Excellent in store customer service . I visited the Scarborough branch in store shop today to ask about data roaming and the assistant Chris was very helpful. He explained how to use data roaming an... See more
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Really easy going friendly and helped with what I wanted even though English is not my first language, very good staff, Grozav!
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I was in a really sad place due to my phone etc being hacked. However Christopher knew exactly what to do and had me sorted incredibly quickly! He even helped me get a new phone, with a few freebies!... See more
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We were in a terrible predicament back in mid January, the Manager and his assistant in the Scarborough branch went above and beyond to help us walk away with 2 new phones (£150.00 on each phone too v... See more
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Company details
About Three UK - 3Store Scarborough
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
21 Westborough, YO11 1UH, Scarborough, North, United Kingdom
- 01723363270
4.9
Excellent
139 reviews
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Really easy going friendly and helped…
Really easy going friendly and helped with what I wanted even though English is not my first language, very good staff, Grozav!
May 30, 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Thanks for sharing your experience, Fanica 😊 We're pleased Grozav provided such prompt patience and stellar care to look after your requests perfectly, ensuring everything was effortlessly clear 🌟 -Arvind
The guys were so helpful
May 30, 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hi Anthony. Thank you so much for taking the time to share this, as it is fantastic to hear that our team provided such helpful support during your interaction. -Shivam
The guys were very helpful
May 28, 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Thanks for this fantastic 5⭐ review, Ron! We absolutely love hearing this. Have a wonderful day! ☺️ -Ayesha
Reply from Three UK - 3Store Scarborough
Hey Evelyn! We’re delighted to know our services brought you joy. Wishing you a day as bright as your feedback! 🌟 -Ayesha
Excellent in store customer service .
Excellent in store customer service .
I visited the Scarborough branch in store shop today to ask about data roaming and the assistant Chris was very helpful.
He explained how to use data roaming and how to set it up on my phone. I came out with a better deal than I was currently on which also included data roaming very happy customer :)
May 23, 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Thank you so much for sharing this, Iain! Chris is top‑notch in his work, and we are so happy to know he made a difference. After all, kindness really is the ultimate superpower! -Kashish
Thanks for the service
May 21, 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
We absolutely love hearing this, Phyll! Thank you for the feedback. Enjoy the rest of your day. -Afaq
Reply from Three UK - 3Store Scarborough
Hi Stephen, we’re thrilled to hear that our team delivered exceptional service. Thank you for taking the time to leave us a 5⭐ review. -Maryalex
Thanks for helping sorting out my new…
Thanks for helping sorting out my new phone! Its amazing!
May 20, 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hello, Linda. We’re delighted to know our team made the process smooth and ensured everything was set up perfectly on your new phone. Your appreciation truly means a lot to us. 🥰 -Neha
Reply from Three UK - 3Store Scarborough
Wow, we absolutely love hearing this, Carol! Thank you for the feedback. Enjoy the rest of your day. -Afaq
The guys were a great help
May 20, 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Thank you for your wonderful feedback, Rory! We’re so glad our team provided such outstanding support. 🌟 -Veronica
Thanks for the help with the billing…
Thanks for the help with the billing issue. Thanks
May 20, 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Thanks a ton, Victor⭐! We really appreciate the shout‑out. We're glad the billing issue is all sorted and you’re good to go again. -Ayesha
Assisted with my issue and helped with…
Assisted with my issue and helped with resolution. Highly recommend
May 19, 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Thanks for your feedback, Ivy. Glad our team was able to sort things smoothly for you and that you’d recommend us. -Suhaas
Helped me take off some subscriptions
Helped me take off some subscriptions. Thank you for your help and kindness.
May 18, 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Thank you, David. We're glad our team made your experience excellent and helped make your visit feel easy and straightforward. ☺️ -Prabhjeet
Brilliant service and a great deal
Brilliant service and a great deal. I got a lot of help with my phone from the fantastic young chap Matty. He gave me a really good deal much better than what I was paying before. He even got a code to keep my number for me. Very easy.
May 18, 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
That’s brilliant, Frank! 🎉 We love hearing that Matty made everything smooth and easy for you. Thank you for the wonderful feedback! -Veronica
Helped with my google account
Helped with my google account. Will come across wheb my o2 account ends. Thanks
May 18, 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
This made our day 🌈 Roger, We’re delighted the support around your Google account brought everything back on track and gave you clarity moving forward. Looking forward to welcoming you when you're ready to switch 💛 -Arvind
Thanks for the service
Thanks for the service. Really helped out when I needed.
May 18, 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Thank you, Dawn. We're glad our staff made your experience excellent and helped make your visit feel easy and straightforward. ☺️ -Prabhjeet
Very enjoyable experience thanks guys
May 16, 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hey Alan! 🎉 That’s awesome to hear! A huge shoutout to our team for making your experience excellent. Thank you so much for sharing your feedback! 🥰 -Neha
I am a customer with Three I only…
I am a customer with Three I only popped in for a little help and I have to say Marty was fantastic. Solved my issue got me set up with threes security too which is cheaper than the one I was using. Good bunch of lads.
May 16, 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Thanks for sharing this fantastic 5⭐ review, Alan! We’re thrilled Marty could sort everything out and get you onto Three’s security too. -Maryalex
Reply from Three UK - 3Store Scarborough
Fantastic feedback, Malcolm 🌟 Great to know you had such a positive experience. We really appreciate you sharing this! -Samad
From sad to happy in 3 minutes!
I was in a really sad place due to my phone etc being hacked. However Christopher knew exactly what to do and had me sorted incredibly quickly! He even helped me get a new phone, with a few freebies! He was wonderful, and so incredibly helpful! I left the shop so happy and relieved that the nightmare was over! The freebies were the cherry on the top! I’ll definitely go in store again whenever I need to update mine or the kids’ phones! Thank you
May 8, 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Really appreciate your feedback, Sarah. It’s amazing to hear Christopher guided you through such a difficult situation with confidence and care. Knowing he helped you secure a new phone, added some extras, and turned your day around truly makes us proud. We’re thrilled you left feeling relieved and supported. -Samad
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