Three UK - 3Store Stafford Reviews 

84
TrustScore 5 out of 5

4.9

Unit 41 Gaolgate Street, ST16 2NR Stafford, Midlands, GB


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Rated 5 out of 5 stars

Fantastic help from Ryan in Stafford shop. Had problems with my data and Ryan sorted it out efficiently. Would absolutely recommend Three Shop in Stafford staff always so helpful. Thank you very much.... See more

Company replied

Rated 5 out of 5 stars

f you’d like to make it sound clearer, you could write: “I was at Three today and got some amazing deals. Ryan assisted me and provided excellent service.” Or: “I visited Three today and re... See more

Company replied

Rated 5 out of 5 stars

I came to store with storage problems on my phone. Michael was very professional & polite, and he helped resolve my storage plus other little tips n tricks to make my phone experience better. He also... See more

Company replied

Rated 5 out of 5 stars

Went into the 3 store in Stafford and was served by Alaistar. I needed to upgrade my phone and also get advice on broadband. Alaistar was courteous, professional and very knowledgeable, answering al... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Stafford

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 41 Gaolgate Street, ST16 2NR, Stafford, Midlands, United Kingdom

  • 01785213032

4.9

Excellent

TrustScore 5 out of 5

84 reviews

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4.9

All reviews

(84)

32,094 reviews in the last 12 months

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Rated 5 out of 5 stars

Walked into store & OLLY couldn’t more…

Walked into store & OLLY couldn’t more helpful. Very easy to deal with my upgrade. Thank you

April 14, 2026
Unprompted review
Three UK - 3Store Stafford logo

Reply from Three UK - 3Store Stafford

That’s amazing, Sam! We’re so happy to hear you walked away feeling confident and smiling. It’s great to know that Olly was helpful with your upgrade deal. -Ayesha

Rated 5 out of 5 stars

Pav was brilliant and all staff were…

Pav was brilliant and all staff were extremely helpful, I now know how to use my new phone and I am very pleased this store is available to me

April 10, 2026
Unprompted review
Three UK - 3Store Stafford logo

Reply from Three UK - 3Store Stafford

Thank you so much, Michael! 🎉 We’re delighted Pav could support you in just the way you needed. Wishing you a truly wonderful day! ☺️ -Kashish

Rated 5 out of 5 stars

Good customer service

Everything was done quickly and efficiently.

April 7, 2026
Unprompted review
Three UK - 3Store Stafford logo

Reply from Three UK - 3Store Stafford

That’s wonderful to hear! We’re pleased the service met your expectations and was completed without delay. -Shivam

Rated 5 out of 5 stars

Seen by Oli in Stafford

Seen by Oli in Stafford! Brilliant service! Chose a new phone and would highly recommend this store!!!

April 1, 2026
Unprompted review
Three UK - 3Store Stafford logo

Reply from Three UK - 3Store Stafford

Lesley, thank you for your feedback. We’re happy to hear that Oli at our Stafford store made your experience fabulous. We hope you have a wonderful day! 😊 -Neha

Rated 5 out of 5 stars

The customer advisor pav was very…

The customer advisor pav was very helpful worh everything.

March 31, 2026
Unprompted review
Three UK - 3Store Stafford logo

Reply from Three UK - 3Store Stafford

Thank you, Gregory, for sharing your experience with us. It’s fantastic to hear that Pav provided such attentive and supportive service throughout your interaction. We truly appreciate your feedback. -Manavata

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff, very knowledgeable, good customer service

March 28, 2026
Unprompted review
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Reply from Three UK - 3Store Stafford

Amazing! It’s great to hear that our team made such a positive impact. Moments like this truly brighten our day. -Afaq

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service!
Thank you so much for the team at stafford three for all the help given today!
A big thank you to maria the manager and oli!

March 24, 2026
Unprompted review
Three UK - 3Store Stafford logo

Reply from Three UK - 3Store Stafford

Nikki, thank you for sharing your experience. We’re so pleased Maria, Oli, and the Stafford team provided the support that made your visit special. -Suhaas

Rated 5 out of 5 stars

Very helpful staff in store

Very helpful staff in store

March 4, 2026
Unprompted review
Three UK - 3Store Stafford logo

Reply from Three UK - 3Store Stafford

Thank you, Alan. It’s great to hear that the team made your visit smooth and enjoyable. We really appreciate you taking the time to share your experience. -Manavata

Rated 5 out of 5 stars

Great service helpful and pleasant

Great service helpful and pleasant

March 4, 2026
Unprompted review
Three UK - 3Store Stafford logo

Reply from Three UK - 3Store Stafford

Absolutely fabulous, Alan! We’re so glad you received such amazing support. Thank you for taking the time to leave us a 5⭐ review! -Veronica

Rated 5 out of 5 stars

Really helpful and knowledgeable with…

Really helpful and knowledgeable with the devices

March 4, 2026
Unprompted review
Three UK - 3Store Stafford logo

Reply from Three UK - 3Store Stafford

We’re thrilled to hear this! 🌼 Our team will be delighted to know they made your experience shine. Thanks for letting us know, it truly means a lot to us, Alan! 🥰 -Kashish

Rated 5 out of 5 stars

Friendly helpful team

Friendly helpful team, all of the team because different people I see each time I've been in!!
I recommend this store to everyone!!

March 4, 2026
Unprompted review
Three UK - 3Store Stafford logo

Reply from Three UK - 3Store Stafford

Maria, such a lovely 5⭐ rating! We’re heartened to know this has been your experience with us. Wishing you a bright and joyful day ahead! 😇 -Ayesha

Rated 5 out of 5 stars

Great friendly service and and cheerful…

Great friendly service and and cheerful adviser

March 2, 2026
Unprompted review
Three UK - 3Store Stafford logo

Reply from Three UK - 3Store Stafford

Thanks for sharing, 🎉 Amanda! Our team clearly worked some magic, and hearing that you gave us a perfect 5/5 truly makes our day. 🥰 -Kashish

Rated 5 out of 5 stars

Brilliant service

Brilliant service

March 2, 2026
Unprompted review
Three UK - 3Store Stafford logo

Reply from Three UK - 3Store Stafford

Hi Katie! We’re happy to hear that you had a great experience with us. Thank you so much for your kind words. 😊 -Neha

Rated 5 out of 5 stars

Great service

Great service and a lovely people.

February 24, 2026
Unprompted review
Three UK - 3Store Stafford logo

Reply from Three UK - 3Store Stafford

Hi there, we're thrilled to hear that our team made your day! 🎉 Thank you for the amazing review. -Neha

Rated 5 out of 5 stars

Always happy to help

Every time I come to store the staff are helpful, understand what I what, very polite and always extremely happy. Everybody within team are always lovely, happy to help and understand me and my needs. I always leave very, very happy. I am never made to feel uncomfortable.

February 23, 2026
Unprompted review
Three UK - 3Store Stafford logo

Reply from Three UK - 3Store Stafford

Some feedback makes us smile yours makes us proud. Knowing our team created a space where you feel comfortable, heard, and valued fills us with pride, Susan. Your satisfaction is our top priority, and we can’t wait to welcome you back with the same care that makes you part of our family. -Ashifa

Rated 5 out of 5 stars

Great customer service will always go…

Great customer service will always go to three as you get amazing customer service

February 20, 2026
Unprompted review
Three UK - 3Store Stafford logo

Reply from Three UK - 3Store Stafford

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

They were very helpful

They were very helpful. Helped us to find better deals and set up our e-sim. Happy with the upgrade for me n my wife with better deals.

February 14, 2026
Unprompted review
Three UK - 3Store Stafford logo

Reply from Three UK - 3Store Stafford

We love hearing how our team made upgrading effortless for you and your wife, with tailored deals and a smooth e‑SIM setup. Knowing you walked away with better value and a phone you’re excited about, Lokendra, is exactly the kind of win that inspires us every day. -Ashifa

Rated 5 out of 5 stars

What a wonderful team

Donna and the team in Stafford were extremely helpful. Although I wasn't on the network originally the service they offered was so good I decided to make the switch and am all the happier for it.

February 14, 2026
Unprompted review
Three UK - 3Store Stafford logo

Reply from Three UK - 3Store Stafford

Hi there.

Awesome stuff. Thanks for the 5 stars. -Pete

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