Today was a fantastic experience but for some background just over 2 years ago I came in for an upgrade and I didn’t like the experience at all. I wasn’t listened to and came out with a business con... See more
Company replied
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YesMarty set up my phone. But did not get help in personalising what we spoke about on the day I chose the phone I had to seek help from a a friend who kindly helped. An example being is I can't use... See more
Company replied
Extremely enjoyable experience. Excellent and well mannered staff, couldn't be more happier with my new device. Got everything set up and nothing was too much trouble. Thank you so much, would highly... See more
Company replied
Excellent in store customer service . I visited the Scarborough branch in store shop today to ask about data roaming and the assistant Chris was very helpful. He explained how to use data roaming an... See more
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Company details
About Three UK - 3Store Scarborough
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
21 Westborough, YO11 1UH, Scarborough, North, United Kingdom
- 01723363270
4.9
Excellent
268 reviews
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Reply from Three UK - 3Store Scarborough
Hi Penny, what a lovely review to receive. We're delighted the support you received made your experience such a positive one.
Three Social Media Team
Chris was amazing
September 26, 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hi Martin, it's great to hear Chris's support stood out during your experience. Thank you for sharing your feedback.
Three Social Media Team
Marty was very helpful with getting my…
Marty was very helpful with getting my phone back up and running and fixing my storage issue. Great help, thanks
September 24, 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hi Andrew, thanks for taking the time to leave us such a great review! We’re delighted Marty could provide such a positive experience and get everything sorted for you. -Three Social Media Team
Reply from Three UK - 3Store Scarborough
Hi Jen, your amazing rating made our day! Providing a seamless experience is always our top priority. — Three Social Media Team
Wonderful service from Tom and Luke
September 19, 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hi Theresa, it's rewarding to see the support from Tom and Luke earned such positive recognition. — Three Social Media Team
Reply from Three UK - 3Store Scarborough
Hello Josephine, we're pleased Chris could make things easier for you. Thank you for taking the time to share your experience. - Three Social Media Team
Really helpful in store
Really helpful in store. Sorted out my problem. Highly recommend
September 17, 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hi Peter, thank you for sharing this amazing 5⭐ review. It's wonderful to hear the team was able to resolve your query and make your visit a positive one. We appreciate your feedback.
Three Social Media Team
Thank you for your amazing assistance…
Thank you for your amazing assistance yet again.
September 17, 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Fantastic, Wendy! We’re thrilled to hear that. Thank you for taking the time to leave us a 5⭐ review! - Three Social Media Team
Reply from Three UK - 3Store Scarborough
Hey Gregory, we're glad to hear Chris was able to provide the support you needed and make your experience a positive one. Thank you for the feedback. 😊💚
-Three Social Media team.
Excellent service again.
September 14, 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Thanks for sharing the love, Andrea 💫 It's always a pleasure to see feedback like this. We truly appreciate your kind words 💙
Three Social Media Team
Reply from Three UK - 3Store Scarborough
Hi Mark, it’s brilliant to know Chris made a positive difference during your experience. Thanks for taking a moment to share this with us. — Three Social Media Team
Helped me with an issue I had on my…
Helped me with an issue I had on my device. Thank you, would highly recommend
September 12, 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Thank you for the wonderful feedback, Linda! We’re so happy that our colleagues provided exceptional support with your phone issue. Your recommendation means a lot to us.-Three Social Media Team
Reply from Three UK - 3Store Scarborough
Thanks for your kind words, Mary. It’s lovely to know Chris made your experience a positive one. — Three Social Media Team
Helped sort out my device
Helped sort out my device. Thank you so much.
September 10, 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Thanks for your feedback, Geraldine! We're delighted to hear you had such a wonderful experience with us. 😊 — Three Social Media Team
Chris was the best
September 10, 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hi Edith, thank you for the kind words. We're thrilled to hear that Chris provided outstanding support throughout and created a seamless experience for you.
- Three Social Media Team
Thank you so much for your assistance…
Thank you so much for your assistance in transferring my data across. Setting up my new device. Really helpful in store.
September 10, 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hi Paula, thanks for taking the time to share this. We know how important it is to have your data safely moved over, and we're so glad we could help you set everything up!
The staff were great
September 9, 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hi Peter, thanks for taking the time to leave a review. We're delighted to know you had a positive experience and felt well looked after during your visit.— Three Social Media Team
Reply from Three UK - 3Store Scarborough
Thank you for your 5⭐ review, Mirela! We’re happy to know you had a wonderful experience. - Three Social Media Team
Extremely enjoyable experience
Extremely enjoyable experience. Excellent and well mannered staff, couldn't be more happier with my new device. Got everything set up and nothing was too much trouble. Thank you so much, would highly recommend.
September 8, 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hi John! Thanks for sharing your experience and for the high recommendation. We're thrilled to hear you love your new device and that our team took great care of you. Enjoy exploring your new tech! 📱✨— Three Social Media Team
Got me sorted with a new phone and a…
Got me sorted with a new phone and a trade in, Tom was great.
September 8, 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hi Marina, thanks for taking the time to leave a review. We're delighted to hear the team made such a positive impression and ensured you had a great experience with us.— Three Social Media Team
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