Three UK - 3Store Scarborough Reviews 

220
TrustScore 5 out of 5

4.9

21 Westborough, YO11 1UH Scarborough, North, GB


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Rated 5 out of 5 stars

Excellent in store customer service . I visited the Scarborough branch in store shop today to ask about data roaming and the assistant Chris was very helpful. He explained how to use data roaming an... See more

Company replied

Rated 5 out of 5 stars

Much more helpful and nice in the shop than they were on the phone the man in the shop actually listened and he sorted my phone straight away and saved me money rly good and said I could write it on h... See more

Company replied

Rated 5 out of 5 stars

Fabulous service from Marty at the Scarborough Three store!! Immediate service on entering the shop … friendly, personable & knew his stuff!! I only needed a change of phone contract but Marty picked... See more

Company replied

Rated 5 out of 5 stars

We were in a terrible predicament back in mid January, the Manager and his assistant in the Scarborough branch went above and beyond to help us walk away with 2 new phones (£150.00 on each phone too v... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Scarborough

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 21 Westborough, YO11 1UH, Scarborough, North, United Kingdom

  • 01723363270

4.9

Excellent

TrustScore 5 out of 5

220 reviews

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4.9

All reviews

(220)

32,449 reviews in the last 12 months

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Rated 5 out of 5 stars

Chris was great

Chris was great, set up my international calls for me, lovely chap

February 9, 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

Thanks for the wonderful feedback, Hazel! Chris made sure your global calling was up and running smoothly. That’s the kind of care we’re proud to deliver! -Ashifa

Rated 5 out of 5 stars

Chris was great

Chris was great, helped me with my phone and put my mind at rest with a security issue

February 9, 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

Mrs. Hodgson, we’re delighted Chris could assist with your phone and ensure you felt comfortable about the security concern. Your kind words mean a lot to us. -Suhaas

Rated 5 out of 5 stars

Thr lads in store were really good to…

Thr lads in store were really good to deal with, absolutely great shop 5 star

February 7, 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

Hey Wayne, that's marvelous! 🌸 We’re so glad you marked your happiness with a brilliant 5 ⭐ -Ashifa

Rated 5 out of 5 stars

Very good thank you!

February 6, 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

Hello Monika, we’re so pleased to hear your kind words. It’s great to know you had a good experience with us. -Suhaas

Rated 5 out of 5 stars

Chris was great in store

Chris was great in store, helped with my set up aswell

February 6, 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

Hi Kevin! We're glad that Chris looked after you during your visit and made sure everything was working perfectly on your new device. -Kishan

Rated 5 out of 5 stars

Always very helpful in store

Always very helpful in store, credit to Three

February 6, 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine

Rated 5 out of 5 stars

Tom helped me set up my new phone

Tom helped me set up my new phone, and helped me claim my watch.

February 5, 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

From unboxing to wrist-ready, Tom had you covered, Jacky! We’re thrilled he helped set up your new phone and made claiming your watch seamless. Thanks for sharing your experience, we’re sure you’ll enjoy your new phone 💖 -Ashifa

Rated 5 out of 5 stars

Smashing service from Luke

February 4, 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

Woohoo 🎉 Thrilled to hear Luke made your experience fabulous 🚀! Thanks for the glowing 5⭐ review, Lorraine. -Arvind

Rated 5 out of 5 stars

Thanks Luke

Thanks Luke, great service

February 4, 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

Nichola, we’re glad to hear Luke made everything quick and easy for you. Thank you for the fantastic 5 ⭐ review! -Afaq

Rated 5 out of 5 stars

lovely guys well done

February 3, 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

That’s wonderful to hear! 🎉 Malik, we’re so happy you received such great help from us. Thank you for sharing this! ☺️ -Prabhjeet

Rated 5 out of 5 stars

The staff in store helped me to sort a…

The staff in store helped me to sort a new broadband deal and save money.

February 3, 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

Thank you, Joanne! We're glad our staff made your experience excellent. We truly appreciate your support. 😊 -Prabhjeet

Rated 5 out of 5 stars

Guys were great

February 2, 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

That’s fabulous, Steve! We really love hearing that from our customers, and it means a lot to us. Thank you so much for the 5 ⭐ review! -Ayesha

Rated 5 out of 5 stars

Thanks lads.

Thanks lads.

February 2, 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

Cheers, John. It’s great to hear the team delivered exceptional support 😊 -Manavata

Rated 5 out of 5 stars

Very good service

Very good service, very helpful! Fully recommend

January 29, 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

You’ve truly made our day, Amanda ✨ A huge shoutout to team for making your visit memorable and ensuring you received excellent service. Wishing you a fantastic day 🎉 -Manavata

Rated 5 out of 5 stars

Service was great in store

Service was great in store, got me a great deal and even did the set up, great bunch of lads

January 28, 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

We love hearing how our team went the extra mile to make everything effortless for you, Cheryl. Value isn’t just about price, it’s about getting it right, and we’re glad we could help you make the best choice 🎉 -Ashifa

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