Three UK - 3Store Sheffield (Fargate) Reviews 

102
TrustScore 5 out of 5

4.9

No. 1 49/63 Fargate, S1 2HD Sheffield, Midlands, GB


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Rated 5 out of 5 stars

I have always a top class service from all at the Vodafone three mobile team on fargate - had the pleasure of dealing with Tony. He steadies the ship and is a very safe pair of hands on all things mob... See more

Company replied

Rated 5 out of 5 stars

Was having issue with my old device which Tony managed to fix but i still decided to upgrade to a new shiny phone and he got me all setup on new device with everything transferred and logged in, Ton... See more

Company replied

Rated 5 out of 5 stars

My mother and I went in for a Samsung phone but was overwhelmed by the prices. However Abdirahim helped us both get two new phones on contract with an even better phone model. He offered many differen... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Sheffield (Fargate)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • No. 1 49/63 Fargate, S1 2HD, Sheffield, Midlands, United Kingdom

  • 01142725160

4.9

Excellent

TrustScore 5 out of 5

102 reviews

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4.9

All reviews

(102)

32,474 reviews in the last 12 months

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Rated 5 out of 5 stars

Contract Phones

My mother and I went in for a Samsung phone but was overwhelmed by the prices. However Abdirahim helped us both get two new phones on contract with an even better phone model. He offered many different options to suit our needs perfectly and was very attentive. My mother also purchased a tablet with a discount thanks to Tony which she is incredibly happy with. The customer service is truly amazing.

May 20, 2026
Unprompted review
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Reply from Three UK - 3Store Sheffield (Fargate)

Hey, Aaliyah! We're absolutely thrilled to hear that Abdirahim was able to turn an overwhelming situation around and help both you and your mother find the perfect contract options. It is also wonderful that Tony could step in and secure that discounted tablet for your mother. were so glad she is happy with it! 🥰 -Prabhjeet

Rated 5 out of 5 stars

I came to this store wanting an iPhone…

I came to this store wanting an iPhone and somehow my credit check did not pass i have been with 3 for a couple years and never missed a bill. Zaf helped me fill out an email that then got overturned and I could collect the phone. Zaf was very good he helped me setup the phone and gave me a great deal as well as help me with any questions and issues I had. 10/10 service will recommend my family and friends to come see zaf.

May 14, 2026
Unprompted review
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Reply from Three UK - 3Store Sheffield (Fargate)

Thank you so much for sharing this, Lorcia! Zaf, are top notch in their work, and we are so happy to know they made a difference. After all, kindness really is the ultimate superpower! And hearing that you gave us a perfect 10/10 truly makes our day. 🥰 -Kashish

Rated 5 out of 5 stars

I had a really good experience

I had a really good experience when I came in Saturday morning from Tony. He was very helpful and is a really kind person. Would definitely recommend!

May 9, 2026
Unprompted review
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Reply from Three UK - 3Store Sheffield (Fargate)

Wow Karen! It’s wonderful to hear that our colleague made everything effortless and ensured such a smooth experience. It’s great to know you’d recommend us, and we wish you a fantastic day. 😊 -Neha

Rated 5 out of 5 stars

Excellent service on upgrade and…

Excellent service on upgrade and overall competence also excellent
Tony thanks a million

May 7, 2026
Unprompted review
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Reply from Three UK - 3Store Sheffield (Fargate)

Thank you for sharing your experience. ✨ We’re pleased Tony was able to guide you through your upgrade seamlessly. 🎉 -Neha

Rated 5 out of 5 stars

I had a great experience in E3 shop.

I had a great experience in the E3 shop. How to describe such a warm welcome.

Thanks Eboni & Raf.

April 24, 2026
Unprompted review
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Reply from Three UK - 3Store Sheffield (Fargate)

Thanks for the love and the 5⭐ rating! We’re so glad you felt comfortable and welcomed by Eboni and Raf. -Ayesha

Rated 5 out of 5 stars

Raf was amazing she helped me with a…

Raf was amazing she helped me with a new sim and home broadband. Tony was a legend with his demonstrations. Eboni showed me around the tablets and explained everything amazing. Would recommend everybody in this store

April 24, 2026
Unprompted review
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Reply from Three UK - 3Store Sheffield (Fargate)

Thank you for taking the time to share this lovely review, Jane. We're delighted to hear that Raf, Tony, and Eboni provided clear guidance and supported you throughout. Enjoy the rest of your day! -Afaq

Rated 5 out of 5 stars

Lorna

Lorna was an amazing person to work with while sorting my contract!

April 23, 2026
Unprompted review
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Reply from Three UK - 3Store Sheffield (Fargate)

Boom 💥 Alexandra, it’s stellar to hear that Lorna provided such spot on expertise while finalising your contract ✨ -Samad

Rated 5 out of 5 stars

Lorna is the best ever

April 23, 2026
Unprompted review
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Reply from Three UK - 3Store Sheffield (Fargate)

Thanks for leaving your feedback, Chukwuka. We’re pleased to hear Lorna made such a great impression and provided a positive experience. -Shivam

Rated 5 out of 5 stars

Raf really looked after me

Raf really looked after me, phone was running slow, I was upgraded to a brand new shiny phone and all information transfered for me. Massive thank you once again.

April 23, 2026
Unprompted review
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Reply from Three UK - 3Store Sheffield (Fargate)

Speed restored, upgrade secured, and every detail handled with care Raf made sure your tech transformation was nothing short of brilliant. Enjoy your new phone, Carl! -Ashifa

Rated 5 out of 5 stars

Zaf was really good and helped me with…

Zaf was really good and helped me with all my issues and he was even training a new starter and still kept focus on me as a customer highly recommended best shop in town

April 22, 2026
Unprompted review
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Reply from Three UK - 3Store Sheffield (Fargate)

Boom 💥 Sahoura, hearing that Zaf provided such a polished experience while mentoring a colleague is fantastic! It is lovely to know his dedicated focus ensured your concerns were resolved so proficiently. Your high recommendation for our team is a stellar highlight 🌟 -Arvind

Rated 5 out of 5 stars

Tony sorted issues out with Phone

I was having big issues with pop ups on device, Tony was amazing and got rid of all the rubbish off phone and explained what was causing this so I could know going forward. He also welcomed me back if I have any further problems. Thanks again Tony appreciate it.

April 22, 2026
Unprompted review
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Reply from Three UK - 3Store Sheffield (Fargate)

Hi Alan, thanks for letting us know! It’s brilliant to hear you had a positive experience and that Tony could clear those issues up for you. -Shivam

Rated 5 out of 5 stars

Customer Service - Raf

Raf offered great customer service and sorted my new sim with no issues. Friendly and efficient.

April 18, 2026
Unprompted review
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Reply from Three UK - 3Store Sheffield (Fargate)

Hi, Sam! We're delighted to hear Raf provided such friendly and efficient service while setting up your new SIM. 😇 -Prabhjeet

Rated 5 out of 5 stars

Tony was amazing

Tony was amazing. Was having issue with running out of data with Vodafone. He sorted me an amazing deal 50x more data for similar price. He was absolutely perfect. Thank you once again.

April 17, 2026
Unprompted review
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Reply from Three UK - 3Store Sheffield (Fargate)

Hi Irene,
We really appreciate your feedback! It’s great to hear that Tony helped resolve your data issue and found you such an amazing offer. Thank you for choosing us and for taking the time to share your experience. -Shivam

Rated 5 out of 5 stars

Thank you to Tony for sorting my data…

Thank you to Tony for sorting my data transfer and getting me back up and running on new device. Also sorted mums new sim card. Thank you once again

April 14, 2026
Unprompted review
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Reply from Three UK - 3Store Sheffield (Fargate)

Bravo, Nicola! 🎊 We’re delighted to hear that Tony made both your experience and your mom’s truly remarkable. Thank you for sharing such an outstanding ⭐⭐⭐⭐⭐ review. -Kashish

Rated 5 out of 5 stars

Tny has been amazing

Tny has been amazing, I upgraded my SIM only 2 weeks ago and now returned to purchase a brand new phone due to recommendation from Tony, he has also welcomed me back in to store once I receive the device to get me all set up

April 14, 2026
Unprompted review
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Reply from Three UK - 3Store Sheffield (Fargate)

Boom 💥 Ann, love hearing this! Tony helped you move forward from SIM‑only to your new phone with calm, clear support, and he’s set to welcome you back for the setup. Excited for what’s ahead ✨ -Arvind

Rated 5 out of 5 stars

Amazing customer service by Akash…

Amazing customer service by Akash today. Great easy communication and not pushy with upselling products that we weren’t interested in. Helped us step by step switching from O2 to 3 coverage.
Thank you so much Akash

April 4, 2026
Unprompted review
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Reply from Three UK - 3Store Sheffield (Fargate)

Hi Marie, thanks for sharing this. Amazing to hear Akash gave you such great customer service and guided you step by step through switching from O2 to Three. We’re so glad the experience felt easy and pressure‑free. -Ayesha

Rated 5 out of 5 stars

Raf was amazing helped so much

Raf was amazing helped so much

April 2, 2026
Unprompted review
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Reply from Three UK - 3Store Sheffield (Fargate)

Amazing to hear, Luke! Raf provided you with the very best service throughout, and we’re so happy about that. We hope to see you again soon! 😊 -Ayesha

Rated 5 out of 5 stars

Unbelievable support we got from Raf

Unbelievable support we got from Raf. We are grateful for the support. She has excellent communication skills and very helpful attitude towards her customers. You are 5 plus STAR. Thank you
Samson Abraham

March 26, 2026
Unprompted review
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Reply from Three UK - 3Store Sheffield (Fargate)

Love hearing this, Samson 💫 We’re thrilled to know Raf made such a strong impression and provided care that left you feeling supported and valued. That amazing 5 plus‑star shout‑out isn’t just uplifting 😍 it motivates us to keep raising the bar every single day. -Arvind

Rated 5 out of 5 stars

Tony was amazing at upgrading my new…

Tony was amazing at upgrading my new sum offer. Also looked at sorting an issue with massaging son. I was shown what steps I can do to resolve.

March 20, 2026
Unprompted review
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Reply from Three UK - 3Store Sheffield (Fargate)

That's fabulous, Julie! We're glad Tony gave you the support you needed. 🙂 Thanks for the great review. Hope you have a wonderful day! 😊 -Neha

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