Really great experience with Rafeeah at the Three Store on Fargate in Sheffield. She listened to exactly what I needed and found me an option that was comfortably within my budget, without any hard s... See more
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Akaash was amazing in finding me the best option for my phone. I have been with Three for 15 years and have not seen customer service like this! He is a credit to the company and deserves all the reco... See more
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Akaash provided very friendly service and made the process of upgrading really straight forward and helped us find the best deals
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Hayley is friendly & helpful, gave me a great deal thank you .
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Company details
About Three UK - 3Store Sheffield (Fargate)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
No. 1 49/63 Fargate, S1 2HD, Sheffield, Midlands, United Kingdom
- 01142725160
4.9
Excellent
106 reviews
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Amazing customer service by Akash…
Amazing customer service by Akash today. Great easy communication and not pushy with upselling products that we weren’t interested in. Helped us step by step switching from O2 to 3 coverage.
Thank you so much Akash
April 4, 2026
Unprompted review
Reply from Three UK - 3Store Sheffield (Fargate)
Hi Marie, thanks for sharing this. Amazing to hear Akash gave you such great customer service and guided you step by step through switching from O2 to Three. We’re so glad the experience felt easy and pressure‑free. -Ayesha
Reply from Three UK - 3Store Sheffield (Fargate)
Amazing to hear, Luke! Raf provided you with the very best service throughout, and we’re so happy about that. We hope to see you again soon! 😊 -Ayesha
Unbelievable support we got from Raf
Unbelievable support we got from Raf. We are grateful for the support. She has excellent communication skills and very helpful attitude towards her customers. You are 5 plus STAR. Thank you
Samson Abraham
March 26, 2026
Unprompted review
Reply from Three UK - 3Store Sheffield (Fargate)
Love hearing this, Samson 💫 We’re thrilled to know Raf made such a strong impression and provided care that left you feeling supported and valued. That amazing 5 plus‑star shout‑out isn’t just uplifting 😍 it motivates us to keep raising the bar every single day. -Arvind
Tony was amazing at upgrading my new…
Tony was amazing at upgrading my new sum offer. Also looked at sorting an issue with massaging son. I was shown what steps I can do to resolve.
March 20, 2026
Unprompted review
Reply from Three UK - 3Store Sheffield (Fargate)
That's fabulous, Julie! We're glad Tony gave you the support you needed. 🙂 Thanks for the great review. Hope you have a wonderful day! 😊 -Neha
Zaf was really good and helped me with…
Zaf was really good and helped me with all my issues he was very patient and took his time to help me 10/10
March 18, 2026
Unprompted review
Reply from Three UK - 3Store Sheffield (Fargate)
Hey Firu, thank you for sharing this amazing 5⭐ review! We’re thrilled that Zaf gave you such a fantastic experience. 🌟 -Veronica
Zaf was really helpful and sorted my…
Zaf was really helpful and sorted my complaint out he even upgraded my package which was due to expire. I recommend zaf 10/10
March 18, 2026
Unprompted review
Reply from Three UK - 3Store Sheffield (Fargate)
Hi Ronny, we’re delighted Zaf delivered attentive, professional care, put things right, and arranged an upgrade to your plan. We value the recommendation. -Kishan
Tony was great in sorting my issue with…
Tony was great in sorting my issue with Three App today. Her managed to reset everything and get me logged in. He also explained about offers with Three+ offers.
March 17, 2026
Unprompted review
Reply from Three UK - 3Store Sheffield (Fargate)
It’s wonderful to know Tony resolved things smoothly and guided you clearly. Thank you for sharing such positive feedback. -Suhaas
Very helpful customer service…
Very helpful customer service absolutely- solved my issue why I came here
March 16, 2026
Unprompted review
Reply from Three UK - 3Store Sheffield (Fargate)
Hey Nimo! Nothing makes us happier than fixing what matters and restoring smiles along the way. Thanks for letting us support you through it! -Ashifa
Brilliant and efficient staff
Brilliant and efficient staff. Happy with the information provided and ease of purchase.
March 13, 2026
Unprompted review
Reply from Three UK - 3Store Sheffield (Fargate)
Thank you, Elyse. We’re so glad our team made everything feel straightforward and that you left happy with both the support and your purchase. Your feedback truly brightened our day. ☺️ -Prabhjeet
Very friendly
Very friendly, extremely helpful. Sorted my issue out really quickly. Would highly recommend the store and the great staff.
March 9, 2026
Unprompted review
Reply from Three UK - 3Store Sheffield (Fargate)
Amazing, Mark 🚀 It’s brilliant to hear the team provided such welcoming and effective support. We’re glad the matter was handled so swiftly and that you’re happy to vouch for the store. Thanks for the support ✨ -Arvind
Good customer services good service
Good customer services
Friendly service staff
Swift and fast response to issue at hand
Lovely and welcoming
March 7, 2026
Unprompted review
Reply from Three UK - 3Store Sheffield (Fargate)
Thank you, Obiora. We’re delighted to know that our team made you feel valued and supported throughout your visit. It’s wonderful to hear that their dedication created a welcoming experience and resolved your needs quickly. 🥰 -Prabhjeet
Good customer service from Rania
Rania helped us transfer the phone details and gave us two brilliant sims whilst transferring companies and, best customer service experience in a long time
March 4, 2026
Unprompted review
Reply from Three UK - 3Store Sheffield (Fargate)
That’s what great service looks like! Huge shout‑out to Rania for making your visit special, and we’re even happier knowing it meant so much to you, Kaz. -Ashifa
Lorraine was amazing,tingly helpful and…
Lorraine was amazing,tingly helpful and professional.
February 19, 2026
Unprompted review
Reply from Three UK - 3Store Sheffield (Fargate)
That’s wonderful feedback, Patricia 🌟 We’re so pleased Lorraine gave you such great support and professionalism 🙌 Thanks for taking the time to share your experience 💙 -Shivam
Great experience got what we came in for
Great experience got what we came in for
February 14, 2026
Unprompted review
Reply from Three UK - 3Store Sheffield (Fargate)
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Excellent service & very welcoming
Excellent service & very welcoming
February 14, 2026
Unprompted review
Reply from Three UK - 3Store Sheffield (Fargate)
Hi Jodie! It’s brilliant to see your feedback regarding your visit. We’re pleased that our team provided such high-quality support to ensure you felt well looked after. -Kishan
Great I have to try the network at home…
Great I have to try the network at home to be certain
February 13, 2026
Unprompted review
Reply from Three UK - 3Store Sheffield (Fargate)
Jubilant, you've made us smile! 😊 Thank you for the amazing 5 ⭐ review. Wishing you a fantastic day! -Afaq
Akaash the customer service guy who is…
Akaash the customer service guy who is currently in training as a customer service advisor was outstanding and very informative.. I can honestly say he'll go far.. well done to him..
February 13, 2026
Unprompted review
Reply from Three UK - 3Store Sheffield (Fargate)
Hi John, we’re thrilled Akaash provided attentive support and showed great promise. Thank you for sharing such a wonderful 5 ⭐ review. -Suhaas
I met rafeeah and she solved my phone…
I met rafeeah and she solved my phone issue and now I can use my phone in my intended way. She is extremely kind and deals with customers in an amazing way. Credit to the company and deserves a promotion
February 12, 2026
Unprompted review
Reply from Three UK - 3Store Sheffield (Fargate)
Aw, Ghazi! Rafeeah is truly a star at her work, and it’s inspiring to see how she made everything clear and comfortable for you. We deeply value your feedback and look forward to welcoming you again soon. 🥰 -Kashish
Akaash was great today
Akaash was great today, explained good. Told us about loads of deals. And made our day. 😊
February 9, 2026
Unprompted review
Reply from Three UK - 3Store Sheffield (Fargate)
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Bargin deal and warm welcome.
We was greeted with a warm.welcome and walked a way with a bargin deal, so thank you to Akaash in Sheffield branch today.
February 9, 2026
Unprompted review
Reply from Three UK - 3Store Sheffield (Fargate)
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
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