Staff were so lovely and helpful. So much easier going into a store and having that problem sorted straight away
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Staff were so lovely and helpful. So much easier going into a store and having that problem sorted straight away
Company replied
We went just to collect a broadband that we order online but Sam was really nice asking in detail what we were looking for, he give us better options for our needs and help us getting better deals eve... See more
Company replied
Good service
Company replied
I visited Three at Shrewsbury after having my phone stolen. The store was clean and tidy and the staff were welcoming, friendly and professional. During a difficult and stressful time Jak and Millie w... See more
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Written by the company
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Written by the company

41-42 Pride Hill, SY1 1DN, Shrewsbury, Midlands, United Kingdom
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jak was very helpful and lovely to chat to! 10/10 experience at shrewsbury

Reply from Three UK - 3Store Shrewsbury
Jak was great in Shrewsbury. He always helps me and Sold me a phone that my friends couldn't believe how cheap it was! Thanks very much.

Reply from Three UK - 3Store Shrewsbury
Jak was really helpful with helping me sort out buying my new phone, talking me through data plans with clear communication. Kev also helped me to make a decision with the plan I wanted to choose! I was also allowed to charge my phone in store which I thought was a lovely gesture from the team at 3!

Reply from Three UK - 3Store Shrewsbury
Sam at Shrewsbury offered me courteous and friendly service, making my trip here a pleasure.

Reply from Three UK - 3Store Shrewsbury
We spent quite a time in the Shrewsbury Three store.
Jak was fantastic and spent ages fixing my issue.
Thank you

Reply from Three UK - 3Store Shrewsbury

Reply from Three UK - 3Store Shrewsbury
Brilliant service. Jak was very paitent and helped set up my new phone for me and cleared my old phone to pass down to my partner. He gave us a great deal as well for a sim contract so I am very happy with the service given in Shrewsbury.

Reply from Three UK - 3Store Shrewsbury
Came in following an upset in a rival store who I have been with for over 25 years and left happy and smiling after a fantastic interaction with Jak who sorted me out a great deal. I came in for one service and all goes well this week I will move the other half across next week

Reply from Three UK - 3Store Shrewsbury
Me and my partner have come away very relieved and happy after getting two new phones and still paying the same price as before. Thank you to Becki who made everything very smooth and easy for us.

Reply from Three UK - 3Store Shrewsbury
Jak was amazing - super patient, extremely helpful and great overall experience

Reply from Three UK - 3Store Shrewsbury
Setting up of new phone. Sam was excellent very helpful

Reply from Three UK - 3Store Shrewsbury
Always a fantastic service in Shrewsbury branch with Kev & Sam. Never fails to be mega helpful. Happy customer again. Many thanks Sandy Scottish

Reply from Three UK - 3Store Shrewsbury
The staff at Shrewsbury branch are always so helpful & patient

Reply from Three UK - 3Store Shrewsbury
Very helpful and polite, helped us get another broadband set up and got us a great deal! Would highly recommend

Reply from Three UK - 3Store Shrewsbury
Simple, easy to understand, Lucy did a great job and even swapped all of my data across to my new phone, superb service!

Reply from Three UK - 3Store Shrewsbury
If I could give the manager Kev at Three Mobile Shop in Shrewsbury 100 gold stars I definetly would. He is so kind caring and compassionate and really knows his business.
When I downloaded my partners funeral service to my phone it destroyed all of my files, including those relating to the death of my partner. I was completely devastated and besides myself, so went to see Kev. He sat calmly with me and said yes of course I can fix this for you.
Half an hour later a big smile appeared on his face, he handed me my phone. Everything was back. I was so relieved and full of gratitude I couldn't stop crying. He sat with me until I felt better.
This is the part of my job I love best he said -helping people.
After a million thank yous and a big hug
I was able to leave the shop with a smile on my face again.

Reply from Three UK - 3Store Shrewsbury
The staff Sam and kev were really professional , friendly and knowledgable today. They Could not do enough to help with my requirements and there was plenty of options. I would highly recommend visiting this store and the helpful staff.

Reply from Three UK - 3Store Shrewsbury
Sam and Kev provided professional and friendly advice and practical repairs to my hardware that Sam had asked me to bring in to the shop. On return home everything worked straight away. The excellent service motivated me to get on and complete the installation of the external aerial for broadband and WiFi. This gives me a considerable saving in my monthly bills. Outstanding Service!

Reply from Three UK - 3Store Shrewsbury
I Got a new contract for a phone and SIM, Honor 400 Pro and wanted to copy my current number over and Sam helped in store get all the info and explained how to get it from my current phone SIM to my new contact SIM while keeping the number and over the course of a few days he helped me through the process.

Reply from Three UK - 3Store Shrewsbury
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