing day 😊 -Kashish

Rated 5 out of 5 stars

Brilliant service

Brilliant service, thanks

January 7, 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

Amazing! We absolutely love hearing this, Roy! Thank you for the fantastic 5 ⭐ review. We hope you have a wonderful day 😊 -Manavata

Rated 5 out of 5 stars

Thank you Chris

Thank you Chris, helped me get my new phone sorted.

January 2, 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

Hi Jean, we’re delighted Chris could assist and make your experience smooth and enjoyable. -Shivam

Rated 5 out of 5 stars

Thanks for the support Chris

December 30, 2025
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

Hey Maureen, that’s impressive. We’re so glad Chris was able to help and provide such great assistance. Thank you for sharing this amazing 5 ⭐ review. -Arvind

Rated 5 out of 5 stars

Luke is an absolute gentleman

Luke is an absolute gentleman, nothing was too much for him! Credit to Three

December 30, 2025
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

Thanks for this fantastic 5⭐ review, Andrew! We’re thrilled to hear that Luke provided excellent support. -Neha

Rated 5 out of 5 stars

Chris was lovely

Chris was lovely

December 27, 2025
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

Hi there.

Awesome stuff. Thanks for the 5 stars. -Pete

Rated 5 out of 5 stars

Chris was great

December 20, 2025
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

Hi.

Thanks! Your review is really appreciated. -Pete

Rated 5 out of 5 stars

Friendly and welcoming

Friendly and welcoming! Sorted my issue out within 2 minutes. Very happy with the service :)

December 14, 2025
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

Thanks for sending over this lovely 5⭐ review, Amie! We really do appreciate it 😊 -Jade

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