Excellent in store customer service . I visited the Scarborough branch in store shop today to ask about data roaming and the assistant Chris was very helpful. He explained how to use data roaming an... See more
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Much more helpful and nice in the shop than they were on the phone the man in the shop actually listened and he sorted my phone straight away and saved me money rly good and said I could write it on h... See more
Company replied
Fabulous service from Marty at the Scarborough Three store!! Immediate service on entering the shop … friendly, personable & knew his stuff!! I only needed a change of phone contract but Marty picked... See more
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We were in a terrible predicament back in mid January, the Manager and his assistant in the Scarborough branch went above and beyond to help us walk away with 2 new phones (£150.00 on each phone too v... See more
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Company details
About Three UK - 3Store Scarborough
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
21 Westborough, YO11 1UH, Scarborough, North, United Kingdom
- 01723363270
4.9
Excellent
220 reviews
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The advisor Marty really helped me make…
The advisor Marty really helped me make my new phone easy to get on with and sorted me a good deal. Very friendly and easy going.
April 7, 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Beverley, thanks for sharing your experience! It’s wonderful to hear that Marty made your new phone setup smooth and helped you secure a great deal. We’re really glad his friendly approach made everything easier for you. Your feedback means a lot to us. -Manavata
Guys were very helpful
April 6, 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hello Ian! We're thrilled to hear you had a great experience with us. Thank you so much for your review! -Afaq
Reply from Three UK - 3Store Scarborough
Thank you for taking the time to share this lovely review, Nelson. We're delighted to hear that our team provided clear guidance and supported you throughout. -Afaq
Very good staff
April 2, 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Woohoo 🎉 Dumitru, your words light up our day! We’re pleased to know your experience left a positive impression. Wishing you great things ahead 💙 -Arvind
Reply from Three UK - 3Store Scarborough
Hi Sandra, we’re pleased Chris could step in and make things easier for you. It’s great to know you’re happy with the service. Thanks for being with us! -Kishan
Chris was great
Chris was great, helped massively and set up my phone aswell
April 1, 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
We appreciate your feedback, David. It’s wonderful to know Chris gave you the assistance you needed and made the setup process easy. -Shivam
Reply from Three UK - 3Store Scarborough
Karen, we’re delighted our team made things simple and seamless for you. Thank you for sharing your valuable feedback. -Suhaas
So so helpful
We were in a terrible predicament back in mid January, the Manager and his assistant in the Scarborough branch went above and beyond to help us walk away with 2 new phones (£150.00 on each phone too via Samsung pay) we were not made to feel useless (2 older generations with technophobia haha) 10/10 from us
January 15, 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hi there, it’s great the Scarborough team could step in and help you both out. We want everyone to feel confident with their new tech, so we’re glad the manager and assistant made getting those new phones so easy. It’s lovely to hear you're happy with the deal you got, too, and we really appreciate you sharing this experience with us. -Kishan
Chris was amazing
March 28, 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Not pushy
Not pushy, very pleasant and nice smile. Thank you for everything.
March 26, 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
🌟 Margaret, thank you for sharing such kind words. We’re delighted you felt comfortable and valued during your visit, and it’s wonderful to know our team made a positive impression. -Shivam
Marty was excellent
Marty was excellent, listened and got straight on just what we wanted
March 24, 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Thanks for your review, Jeffrey 🌟 Great to hear Marty listened carefully and got things sorted just the way you needed 🙌 We really appreciate you sharing this positive feedback. -Shivam
Reply from Three UK - 3Store Scarborough
Hey Stephen, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Reply from Three UK - 3Store Scarborough
Mary, thank you for sharing this. Chris made everything smooth and straightforward for you, and it’s great to hear your experience was such a positive one. -Manavata
Thanks guys for the really good deal
Thanks guys for the really good deal. Really appreciate it.
March 16, 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hi Audrey, thanks for taking the time. Good to hear you found a deal that works for you and felt well looked after. -Kishan
Excellent service
Excellent service, saved us lot of money on our broadband!
March 13, 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hey Christine, we’re happy to hear that our staff provided great advice and helped you keep costs down on your broadband! 😊 -Neha
Chris was wonderful,splendid man
March 12, 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hey Ian! It’s wonderful to hear that Chris was so helpful and made sure everything was perfect for you. Thank you for sharing this ☺️ -Neha
Always a nice experience in store
Always a nice experience in store, the lads are more than helpful
March 12, 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Thanks for the 5⭐ review, Paul! We’re thrilled our team provided you with great service and friendly guidance at the store. -Neha
Reply from Three UK - 3Store Scarborough
Hello, Philip. We’re delighted to hear Luke was able to provide the support you needed. Your feedback means a lot to us. 😇 -Prabhjeet
Always exceptional service
Always exceptional service, thanks for all your help
March 12, 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Thank you for your feedback! It’s great to hear that the process felt smooth and straightforward for you. ⭐😊 -Veronica
The guys were great
The guys were great, especially Chris, he's so much funnier than nav
March 11, 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hi Mary, thank you for your 5 ⭐ review! It’s fantastic to hear that you received excellent support from Chris. -Afaq
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