Excellent service from the team at the Three store. Everyone was friendly, welcoming, and very efficient. Rafeeah helped me today and the whole process was quick and smooth. A great experience overall... See more
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Excellent service from the team at the Three store. Everyone was friendly, welcoming, and very efficient. Rafeeah helped me today and the whole process was quick and smooth. A great experience overall... See more
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Purchased a device over phone but needed help with setting up. I was advised to go to local store, Tony at the Fargate store was amazing and got all my data transferred and all logged back in. I... See more
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Was having issue with my old device which Tony managed to fix but i still decided to upgrade to a new shiny phone and he got me all setup on new device with everything transferred and logged in, Ton... See more
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Hayley is friendly & helpful, gave me a great deal thank you .
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Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
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No. 1 49/63 Fargate, S1 2HD, Sheffield, Midlands, United Kingdom
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Excellent service from the team at the Three store. Everyone was friendly, welcoming, and very efficient. Rafeeah helped me today and the whole process was quick and smooth. A great experience overall

Reply from Three UK - 3Store Sheffield (Fargate)
Purchased a device over phone but needed help with setting up. I was advised to go to local store, Tony at the Fargate store was amazing and got all my data transferred and all logged back in.
I would definitely recommend Sheffield Fargate store to all my family and friends

Reply from Three UK - 3Store Sheffield (Fargate)
I had an excellent experience at Three thanks to the outstanding service I received from Akaash at the Fargate branch. Akaash was incredibly patient, understanding, and sympathetic throughout the whole process. They took the time to listen to my concerns and previous bad experience with another branch and the live chat service, then helped me return my iPhone without any stress, and guided me through upgrading to a new phone and plan that perfectly suits all my needs.
Nothing felt rushed, and they explained everything clearly, making what I thought would be another stressful experience completely straightforward. Their professionalism and kindness made a huge difference.
Thank you for such fantastic customer service. It’s rare to come across someone so genuinely helpful, and they are a real credit to Three. I highly recommend visiting this store if you’re looking for honest advice and exceptional support.

Reply from Three UK - 3Store Sheffield (Fargate)
Really helpful service from Akaash, helped us sort data for Australia with a new sim. Legend!

Reply from Three UK - 3Store Sheffield (Fargate)
Both Rafeeah and Tony was amazing. I was greeted straightaway and they both helped me with a BIG issue I had with my phone which had tons of malware on it. both Rafeeah and Tony spent ten minutes clearing all the malware and now my phone is all back up and running. Massive Thank you to both for their service.

Reply from Three UK - 3Store Sheffield (Fargate)
Akaash was fantastic, gave me a great deal on my home broadband and sim card for my phone. His customer service is second to none and he is the reason I have moved to Three. A great assert to the company!

Reply from Three UK - 3Store Sheffield (Fargate)
Was having issue with my old device which Tony managed to fix but i still decided to upgrade to a new shiny phone and he got me all setup on new device with everything transferred and logged in, Tony's customer Service was out of this world and i would definately recommend to everyone i know that is looking for a new phone.
If i could give more stars i would. Absolutely amazing and thankyou

Reply from Three UK - 3Store Sheffield (Fargate)
Hayley is friendly & helpful, gave me a great deal thank you .

Reply from Three UK - 3Store Sheffield (Fargate)
Akaash was great, explained all the various options in depth and helped make the decision painless.

Reply from Three UK - 3Store Sheffield (Fargate)
Zaf was great help always gives me great advice and takes his time to serve me

Reply from Three UK - 3Store Sheffield (Fargate)
Had issue with virus on phone, Tony helped me remove and get me back up and running. Thanks very much Tony 😀

Reply from Three UK - 3Store Sheffield (Fargate)
Been having aload of issues upgrading my phone online and over the phone, always running into issues over the past couple of months.
Wandered past the store today thought I’d give it a bash, within an hour Akaash sorted everything out upgraded and sorted! Thank you Akaash

Reply from Three UK - 3Store Sheffield (Fargate)
I would personally like to thank Zaf for his extreme patience when helping my 92 year old, visually impaired friend stanley of the people's socialist republic of yorkshire. Stanley complained that his ASDA simcard couldn't make calls and he would have to walk miles to sort it out. Stanley was made up when Zaf did not try to oversell him and now Zaf and I will have the opportunity to build him a VI and age-appropriate phone on google cloud. Job done. Thanks Zaf.

Reply from Three UK - 3Store Sheffield (Fargate)
Abdi is superstar and his service is too good and his experience is shown in his working style.

Reply from Three UK - 3Store Sheffield (Fargate)
Akaash took the time to explain everything clearly to me so I could make an informed choice. I felt valued as a customer and was treated exceptionally well despite my limited technical knowledge and understanding. I came away with all that I needed at a very competitive price. Very helpful and friendly staff.

Reply from Three UK - 3Store Sheffield (Fargate)
My mother and I went in for a Samsung phone but was overwhelmed by the prices. However Abdirahim helped us both get two new phones on contract with an even better phone model. He offered many different options to suit our needs perfectly and was very attentive. My mother also purchased a tablet with a discount thanks to Tony which she is incredibly happy with. The customer service is truly amazing.

Reply from Three UK - 3Store Sheffield (Fargate)
I came to this store wanting an iPhone and somehow my credit check did not pass i have been with 3 for a couple years and never missed a bill. Zaf helped me fill out an email that then got overturned and I could collect the phone. Zaf was very good he helped me setup the phone and gave me a great deal as well as help me with any questions and issues I had. 10/10 service will recommend my family and friends to come see zaf.

Reply from Three UK - 3Store Sheffield (Fargate)
I had a really good experience when I came in Saturday morning from Tony. He was very helpful and is a really kind person. Would definitely recommend!

Reply from Three UK - 3Store Sheffield (Fargate)
Excellent service on upgrade and overall competence also excellent
Tony thanks a million

Reply from Three UK - 3Store Sheffield (Fargate)

Reply from Three UK - 3Store Sheffield (Fargate)
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