I have always a top class service from all at the Vodafone three mobile team on fargate - had the pleasure of dealing with Tony. He steadies the ship and is a very safe pair of hands on all things mob... See more
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I have always a top class service from all at the Vodafone three mobile team on fargate - had the pleasure of dealing with Tony. He steadies the ship and is a very safe pair of hands on all things mob... See more
Company replied
Was having issue with my old device which Tony managed to fix but i still decided to upgrade to a new shiny phone and he got me all setup on new device with everything transferred and logged in, Ton... See more
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My mother and I went in for a Samsung phone but was overwhelmed by the prices. However Abdirahim helped us both get two new phones on contract with an even better phone model. He offered many differen... See more
Company replied
Hayley is friendly & helpful, gave me a great deal thank you .
Company replied
Written by the company
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Written by the company

No. 1 49/63 Fargate, S1 2HD, Sheffield, Midlands, United Kingdom
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My mother and I went in for a Samsung phone but was overwhelmed by the prices. However Abdirahim helped us both get two new phones on contract with an even better phone model. He offered many different options to suit our needs perfectly and was very attentive. My mother also purchased a tablet with a discount thanks to Tony which she is incredibly happy with. The customer service is truly amazing.

Reply from Three UK - 3Store Sheffield (Fargate)
I came to this store wanting an iPhone and somehow my credit check did not pass i have been with 3 for a couple years and never missed a bill. Zaf helped me fill out an email that then got overturned and I could collect the phone. Zaf was very good he helped me setup the phone and gave me a great deal as well as help me with any questions and issues I had. 10/10 service will recommend my family and friends to come see zaf.

Reply from Three UK - 3Store Sheffield (Fargate)
I had a really good experience when I came in Saturday morning from Tony. He was very helpful and is a really kind person. Would definitely recommend!

Reply from Three UK - 3Store Sheffield (Fargate)
Excellent service on upgrade and overall competence also excellent
Tony thanks a million

Reply from Three UK - 3Store Sheffield (Fargate)

Reply from Three UK - 3Store Sheffield (Fargate)
I had a great experience in the E3 shop. How to describe such a warm welcome.
Thanks Eboni & Raf.

Reply from Three UK - 3Store Sheffield (Fargate)
Raf was amazing she helped me with a new sim and home broadband. Tony was a legend with his demonstrations. Eboni showed me around the tablets and explained everything amazing. Would recommend everybody in this store

Reply from Three UK - 3Store Sheffield (Fargate)
Lorna was an amazing person to work with while sorting my contract!

Reply from Three UK - 3Store Sheffield (Fargate)

Reply from Three UK - 3Store Sheffield (Fargate)
Raf really looked after me, phone was running slow, I was upgraded to a brand new shiny phone and all information transfered for me. Massive thank you once again.

Reply from Three UK - 3Store Sheffield (Fargate)
Zaf was really good and helped me with all my issues and he was even training a new starter and still kept focus on me as a customer highly recommended best shop in town

Reply from Three UK - 3Store Sheffield (Fargate)
I was having big issues with pop ups on device, Tony was amazing and got rid of all the rubbish off phone and explained what was causing this so I could know going forward. He also welcomed me back if I have any further problems. Thanks again Tony appreciate it.

Reply from Three UK - 3Store Sheffield (Fargate)
Raf offered great customer service and sorted my new sim with no issues. Friendly and efficient.

Reply from Three UK - 3Store Sheffield (Fargate)
Tony was amazing. Was having issue with running out of data with Vodafone. He sorted me an amazing deal 50x more data for similar price. He was absolutely perfect. Thank you once again.

Reply from Three UK - 3Store Sheffield (Fargate)
Thank you to Tony for sorting my data transfer and getting me back up and running on new device. Also sorted mums new sim card. Thank you once again

Reply from Three UK - 3Store Sheffield (Fargate)
Tny has been amazing, I upgraded my SIM only 2 weeks ago and now returned to purchase a brand new phone due to recommendation from Tony, he has also welcomed me back in to store once I receive the device to get me all set up

Reply from Three UK - 3Store Sheffield (Fargate)
Amazing customer service by Akash today. Great easy communication and not pushy with upselling products that we weren’t interested in. Helped us step by step switching from O2 to 3 coverage.
Thank you so much Akash

Reply from Three UK - 3Store Sheffield (Fargate)

Reply from Three UK - 3Store Sheffield (Fargate)
Unbelievable support we got from Raf. We are grateful for the support. She has excellent communication skills and very helpful attitude towards her customers. You are 5 plus STAR. Thank you
Samson Abraham

Reply from Three UK - 3Store Sheffield (Fargate)
Tony was amazing at upgrading my new sum offer. Also looked at sorting an issue with massaging son. I was shown what steps I can do to resolve.

Reply from Three UK - 3Store Sheffield (Fargate)
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