Really great experience with Rafeeah at the Three Store on Fargate in Sheffield. She listened to exactly what I needed and found me an option that was comfortably within my budget, without any hard s... See more
Company replied
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Really great experience with Rafeeah at the Three Store on Fargate in Sheffield. She listened to exactly what I needed and found me an option that was comfortably within my budget, without any hard s... See more
Company replied
Akaash was amazing in finding me the best option for my phone. I have been with Three for 15 years and have not seen customer service like this! He is a credit to the company and deserves all the reco... See more
Company replied
Akaash provided very friendly service and made the process of upgrading really straight forward and helped us find the best deals
Company replied
Hayley is friendly & helpful, gave me a great deal thank you .
Company replied
Written by the company
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Written by the company

No. 1 49/63 Fargate, S1 2HD, Sheffield, Midlands, United Kingdom
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Raf was proper great and really attentive. She listened to me and met all my requirements for a new phone. She was super friendly and smiley too.

Reply from Three UK - 3Store Sheffield (Fargate)
Eboni was a pleasure to deal with. She understood the assignment, respected that I knew exactly what I wanted, and was direct and efficient in walking me through my options. See you in a couple of years when I come back to upgrade again!

Reply from Three UK - 3Store Sheffield (Fargate)
Really helpful, giving different options to my queries.

Reply from Three UK - 3Store Sheffield (Fargate)
Delightful and professional service in store today

Reply from Three UK - 3Store Sheffield (Fargate)
Zaf was very helpful and kind.10/10 would definitely shop here again just for his service.

Reply from Three UK - 3Store Sheffield (Fargate)
I had a wonderful experience at the Three store in Sheffield with the customer rep Jane. She also wish me and a birthday today.
Thank you so much Three net work

Reply from Three UK - 3Store Sheffield (Fargate)
Rafeeah at the Sheffield store was so calm she explained all the steps over and over again and made sure it was well understood.
She also dealt with all our queries professionally.

Reply from Three UK - 3Store Sheffield (Fargate)
Zaf & Lorna have all the energyand customer service deli wribg together a perfectecpeti2nce with brilliant aftercare. Tha ks guys

Reply from Three UK - 3Store Sheffield (Fargate)
Lorna was really lovely and very helpful

Reply from Three UK - 3Store Sheffield (Fargate)
Eboni was patient friendly and helpful. Could not have had better service. Will certainly come back. Well done Eboni x

Reply from Three UK - 3Store Sheffield (Fargate)
Three offers an excellent mobile contract. Customer service was markable.

Reply from Three UK - 3Store Sheffield (Fargate)
RAF supported me and my brother in getting a new sim and a device. Always the best service

Reply from Three UK - 3Store Sheffield (Fargate)
Raf is really good at explaining all the packages. I like it because it made me feel like I wasn’t the only one who didn’t know which SIM card package was the best.
If you want to change your plan, you should go to Three (3) and find Raf!

Reply from Three UK - 3Store Sheffield (Fargate)
RAF was very helpful and able to aid in setting up my new phone

Reply from Three UK - 3Store Sheffield (Fargate)

Reply from Three UK - 3Store Sheffield (Fargate)
Raf was super helpful. Amazing customer service and had the answers to all my questions.

Reply from Three UK - 3Store Sheffield (Fargate)
Eboni was extremely helpful and explained everything perfectly, to two older people who are dinosaurs with technology.

Reply from Three UK - 3Store Sheffield (Fargate)

Reply from Three UK - 3Store Sheffield (Fargate)

Reply from Three UK - 3Store Sheffield (Fargate)
Zaffraan was very kind and very helpful 100percent out of 100percent

Reply from Three UK - 3Store Sheffield (Fargate)
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