Excellent in store customer service . I visited the Scarborough branch in store shop today to ask about data roaming and the assistant Chris was very helpful. He explained how to use data roaming an... See more
Company replied
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Excellent in store customer service . I visited the Scarborough branch in store shop today to ask about data roaming and the assistant Chris was very helpful. He explained how to use data roaming an... See more
Company replied
Much more helpful and nice in the shop than they were on the phone the man in the shop actually listened and he sorted my phone straight away and saved me money rly good and said I could write it on h... See more
Company replied
Fabulous service from Marty at the Scarborough Three store!! Immediate service on entering the shop … friendly, personable & knew his stuff!! I only needed a change of phone contract but Marty picked... See more
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We were in a terrible predicament back in mid January, the Manager and his assistant in the Scarborough branch went above and beyond to help us walk away with 2 new phones (£150.00 on each phone too v... See more
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Written by the company
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Written by the company

21 Westborough, YO11 1UH, Scarborough, North, United Kingdom
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Reply from Three UK - 3Store Scarborough
Really excellent staff, very helpful and friendly I will definitely keep going back to the shop in Scarborough when I do my phone, better than my shop at home.

Reply from Three UK - 3Store Scarborough

Reply from Three UK - 3Store Scarborough
had a very good experience Maty was so helpful and got my phone running and sorted me a cracking deal thank you lovey

Reply from Three UK - 3Store Scarborough
Marty was a great help he got us set up with a great deal for our phones and our broadband and he was lovely and helpful getting my phone sorted after I got a virus after I do appreciate his help

Reply from Three UK - 3Store Scarborough

Reply from Three UK - 3Store Scarborough
Came in with no data, Nav sorted my device out and got me up and running. Thank you.

Reply from Three UK - 3Store Scarborough
Chris was the reason I went back for an upgrade. Very helpful and knowledable
Great service

Reply from Three UK - 3Store Scarborough
I was served promptly and given a range of upgrade options. I was given assistance to get the new phone up and running. And talked through the process of cashing in my old one. Chris was very patient and I was warmly welcomed by Nav the manager too.

Reply from Three UK - 3Store Scarborough
Came in with a problem, walked out with a smile. Thanks guys.

Reply from Three UK - 3Store Scarborough
Came into store wanting a new phone, the guys in store delivered. Amazing service. Thanks

Reply from Three UK - 3Store Scarborough

Reply from Three UK - 3Store Scarborough
The young man was very helpful and got me going with a great deal in the shop. Glad I went in it's a very pleasant experience in there and I will surely be back.

Reply from Three UK - 3Store Scarborough
I came in to the 3 shop the other day and spoke to Luke. I then came back to see Luke who remembered me and remembered what I was after. He was more than helpful, understanding and patient with me.
Highly recommend 3 especially the one in Scarborough.

Reply from Three UK - 3Store Scarborough
Thanks for the great service. Got me up and running with my new phone. Thanks again

Reply from Three UK - 3Store Scarborough
Really easy going friendly and helped with what I wanted even though English is not my first language, very good staff, Grozav!

Reply from Three UK - 3Store Scarborough
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