Everyone is wonderful in the store. They are always so helpful and never rushing the process. Take their time to explain all the details.
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See what reviewers are saying
Went into the 3 store in Stafford and was served by Alaistar. I needed to upgrade my phone and also get advice on broadband. Alaistar was courteous, professional and very knowledgeable, answering al... See more
Company replied
I came to store with storage problems on my phone. Michael was very professional & polite, and he helped resolve my storage plus other little tips n tricks to make my phone experience better. He also... See more
Company replied
The staff was really moving they have great customer service ethics love the enthusiasm and everything. Met Ryan who is amazing person and really good at dealing with customers.
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Company details
About Three UK - 3Store Stafford
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 41 Gaolgate Street, ST16 2NR, Stafford, Midlands, United Kingdom
- 01785213032
4.8
Excellent
63 reviews
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Everyone is wonderful in the store
Everyone is wonderful in the store. They are always so helpful and never rushing the process. Take their time to explain all the details.
May 26, 2026
Unprompted review
Reply from Three UK - 3Store Stafford
Boom 💥 Randle, your praise lights up our day, and we're so glad our branch team constantly provides such stellar support and spot-on clarity 🍀 Your kind words encourage us to keep striving for excellence every day.
Ryan has solved 3 issues for me in the…
Ryan has solved 3 issues for me in the Stafford store today and I am so grateful, thank you Ryan.
May 23, 2026
Unprompted review
Reply from Three UK - 3Store Stafford
Hi Gill, it’s lovely to hear Ryan was able to get everything sorted for you during your visit to our Stafford store 😊 it’s great to know you felt supported and looked after throughout. -Shivam
Absolutely fantastic and attentive service..
Absolutely fantastic and attentive service from Ryan.
Compared multiple deals and customer service was absolutely spot on.
Highly recommend.
May 23, 2026
Unprompted review
Reply from Three UK - 3Store Stafford
Hey David. Boom! 💥 Ryan totally nailed it today, and we’re glad you’re all sorted, thanks for your recommendation! 🙌✨ -Kashish
All problems solved quickly served by…
All problems solved quickly served by ryan
May 20, 2026
Unprompted review
Reply from Three UK - 3Store Stafford
Hey David, that’s fabulous! We’re delighted Ryan made your experience smooth and seamless. ✨ -Veronica
Reply from Three UK - 3Store Stafford
Thanks for the 5⭐ review! We're thrilled our team provided you with great service and friendly guidance in store. -Neha
Reply from Three UK - 3Store Stafford
Hello Paul! We're thrilled to hear you had a great experience with Ryan. Thank you for the review! -Afaq
Reply from Three UK - 3Store Stafford
Thank you, Tom! We’re overjoyed to hear that Ryan made your experience fabulous. We hope you enjoy the rest of your day! ☺️ -Prabhjeet
Incredible service
I have had incredible service, wouldn’t want to go anywhere else, fully recommend to anyone
May 16, 2026
Unprompted review
Reply from Three UK - 3Store Stafford
That’s wonderful to hear! 🎉 Lynne, we’re so happy you received such great help from us. Thank you for sharing this! ☺️ -Prabhjeet
Visiting from Canada and help needed…
Visiting from Canada and help needed was brilliant.
Donna was brilliant
May 16, 2026
Unprompted review
Reply from Three UK - 3Store Stafford
Messages like this truly brighten our day. Donna made sure everything was clear and easy for you, and it’s wonderful to know your visit from Canada was such a positive one, David. -Manavata
Friendly efficient service served by…
Friendly efficient service served by Ryan
May 16, 2026
Unprompted review
Reply from Three UK - 3Store Stafford
What an amazing 5⭐ rating, Rachel. Lovely to hear Ryan provided such helpful and friendly service. Have a fantastic one ahead! 🌸 -Ayesha
Reply from Three UK - 3Store Stafford
Hello Sue, we’re glad to hear that you had a wonderful experience with us. Thank you so much for the review! 🎉 -Neha
Everyone is very helpful all the time…
Everyone is very helpful all the time and patience with my phone issues. Glad the store staff are here to help me
May 14, 2026
Unprompted review
Reply from Three UK - 3Store Stafford
That’s lovely to hear! We’re really glad the team have been able to support you with your phone issues. Thank you for trusting us and for the amazing 5⭐ rating 🎉 -Ayesha
The staff was really moving they have…
The staff was really moving they have great customer service ethics love the enthusiasm and everything. Met Ryan who is amazing person and really good at dealing with customers.
May 13, 2026
Unprompted review
Reply from Three UK - 3Store Stafford
Thank you for your kind words, Aqib! We’re delighted to hear the team made such a strong impression and that Ryan took great care of you. -Afaq
Reply from Three UK - 3Store Stafford
Tai, your message means a lot. Ryan’s thoughtful assistance clearly stood out, and we’re delighted to know his support was so valuable to you. -Manavata
Reply from Three UK - 3Store Stafford
Hi Edgar, thank you for your 5 ⭐ review and for taking the time to share your experience! It's fantastic to hear you received excellent service from Maria. -Prabhjeet
Alistair was great
May 9, 2026
Unprompted review
Reply from Three UK - 3Store Stafford
Thanks for the feedback, Michal. We’re glad Alistair made everything smooth for you. -Afaq
Great service from the Stafford team…
Great service from the Stafford team every time I go in, always great to talk to too!
April 28, 2026
Unprompted review
Reply from Three UK - 3Store Stafford
Hi Jason, thank you for sharing this! We’re delighted the Stafford team consistently provides great service and conversation whenever you visit. 😊 -Samad
Very helpful and friendly
Very helpful. Easy to speak to. Very friendly.
April 25, 2026
Unprompted review
Reply from Three UK - 3Store Stafford
Peter, your message means a lot. Wonderful to know the assistance you got was approachable and helpful throughout. -Manavata
Pav was very helpful and efficient
Pav was very helpful and efficient. Helped me switching from eSim back to a physical sim card and set up my phone.
Very quick and efficient! Thanks Pav and Three!
April 16, 2026
Unprompted review
Reply from Three UK - 3Store Stafford
Amazing! We’re thrilled to hear that Pav was able to get your eSIM switched over and your phone set up so quickly. Thanks so much for sharing! 😇 -Prabhjeet
Great advice and visit instore.
Went into the 3 store in Stafford and was served by Alaistar.
I needed to upgrade my phone and also get advice on broadband.
Alaistar was courteous, professional and very knowledgeable, answering all questions and sorted us out a great deal, informing us of our options. Excellent customer service Face to face. We have always had great service over the years in this shop when we go to renew and this year was no different. Thank you Alaistar.
April 15, 2026
Unprompted review
Reply from Three UK - 3Store Stafford
Thanks for sharing this, Jane. It’s great to hear Alaistar provided clear advice and excellent service during your visit. We truly appreciate your loyalty over the years. -Ayesha
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