Three UK - 3Store Sheffield (Fargate) Reviews 

106
TrustScore 5 out of 5

4.9

No. 1 49/63 Fargate, S1 2HD Sheffield, Midlands, GB


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Rated 5 out of 5 stars

Really great experience with Rafeeah at the Three Store on Fargate in Sheffield. She listened to exactly what I needed and found me an option that was comfortably within my budget, without any hard s... See more

Company replied

Rated 5 out of 5 stars

Akaash was amazing in finding me the best option for my phone. I have been with Three for 15 years and have not seen customer service like this! He is a credit to the company and deserves all the reco... See more

Company replied

Rated 5 out of 5 stars

Akaash provided very friendly service and made the process of upgrading really straight forward and helped us find the best deals

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Sheffield (Fargate)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • No. 1 49/63 Fargate, S1 2HD, Sheffield, Midlands, United Kingdom

  • 01142725160

4.9

Excellent

TrustScore 5 out of 5

106 reviews

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4.9

All reviews

(106)

32,793 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Raf was proper great and really…

Raf was proper great and really attentive. She listened to me and met all my requirements for a new phone. She was super friendly and smiley too.

January 11, 2026
Unprompted review
Three UK - 3Store Sheffield (Fargate) logo

Reply from Three UK - 3Store Sheffield (Fargate)

Hey.

Thanks! Your review is really appreciated. -Pete

Rated 5 out of 5 stars

Phone Upgrade

Eboni was a pleasure to deal with. She understood the assignment, respected that I knew exactly what I wanted, and was direct and efficient in walking me through my options. See you in a couple of years when I come back to upgrade again!

January 10, 2026
Unprompted review
Three UK - 3Store Sheffield (Fargate) logo

Reply from Three UK - 3Store Sheffield (Fargate)

Hi there.

Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete

Rated 5 out of 5 stars

Really helpful

Really helpful, giving different options to my queries.

December 23, 2025
Unprompted review
Three UK - 3Store Sheffield (Fargate) logo

Reply from Three UK - 3Store Sheffield (Fargate)

Hey Donna, we’re so heartened to hear that you had a great experience with us! Thank you for sharing such positivity 😊 -Ayesha

Rated 5 out of 5 stars

Delightful and professional service in…

Delightful and professional service in store today

December 19, 2025
Unprompted review
Three UK - 3Store Sheffield (Fargate) logo

Reply from Three UK - 3Store Sheffield (Fargate)

Hi there.

Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete

Rated 5 out of 5 stars

Zaf was very helpful and kind.10/10…

Zaf was very helpful and kind.10/10 would definitely shop here again just for his service.

December 17, 2025
Unprompted review
Three UK - 3Store Sheffield (Fargate) logo

Reply from Three UK - 3Store Sheffield (Fargate)

Hello Caren, thank you for your amazing 5⭐ review! We’re glad Zaf got everything sorted for you. We’re always happy to help. -Neha

Rated 5 out of 5 stars

I had a wonderful experience at the…

I had a wonderful experience at the Three store in Sheffield with the customer rep Jane. She also wish me and a birthday today.
Thank you so much Three net work

December 16, 2025
Unprompted review
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Reply from Three UK - 3Store Sheffield (Fargate)

Hello Veronica, that’s awesome! Big shoutout to Jane for making your visit special. Happy Birthday! 🎉 Hope you have an amazing day filled with joy and wonderful moments. Thanks for sharing your experience. Have a fantastic day! 😊 -Kashish

Rated 5 out of 5 stars

Rafeeah at the Sheffield store was so…

Rafeeah at the Sheffield store was so calm she explained all the steps over and over again and made sure it was well understood.
She also dealt with all our queries professionally.

December 13, 2025
Unprompted review
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Reply from Three UK - 3Store Sheffield (Fargate)

Thanks for this amazing 5⭐ review, Mi. Great work Rafeeah 🎉 -Jade

Rated 5 out of 5 stars

Zaf & Lorna have all the energyand…

Zaf & Lorna have all the energyand customer service deli wribg together a perfectecpeti2nce with brilliant aftercare. Tha ks guys

December 9, 2025
Unprompted review
Three UK - 3Store Sheffield (Fargate) logo

Reply from Three UK - 3Store Sheffield (Fargate)

What a fantastic review, Glyn 🎉 Great work from our Zaf & Lorna! -Jade

Rated 5 out of 5 stars

Eboni was patient friendly and…

Eboni was patient friendly and helpful. Could not have had better service. Will certainly come back. Well done Eboni x

November 8, 2025
Unprompted review
Three UK - 3Store Sheffield (Fargate) logo

Reply from Three UK - 3Store Sheffield (Fargate)

Hey.

That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete

Rated 5 out of 5 stars

Three offers an excellent mobile…

Three offers an excellent mobile contract. Customer service was markable.

November 4, 2025
Unprompted review
Three UK - 3Store Sheffield (Fargate) logo

Reply from Three UK - 3Store Sheffield (Fargate)

Thanks for this amazing 5⭐ review, Karthik. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade

Rated 5 out of 5 stars

RAF supported me and my brother in…

RAF supported me and my brother in getting a new sim and a device. Always the best service

November 2, 2025
Unprompted review
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Reply from Three UK - 3Store Sheffield (Fargate)

Thanks for this amazing 5⭐ review. We really do appreciate you taking the time to send this over! Well done RAF 🎉 -Jade

Rated 5 out of 5 stars

Good staff

Raf is really good at explaining all the packages. I like it because it made me feel like I wasn’t the only one who didn’t know which SIM card package was the best.

If you want to change your plan, you should go to Three (3) and find Raf!

November 1, 2025
Unprompted review
Three UK - 3Store Sheffield (Fargate) logo

Reply from Three UK - 3Store Sheffield (Fargate)

Thanks for your feedback, Nur, and it's lovely to hear that you enjoyed great customer service from Raf when deciding which package to take. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Raf was super helpful

Raf was super helpful. Amazing customer service and had the answers to all my questions.

November 2, 2025
Unprompted review
Three UK - 3Store Sheffield (Fargate) logo

Reply from Three UK - 3Store Sheffield (Fargate)

Hello there.

Awesome stuff. We're glad to hear that. Thanks for the support. -Pete

Rated 5 out of 5 stars

Eboni 5 star

Eboni was extremely helpful and explained everything perfectly, to two older people who are dinosaurs with technology.

November 1, 2025
Unprompted review
Three UK - 3Store Sheffield (Fargate) logo

Reply from Three UK - 3Store Sheffield (Fargate)

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

Rated 5 out of 5 stars

Adrees and Lorna

The staff members, were so caring and patient.

October 2, 2025
Unprompted review
Three UK - 3Store Sheffield (Fargate) logo

Reply from Three UK - 3Store Sheffield (Fargate)

Thanks for the 5⭐ review! We really do appreciate it -Jade

Rated 5 out of 5 stars

Lorna was great

Lorna was great

September 12, 2025
Unprompted review
Three UK - 3Store Sheffield (Fargate) logo

Reply from Three UK - 3Store Sheffield (Fargate)

Thanks for the amazing 5⭐ review, Okeyoyin. We really do appreciate you taking the time to leave some positivity!

Well done to our Lorna 🎉 -Jade

Rated 5 out of 5 stars

Zaffraan was very kind and very helpful…

Zaffraan was very kind and very helpful 100percent out of 100percent

September 10, 2025
Unprompted review
Three UK - 3Store Sheffield (Fargate) logo

Reply from Three UK - 3Store Sheffield (Fargate)

Hi John - Thanks for taking the time to share your experience with us. It's great to hear that the individual provided a great service, and we'll always strive to maintain those standards for you and all Three customers :) -Michael

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