Three UK - 3Store St Helens Reviews 

54
TrustScore 4.5 out of 5

4.7

Unit 8, Palantine Arcade, WA10 1BW St Helens, North, GB


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Rated 5 out of 5 stars

Laura at St helens branch was amazing, very knowledgeable and found me the best deal for my contract renewal. Very happy and will recommend friends and family when they are due for renewal. 5 star... See more

Company replied

Rated 5 out of 5 stars

Once again when in desperate need of help and advice Ceri came to the rescue. This lady is the reason I stay with this provider. She always goes one step beyond to help me. Please make sure that these... See more

Company replied

Rated 5 out of 5 stars

Having experienced dreadful customer service with Vodafone who would not allow me to use the landlines to contact customer service despite knowing I didn't have a phone. I just can't express how poor... See more

Company replied

Rated 5 out of 5 stars

Excellent service from friendly, helpful and knowledgeable staff, couldnt do enough to help, a young lady naned Ana helped us the service was really exceptional. Thank you Ana

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store St Helens

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 8, Palantine Arcade, WA10 1BW, St Helens, North, United Kingdom

  • 0174422270

4.7

Excellent

TrustScore 4.5 out of 5

54 reviews

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4.7

All reviews

(54)

32,045 reviews in the last 12 months

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Rated 5 out of 5 stars

Came in and sorted within minutes Laura…

Came in and sorted within minutes Laura was very professional with us

December 6, 2025
Unprompted review
Three UK - 3Store St Helens logo

Reply from Three UK - 3Store St Helens

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

Rated 5 out of 5 stars

Efficient service

Efficient service, extremely helpful staff

December 4, 2025
Unprompted review
Three UK - 3Store St Helens logo

Reply from Three UK - 3Store St Helens

Thanks for your feedback, Kane, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Boss staff helped me get what I wanted…

Boss staff helped me get what I wanted for a cheap price

December 3, 2025
Unprompted review
Three UK - 3Store St Helens logo

Reply from Three UK - 3Store St Helens

Thanks for your feedback, Lewis, and it's lovely to hear that you enjoyed great customer service with your new plan. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Purchase

Found staff member Laura to go above and beyond too help with a new phone for my daughters 14th birthday…..A credit too the whole of Three.

November 24, 2025
Unprompted review
Three UK - 3Store St Helens logo

Reply from Three UK - 3Store St Helens

Thanks for your feedback, Stephen, and it's lovely to hear that you enjoyed great customer service from Laura with your daughter's new phone. We wish her a very happy 14th birthday, and appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Friendly staff

November 24, 2025
Unprompted review
Three UK - 3Store St Helens logo

Reply from Three UK - 3Store St Helens

Thanks for your feedback, Shaun, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

They where very helpful to change from…

They where very helpful to change from one provider to 3 mobile

November 21, 2025
Unprompted review
Three UK - 3Store St Helens logo

Reply from Three UK - 3Store St Helens

Hey Brian,

Thanks so much for the review. We're sure the St Helens store really appreciate the lovely feedback, and we're glad to hear that they were able to help you switch!

Thanks,
Jonathan

Rated 5 out of 5 stars

Very helpful

Very helpful. Lady helped me save abit more money and was very patient. Thanks so much

November 19, 2025
Unprompted review
Three UK - 3Store St Helens logo

Reply from Three UK - 3Store St Helens

That's ideal, Nichola :) Thanks for sharing -Scott

Rated 5 out of 5 stars

The colleges where very helpful in…

The colleges where very helpful in getting more for our money and help us with broadband deals

November 6, 2025
Unprompted review
Three UK - 3Store St Helens logo

Reply from Three UK - 3Store St Helens

Thanks for your feedback, Kate, and it's lovely to hear that you enjoyed great customer service with your new Home Broadband purchase. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Very good fantastic

Very good fantastic

November 3, 2025
Unprompted review
Three UK - 3Store St Helens logo

Reply from Three UK - 3Store St Helens

Hello there, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Laura went above and beyond

Laura went above and beyond, to get us the best deal and offers, was polite and helpful, she made my daughter happy 🩷

November 1, 2025
Unprompted review
Three UK - 3Store St Helens logo

Reply from Three UK - 3Store St Helens

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

Fabulous customer service they all…

Fabulous customer service they all helped me out with everything I needed, well done to all the staff they are extremely helpful and knowledgable

November 1, 2025
Unprompted review
Three UK - 3Store St Helens logo

Reply from Three UK - 3Store St Helens

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

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