Three UK - 3Store Stratford Reviews 

541
TrustScore 5 out of 5

4.9

Unit SU40, Lower Ground Floor, Stratford Westfield, Montfichet Road, E20 1EJ Stratford Westfield, London, GB


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Rated 5 out of 5 stars

Vinny he is clear and makes you understand everything ask for approval every time hes going to change something,doesn't make you nervous and I felt really comfortable with him I couldn't asked for an... See more

Company replied

Rated 5 out of 5 stars

We visited Three Sim Centre in Stratford and had a great experience. Moss is very friendly, professional, and patient. He explained everything clearly and helped us choose the best option without any... See more

Company replied

Rated 5 out of 5 stars

I had a fantastic experience with Saleem at the store today’s . He was incredibly knowledgeable, patient, and took the time to explain everything clearly, making sure I fully understood all the inform... See more

Company replied

Rated 5 out of 5 stars

I would like to give a huge thank you to Sania and Saleem for the incredible support they have provided to my family during a very complicated and stressful time. They were incredibly patient, ki... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Stratford

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit SU40, Lower Ground Floor, Stratford Westfield, Montfichet Road, E20 1EJ, Stratford Westfield, London, United Kingdom

  • 02085550132

4.9

Excellent

TrustScore 5 out of 5

541 reviews

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4.9

All reviews

(541)

32,045 reviews in the last 12 months

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Rated 5 out of 5 stars

I got fantastic service from Vinny

I got fantastic service from Vinny. He renewed my out of date contracts and set me up with a new phone and made sure all my apps were up and running. Thanks Vinny👍

April 29, 2026
Unprompted review
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Reply from Three UK - 3Store Stratford

Robert, your feedback means a lot. Vinny’s effort in renewing your contracts, setting up your new phone, and making sure everything was running smoothly shows the dedication we strive for. We’ll ensure he knows how much you appreciated his support. -Manavata

Rated 5 out of 5 stars

I was well come and attended by Esha

I was well come and attended by Esha, I was quiet impressed with the service she rather.

April 28, 2026
Unprompted review
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Reply from Three UK - 3Store Stratford

Thank you for sharing this brilliant feedback! It's wonderful to hear how smoothly everything went and that Esha provided such excellent support throughout the process. -Afaq

Rated 5 out of 5 stars

my name is Brenda

my name is Brenda. I have just come into your shop in Stratford and your advisor and his name is Vinny has been so helpful to me. I am 86 years old and I possess an iPhone which I don’t fully understand and he has been with me for one hour and a half and I’ll just can’t praise him enough. I’m gonna carry on and carry on but that is it you’re lucky to have him
Thank you

April 27, 2026
Unprompted review
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Reply from Three UK - 3Store Stratford

Thank you so much for your lovely feedback, Brenda. We’re delighted to hear how supportive Vinny at our Stratford branch was during your visit. 😊 -Veronica

Rated 5 out of 5 stars

Samella was outstanding customer…

Samella was outstanding customer serviceand really helpful. will come again here, really liked the service great experience 👍

April 25, 2026
Unprompted review
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Reply from Three UK - 3Store Stratford

Shifas, it is wonderful to hear how Samella made your visit so enjoyable. Her helpful attitude and excellent customer service created a truly positive experience, and it is great that you look forward to coming back again. -Manavata

Rated 5 out of 5 stars

Tsion was very informative and helpful…

Tsion was very informative and helpful and helped me with my queries.so happy with the service I got.

April 23, 2026
Unprompted review
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Reply from Three UK - 3Store Stratford

Wow, we absolutely love hearing this, Elsi! Kudos to Tsion for making your experience truly remarkable. Thank you for the wonderful feedback. -Ashifa

Rated 5 out of 5 stars

Great experience at Stratford

Great experience in getting a business WiFi , dealt with very friendly and knowledgeable staff, I want to mention their names, Esha and Nandita, thank you very much!

April 21, 2026
Unprompted review
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Reply from Three UK - 3Store Stratford

Hey there, thank you for sharing this amazing 5⭐ review! We’re thrilled Esha and Nandita gave you such a fantastic experience. -Veronica

Rated 5 out of 5 stars

Adnan has given an excellent service…

Adnan has given an excellent service and very patience and helpful.

April 20, 2026
Unprompted review
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Reply from Three UK - 3Store Stratford

Hey Akhila, it’s great to hear that Adnan made the process quick and easy for you. Thank you for the awesome 5⭐ review! -Neha

Rated 5 out of 5 stars

The best customer service…

The best customer service representative Malakye at Stratford westfield, extremely welcoming, proficient and friendly staff member. The staff member is an asset to the 3 store!

April 20, 2026
Unprompted review
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Reply from Three UK - 3Store Stratford

Love hearing this ✨ Lubna, Malakye’s bright approach, steady expertise, and personable touch at the Stratford Westfield store clearly made your experience shine 😊 -Arvind

Rated 5 out of 5 stars

I had a great experience with Nandita…

I had a great experience with Nandita she helped me so much with the whole process of getting a new phone and update my account. She is very friendly and accommodating. Thank you Nandita!

April 19, 2026
Unprompted review
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Reply from Three UK - 3Store Stratford

Such a lovely message, Rica. Nandita’s calm guidance and supportive approach clearly made the whole process feel simple and reassuring for you. Her friendly nature truly shines through moments like this. -Manavata

Rated 5 out of 5 stars

Nandita was very helpful with my wife’s…

Nandita was very helpful with my wife’s query. She helped my wife get an new phone and sim.

April 19, 2026
Unprompted review
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Reply from Three UK - 3Store Stratford

This is wonderful feedback. Nandita’s warm manner and consistent guidance clearly brought comfort and ease to your wife’s visit. Her dedication makes a real difference. -Manavata

Rated 5 out of 5 stars

Nandita shes a very good person and she…

Nandita shes a very good person and she take care very good for us

April 18, 2026
Unprompted review
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Reply from Three UK - 3Store Stratford

Melani, this is adorable! Nandita really came through with the kindness and care 🤗 She looked after you so well, absolute star energy. -Ayesha

Rated 5 out of 5 stars

NANDITA WAS VERY HELPFUL

NANDITA WAS VERY HELPFUL! GREAT EXPERIENCE! THANK YOU!

April 18, 2026
Unprompted review
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Reply from Three UK - 3Store Stratford

Thanks for sharing, Lea! 🎉 Nandita clearly worked some magic, and hearing that you gave us a perfect 5/5 truly makes our day. 🥰 -Kashish

Rated 5 out of 5 stars

Nandita is very helpful and make my…

Nandita is very helpful and make my time easy thank you very much

April 18, 2026
Unprompted review
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Reply from Three UK - 3Store Stratford

Thank you, Hahom! We’re delighted Nandita’s thoughtful support made things easier for you. -Suhaas

Rated 5 out of 5 stars

Nandita was very helpful

Nandita was very helpful! 👍

April 18, 2026
Unprompted review
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Reply from Three UK - 3Store Stratford

Thanks, Veronica! Love that Nandita made your experience so smooth and helpful. Really appreciate you sharing this 👍 -Ayesha

Rated 5 out of 5 stars

Great service from Subrata!

April 18, 2026
Unprompted review
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Reply from Three UK - 3Store Stratford

Hi Sharon. We’re thrilled to know Subrata turned your visit into such a positive and enjoyable experience. Moments like these brighten our day. ☺️ -Prabhjeet

Rated 5 out of 5 stars

Simona Was amazing

Simona Was amazing, friendly knowledge and very help. She put me at ease through the whole process

April 14, 2026
Unprompted review
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Reply from Three UK - 3Store Stratford

What a sweet 5 star rating, Jo! Simona is truly exceptional. Thank you for sharing this, it means so much to us! 😊 -Kashish

Rated 5 out of 5 stars

Very good Advisor Saleem really helped…

Very good Advisor Saleem really helped me find the Best solution for my needs just came for a Phone but got a tablet aswell Reilly happy

April 14, 2026
Unprompted review
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Reply from Three UK - 3Store Stratford

Hey Toader, what a fantastic experience! With Saleem’s thoughtful guidance, a simple visit turned into something truly special. We’re delighted you left feeling confident with both your new phone and tablet, and we’re thrilled to have you as part of our family. -Ashifa

Rated 5 out of 5 stars

Great experience with Three

Great experience with Three — reliable coverage, fast data.

April 12, 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

We love hearing this, Sumaiya. Delivering brilliant service and joyful moments is what drives us every day. Thank you for sharing your experience! -Ashifa

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