Much more helpful and nice in the shop than they were on the phone the man in the shop actually listened and he sorted my phone straight away and saved me money rly good and said I could write it on h... See more
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Marty was very helpful and gave me a great deal on broadband even though I didn't go in for that I didn't know three did such good broadband so happy
Company replied
Excellent in store customer service . I visited the Scarborough branch in store shop today to ask about data roaming and the assistant Chris was very helpful. He explained how to use data roaming an... See more
Company replied
Marty was excellent. He’s helped us both with new contracts after discussing all options with us, considering our personal situations. Thanks Three. Will be back for Broadband next year too.
Company replied
Company details
About Three UK - 3Store Scarborough
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
21 Westborough, YO11 1UH, Scarborough, North, United Kingdom
- 01723363270
4.9
Excellent
192 reviews
Asks customers to review
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Chris was a great help
August 1, 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hey James, thanks for the fantastic 5⭐ review. We’re delighted that Chris provided such a smooth and helpful experience.
Three Social Media Team
The lads were fantastic as usual
July 29, 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Thank you for sharing this amazing 5⭐ review, Andrew! We’re delighted the lads delivered another excellent experience for you.
— Three Social Media Team
Chris was great
Chris was great, been incredibly helpful and sorted my phone out
July 28, 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hey Derek, that’s superb! 🎉 We’re glad that Chris made sure your phone was sorted out smoothly for you. – Three Social Media Team
All good and easy to sort
July 28, 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Your words are a real highlight ✨ Ed. We’re overjoyed everything was resolved so seamlessly 🌻
- Three Social Media Team
This store put one of my accounts into…
This store put one of my accounts into another contract without me saying okay or even signing for it!! I'm now past my returns period and having to jump through hoops to have this cancelled! Disgusting behaviour from the staff there. I only signed once for a new sim, never did I sign to renew a sim that I wanted to cancel anyway
July 11, 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hi Mandy, sorry you’ve had to deal with this, we completely understand how frustrating this situation is. It does sound like there may have been a miscommunication, and because this is a public social platform, we can’t go into personal account details here.
Our chat support team is available to help and can look into this directly for you: https://bit.ly/3C43TKN.
If you’d like this reviewed formally, you can also log a complaint with our Customer Relations team, who will check everything for you: https://bit.ly/3uJlOrF.
Chris was very helpful
July 25, 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hi David, we appreciate you taking the time to share this. It’s great to know Chris made your experience easier.
– Three Social Media Team
Tom helped remove viruses from my phone
Tom helped remove viruses from my phone
Thank you so much Lovely Guy.
July 24, 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Thanks for this fantastic review, Edith! We’re thrilled to hear Tom provided excellent support. – Three Social Media Team
Excellent service from Luke
Excellent service from Luke. Lovely chap who was very helpful
July 23, 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hello Cynthia, we’re really glad Luke made everything easy and enjoyable for you. Thank you for your kind words – Three Social Media Team
Always happy to help with any queries i…
Always happy to help with any queries i have, nothing is too much for them! Credit to Three
July 23, 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hi Lesley, we are thrilled that our team consistently goes above and beyond to make every interaction effortless! Knowing you feel fully supported every time means the world to us. — Three Social Media Team
Always happy to help in store
Always happy to help in store, lovely lads
July 22, 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hey James, we’re grateful you felt supported and valued at our Three branch. Thank you for the wonderful 5⭐ review!
Three Social Media Team
Much more helpful and nice in the shop…
Much more helpful and nice in the shop than they were on the phone the man in the shop actually listened and he sorted my phone straight away and saved me money rly good and said I could write it on here if I wanted
July 22, 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hey there, it is wonderful that the team member in-store gave you attentive support, resolved your handset needs right away, and provided brilliant value. — Three Social Media Team
Reply from Three UK - 3Store Scarborough
Hi Robert! That’s what we love to hear. Thank you for taking the time to leave us this 5 ⭐ review.
Marty was very helpful and gave me a…
Marty was very helpful and gave me a great deal on broadband even though I didn't go in for that I didn't know three did such good broadband so happy
July 21, 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hi Olga, we’re glad Marty helped you find a great broadband option. Thank you for the 5 ⭐ review. - Three Social Media Team
Sorted my phone issue with my 4g and…
Sorted my phone issue with my 4g and were so helpful. Massive help many thanks!
July 20, 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hello Karen, thank you for your kind review and for taking the time to share your experience. - Three Social Media Team
Got sorted out really easily
Got sorted out really easily, the lads were all really helpful and they were excellent service.
July 20, 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Yay, Richard! 🎉 We absolutely love hearing this. Nothing beats walking away after receiving outstanding customer service. Our team is truly awesome for making it happen! 😎 — Three Social Media Team
Chris was super helpful
July 19, 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Woohoo 🎉 Audrey, thrilled to hear Chris delivered such top‑tier support 🌟
- Three Social Media Team
Chris is the guy to see
Chris is the guy to see, sorted everything out for me
July 18, 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hello Bear, it’s great to hear Chris helped get everything sorted smoothly for you. We appreciate you sharing your experience – Three Social Media Team
Thank you for helping set up my device…
Thank you for helping set up my device and perform a software update. Great service in the Scaborough store
July 16, 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hi Eileen, thanks for sharing your feedback with us. We are so pleased to hear that you received excellent support during your recent visit. It is great to know that the team at our Scarborough store took such good care of you and sorted everything out seamlessly.— Three Social Media Team
Great all round experience
Great all round experience, helped getting me onto network. Helped set up my new device, really lovely people in store
July 15, 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hi Lesley. We are thrilled to hear that the team made your switch to our network so smooth and welcoming. Thank you for highlighting their support with your new device setup, and we hope you thoroughly enjoy your new tech.— Three Social Media Team
Chris helped massively
Chris helped massively, got my device back to normal!
July 13, 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Alan, we’re happy to hear that Chris turned your day around and made everything easier. Wishing you smooth, happy moments ahead!😊
-Three Social Media Team
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