Fantastic help from Ryan in Stafford shop. Had problems with my data and Ryan sorted it out efficiently. Would absolutely recommend Three Shop in Stafford staff always so helpful. Thank you very much.... See more
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f you’d like to make it sound clearer, you could write: “I was at Three today and got some amazing deals. Ryan assisted me and provided excellent service.” Or: “I visited Three today and re... See more
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I came to store with storage problems on my phone. Michael was very professional & polite, and he helped resolve my storage plus other little tips n tricks to make my phone experience better. He also... See more
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Went into the 3 store in Stafford and was served by Alaistar. I needed to upgrade my phone and also get advice on broadband. Alaistar was courteous, professional and very knowledgeable, answering al... See more
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Company details
About Three UK - 3Store Stafford
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 41 Gaolgate Street, ST16 2NR, Stafford, Midlands, United Kingdom
- 01785213032
4.9
Excellent
84 reviews
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Pleasing Staff
Three Stafford have the most helpful staff, if I have a query or problem with my phone I can always contact them and they always help me out solving my problems, every member of the team are great.
February 2, 2026
Unprompted review
Reply from Three UK - 3Store Stafford
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
No more storage problems!
I came to store with storage problems on my phone. Michael was very professional & polite, and he helped resolve my storage plus other little tips n tricks to make my phone experience better. He also reduced my monthly payments whilst getting me more data!
January 28, 2026
Unprompted review
Reply from Three UK - 3Store Stafford
Hi there, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Hearing restored!
Each and every time I visit this shop in Stafford, the staff in store excell and are a credit to this company. Especially Michael who helped me set up my hearing aids with my Bluetooth on the phone.
January 27, 2026
Unprompted review
Reply from Three UK - 3Store Stafford
Thanks for your 5 ⭐ review, Christopher, and it's lovely to hear that you enjoyed great customer service from Michael during your time at the Stafford store. We're glad that you were well taken care of, and appreciate you taking the time to share this with us 🎊. -Michael
Switched to a new phone seamlessly.
Michael was so friendly and polite.
What an amazing knowledgeable gentlemen who really went above and beyond to ensure my new phone was all set up and everything had switched over., before I left the store ☺
Thank you so much.
January 19, 2026
Unprompted review
Reply from Three UK - 3Store Stafford
Woohoo! 🎉 Amazing, Wendy! It's wonderful to hear that Michael was super helpful to you. Moments like these brighten our day. We hope to see you soon! -Afaq
3 where perfect for everything and I…
3 where perfect for everything and I can't fault the service Olly was very helpful and happy to sort everything out for me
January 14, 2026
Unprompted review
Reply from Three UK - 3Store Stafford
Hi Matty! We absolutely love hearing this. We’re so glad Olly was able to provide you with such excellent support throughout. Hope you have a wonderful day! 😊 -Neha
Alistair is a pleasure to deal with
Alistair is a pleasure to deal with. He is a credit to the 3 store. Always smiling very helpful and nothing is to much for him.
December 27, 2025
Unprompted review
Reply from Three UK - 3Store Stafford
Hi.
Thanks! Your review is really appreciated. -Pete
Very efficient and helpful.
December 23, 2025
Unprompted review
Reply from Three UK - 3Store Stafford
Hi Nathan, thanks for the fantastic 5 ⭐ review 🎉 We’re happy you had such a positive experience. -Arvind
Great service from Michael at Three
I visited the 3 shop in stafford as my phone was running very slow I spoke to Michael who new the problem straight away and was sorting it out straight away Michael was very efficient very informative and very knowledgeable well done 3 very please with the service
December 15, 2025
Unprompted review
Reply from Three UK - 3Store Stafford
We're so glad to hear that Michael was able to get things sorted so quickly for you, Karen 😊 Thanks so much for this amazing 5⭐ review! -Jade
Great experience
Michael is so very professional and knowledgeable. Great choice of tablets and phones. Would highly reccomend this particular 3 store. So very helpful and friendly.
December 15, 2025
Unprompted review
Reply from Three UK - 3Store Stafford
We're glad to hear that you had such a good experience, Margaret. This is exactly what we aim for and appreciate you feeding this back to us 😊 -Manavata
Quality of service
Quality of service, knowledge of the person that attended to my questions and enquiry.
Very good customer service
December 1, 2025
Unprompted review
Reply from Three UK - 3Store Stafford
Brilliant, Christine. We appreciate your review :) -Scott
Fun and Friendly
As per usual when I visit the store I get excellent service. The manager and the team are lovely people, make you feel welcome and look after you well.
When I visit the store I am always greeted and dealt with very quickly and professionally and always leave with my issue solved.
Great customer service
December 1, 2025
Unprompted review
Reply from Three UK - 3Store Stafford
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Reply from Three UK - 3Store Stafford
Thanks for your feedback, Miroslav, and it's lovely to hear that you enjoyed great service. We appreciate you taking the time to share this with us. -Michael
Great customer service everyone in the…
Great customer service everyone in the store really looked after me and found me a great deal. So I’ve become a 3 customer leaving EE. They explained the next steps of having a new phone and how my number would be transferred over.
November 26, 2025
Unprompted review
Reply from Three UK - 3Store Stafford
Welcome to Three, Jane, we're thrilled that you've joined us :) Thank you for a great review of your efficient move to our company -Scott
Great customer service
Great customer service. Really listened to my needs and came up with offers that I wanted and better ones that I wasn't really considering but ended up being better. Really friendly staff. Would recommend. Thanks especially to Maria and Oli for there help.
November 26, 2025
Unprompted review
Reply from Three UK - 3Store Stafford
That's awesome, HB. We're elated that Maria and Oli proved to be good listeners and they attended to your questions with a good attitude :) Thank you for a kind review -Scott
Good servic3
November 15, 2025
Unprompted review
Reply from Three UK - 3Store Stafford
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Reply from Three UK - 3Store Stafford
Woo, that's so nice to hear, Glyn. Thank you! -Scott
Phone Network Glitch
Came in my phone had been bugging for a good few months and one of the employees fixed it in the matter of 2 minutes and it has been a problem since march 2025
November 5, 2025
Unprompted review
Reply from Three UK - 3Store Stafford
That must have been a great relief, Lewis. We're glad it's all sorted now and you won't have that bothering you any more :) -Scott
Maria was brilliant and set me all up…
Maria was brilliant and set me all up thank you so much
November 3, 2025
Unprompted review
Reply from Three UK - 3Store Stafford
Thanks for this amazing 5⭐ review, Chris. We really do appreciate you taking the time to send this over! Well done Maria 🎉 -Jade
Great service
Great service, very helpful. Took time to find me the best deal. Talked me through everything. I came away as a 'happy bunny'!
October 13, 2025
Unprompted review
Reply from Three UK - 3Store Stafford
Amazing stuff, CN -Maxine
Very helpful when looking to change my…
Very helpful when looking to change my phone provider, quick change over to their service
October 6, 2025
Unprompted review
Reply from Three UK - 3Store Stafford
Thanks for the 5* review! We’re always working on ways to make the app better, so we appreciate your feedback. -John
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