Three UK - 3Store Scarborough Reviews 

220
TrustScore 5 out of 5

4.9

21 Westborough, YO11 1UH Scarborough, North, GB


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Rated 5 out of 5 stars

Excellent in store customer service . I visited the Scarborough branch in store shop today to ask about data roaming and the assistant Chris was very helpful. He explained how to use data roaming an... See more

Company replied

Rated 5 out of 5 stars

Much more helpful and nice in the shop than they were on the phone the man in the shop actually listened and he sorted my phone straight away and saved me money rly good and said I could write it on h... See more

Company replied

Rated 5 out of 5 stars

Fabulous service from Marty at the Scarborough Three store!! Immediate service on entering the shop … friendly, personable & knew his stuff!! I only needed a change of phone contract but Marty picked... See more

Company replied

Rated 5 out of 5 stars

We were in a terrible predicament back in mid January, the Manager and his assistant in the Scarborough branch went above and beyond to help us walk away with 2 new phones (£150.00 on each phone too v... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Scarborough

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 21 Westborough, YO11 1UH, Scarborough, North, United Kingdom

  • 01723363270

4.9

Excellent

TrustScore 5 out of 5

220 reviews

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4.9

All reviews

(220)

32,325 reviews in the last 12 months

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Rated 5 out of 5 stars

Chris was super helpful

July 19, 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

Woohoo 🎉 Audrey, thrilled to hear Chris delivered such top‑tier support 🌟

- Three Social Media Team

Rated 5 out of 5 stars

Chris is the guy to see

Chris is the guy to see, sorted everything out for me

July 18, 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

Hello Bear, it’s great to hear Chris helped get everything sorted smoothly for you. We appreciate you sharing your experience – Three Social Media Team

Rated 5 out of 5 stars

Thank you for helping set up my device…

Thank you for helping set up my device and perform a software update. Great service in the Scaborough store

July 16, 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

Hi Eileen, thanks for sharing your feedback with us. We are so pleased to hear that you received excellent support during your recent visit. It is great to know that the team at our Scarborough store took such good care of you and sorted everything out seamlessly.— Three Social Media Team

Rated 5 out of 5 stars

Great all round experience

Great all round experience, helped getting me onto network. Helped set up my new device, really lovely people in store

July 15, 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

Hi Lesley. We are thrilled to hear that the team made your switch to our network so smooth and welcoming. Thank you for highlighting their support with your new device setup, and we hope you thoroughly enjoy your new tech.— Three Social Media Team

Rated 5 out of 5 stars

Chris helped massively

Chris helped massively, got my device back to normal!

July 13, 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

Alan, we’re happy to hear that Chris turned your day around and made everything easier. Wishing you smooth, happy moments ahead!😊
-Three Social Media Team

Rated 5 out of 5 stars

Chris is a good man

Chris is a good man, great help

July 10, 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

Hey Robert! Thank you for your feedback. We’re glad Chris was able to help, and we’re always here whenever you need us. ☺️ — Three Social Media Team

Rated 5 out of 5 stars

Got me up and running with my new…

Got me up and running with my new device. Thanks

July 9, 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

Hi Susan, thank you so much for sharing your positive experience with us! We are absolutely delighted to hear that our team got your recent purchase all set up and ready to use so smoothly. Your kind feedback truly means a lot to everyone here.— Three Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service, very patient and understanding. Definitely recommend the Scarborough store

July 8, 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

Hi Joanne, thanks for your lovely feedback. We’re glad to know that you received thoughtful, calm and considerate support at our Scarborough store, making your visit stand out. Your recommendation means a lot to us.
– Three Social Media Team

Rated 5 out of 5 stars

Thank you for your assistance

Thank you for your assistance. Really helped

July 8, 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

That's awesome to hear! 🎉 Gill, we're so happy you received such great help from us. Thank you for sharing this! ☺️ - Three Social Media Team

Rated 5 out of 5 stars

Chris was a boyo

July 7, 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

Love this, Ian 💫 We’re glad Chris made such a positive impression 🌟

- Three Social Media Team

Rated 5 out of 5 stars

chris was top notch

July 7, 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

Hi Stu 😊
Love that shoutout, Chris really was top-notch.
Thanks for sharing your feedback!
Always great to hear when the team shines ⭐
— Three Social Media Team

Rated 5 out of 5 stars

Chris was very helpful

July 7, 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

Hi there, we’re thrilled Chris delivered exceptional service! Thank you for taking the time to leave us a 5⭐ review.-Three Social Media Team

Rated 5 out of 5 stars

Always helpful

Always helpful, excellent service

July 7, 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

Thank you, Patricia, for your 5 star review. We’re delighted that you had a wonderful experience. Have an awesome day.-Three Social Media Team

Rated 5 out of 5 stars

Thanks

Thanks, great service from the guys.

July 6, 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

Wow, Emma! Your review is next level awesome! 🎉 Huge shout out to our team for making it unforgettable. 😉 — Three Social Media Team

Rated 5 out of 5 stars

Chris was a massive help

Chris was a massive help, set my new phone up and made everything easy

July 6, 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

Hi Ken, it’s great to hear Chris got you set up with a new device. Thank you for sharing this amazing 5⭐ review!-Three Social Media Team

Rated 5 out of 5 stars

The guys were very helpful

The guys were very helpful

July 5, 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

Thank you for sharing this wonderful feedback, Colin! We’re delighted to know our team made your experience so positive 😊-Three Social Media Team

Rated 5 out of 5 stars

Very good thank you

July 4, 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

Hi Chima, thank you for this amazing 5 ⭐ review. We're so happy to hear that you had a wonderful experience with us. We truly appreciate your support. 😊 - Three Social Media Team

Rated 5 out of 5 stars

Chris was great

Chris was great, helped set up my phone and tablet aswell

July 4, 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

Woohoo 🎉 Jane. We’re pleased Chris’s capable support got your phone and tablet set up and ready to enjoy 😊

- Three Social Media Team

Rated 5 out of 5 stars

Marty and Tom were both fantastic and…

Marty and Tom were both fantastic and helped me set up my new phone.

June 29, 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

Hi there 🎯 We’re delighted Marty and Tom provided spot‑on support and got your new phone set up smoothly 😊

- Three Social Media Team

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