Three UK - 3Store Stratford Reviews 

541
TrustScore 5 out of 5

4.9

Unit SU40, Lower Ground Floor, Stratford Westfield, Montfichet Road, E20 1EJ Stratford Westfield, London, GB


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Rated 5 out of 5 stars

Vinny he is clear and makes you understand everything ask for approval every time hes going to change something,doesn't make you nervous and I felt really comfortable with him I couldn't asked for an... See more

Company replied

Rated 5 out of 5 stars

We visited Three Sim Centre in Stratford and had a great experience. Moss is very friendly, professional, and patient. He explained everything clearly and helped us choose the best option without any... See more

Company replied

Rated 5 out of 5 stars

I had a fantastic experience with Saleem at the store today’s . He was incredibly knowledgeable, patient, and took the time to explain everything clearly, making sure I fully understood all the inform... See more

Company replied

Rated 5 out of 5 stars

I would like to give a huge thank you to Sania and Saleem for the incredible support they have provided to my family during a very complicated and stressful time. They were incredibly patient, ki... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Stratford

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit SU40, Lower Ground Floor, Stratford Westfield, Montfichet Road, E20 1EJ, Stratford Westfield, London, United Kingdom

  • 02085550132

4.9

Excellent

TrustScore 5 out of 5

541 reviews

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4.9

All reviews

(541)

32,045 reviews in the last 12 months

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Rated 5 out of 5 stars

Three Experience

Haram was really helpful plus she was being really patient and nice I’ll definitely go back to her if I ever need help again

May 10, 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hi Francesco, we appreciate your feedback! It’s great to hear Haram made things easy and took the time to assist you. -Suhaas

Rated 5 out of 5 stars

Simona was very helpful today with…

Simona was very helpful today with renewing my contract and sorting out some issues i was having!

May 9, 2026
Unprompted review
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Reply from Three UK - 3Store Stratford

Hi Romica, thank you so much for the 5 ⭐! We’re pleased to hear Simona was able to guide you through the renewal and get everything resolved for you. -Ayesha

Rated 5 out of 5 stars

Khalid has been amazing

Khalid has been amazing. His a genuine and happy guy that made this experience very easy especially being out of contact for so long. Would definitely recommend him to family and friends!!! Three - you need to praise this guy and give him something for his work cos what he did for us was beyond our expectations.

May 9, 2026
Unprompted review
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Reply from Three UK - 3Store Stratford

Hi Tas, thank you for sharing your experience! We’re delighted Khalid made everything smooth and welcoming after your time away. Your recommendation means a lot. -Suhaas

Rated 5 out of 5 stars

Rutvik did sim replacement thank…


Rutvik did sim replacement thank you.amazing customer services

May 9, 2026
Unprompted review
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Reply from Three UK - 3Store Stratford

Hi Gabriel, we’re glad Rutvik could help with your SIM replacement. Thank you for the shout-out regarding our customer service! -Kishan

Rated 5 out of 5 stars

The guy oscar was genuinely honest and…

The guy oscar was genuinely honest and politely handle all our queries and gave us the the best options that we could ask for in our budget. Thumbs up to the great customer service.

May 8, 2026
Unprompted review
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Reply from Three UK - 3Store Stratford

Thank you for taking the time to leave this lovely feedback! Oscar will be thrilled to know his support made a difference 😊. -Veronica

Rated 5 out of 5 stars

It was a great experience

It was a great experience, usually I have visited Three store before with my friends and family and haven’t found someone this polite and helpful. But the reason I am joining Three is just because of the customer service I have got from Malakye, he was definitely way too helpful and showed the willingness in sorting things out by going beyond.

May 8, 2026
Unprompted review
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Reply from Three UK - 3Store Stratford

Thank you for sharing this, Karan. It is great to hear how well Malakye supported you. His patience and genuine effort clearly made a strong impression, and we are glad he helped make your visit such a positive one. -Manavata

Rated 5 out of 5 stars

Rutvik

Rutvik
I had a very pleasant experience with Rutvik at Three Network. He attended to me extremely well with patience, professionalism, and genuine care. He is a very good listener and was always willing to go the extra mile to help and ensure my issues were resolved satisfactorily.
His excellent customer service, calm attitude, and dedication truly stood out. Three Network is fortunate to have such a committed and supportive staff member. Thank you, Rutvik, for your outstanding assistance.

May 8, 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Thank you so much for sharing this, Tunde. It’s wonderful to hear how much Rutvik’s patience, professionalism and genuine care meant to you. Your comments really highlight the effort he puts into making every customer feel supported. -Manavata

Rated 5 out of 5 stars

Kai gave me amazing service

Kai gave me amazing service

May 7, 2026
Unprompted review
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Reply from Three UK - 3Store Stratford

Hey Ashraf, we love it! Kai will be overjoyed knowing the support made your visit unforgettable and brought in a brilliant 5 ⭐. -Ashifa

Rated 5 out of 5 stars

Nice customer service

Nice customer service
Oscar was so nice..he helped a lot

May 6, 2026
Unprompted review
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Reply from Three UK - 3Store Stratford

Thank you, Shaim! It’s great to know you had a good experience and that Oscar supported you so well. -Ayesha

Rated 5 out of 5 stars

Im very thankful for the service and…

Im very thankful for the service and effort that TSION give to us and me and husband are very pleased.

May 6, 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Thank you, Lydia! We’re so glad Tsion provided such helpful service. Wonderful to hear you and your husband left happy. ☺️ -Ayesha

Rated 5 out of 5 stars

Very helpful good customers care

Very helpful good customers care
Tsion sttrafford store

May 6, 2026
Unprompted review
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Reply from Three UK - 3Store Stratford

Hey there, that’s brilliant! our staff really made your day, and we couldn’t be happier. Thank you for this amazing 5⭐ review! -Ayesha

Rated 5 out of 5 stars

Above and beyond ♥️

I am someone who never bought anything on contract, so I was very unsure how to start from zero thanks to the lady ESHA who helped me in this and made my journey absolutely amazing . I bought 17 pro Max on the contract first time and I am really happy with the whole experience 

May 5, 2026
Unprompted review
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Reply from Three UK - 3Store Stratford

Esha made your first contract purchase effortless and exciting! From guiding every step to boosting your confidence, she turned the unknown into pure joy. Enjoy every swipe on your new 17 Pro Max, Kendle! -Ashifa

Rated 5 out of 5 stars

Good support from the team

Good support from the team

May 5, 2026
Unprompted review
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Reply from Three UK - 3Store Stratford

Wow, thank you, Swapnil, for the incredible feedback! We’re over the moon that our staff could make everything feel effortless for you. 🌟 -Veronica

Rated 5 out of 5 stars

Good customer service

Good customer service by Isha

May 5, 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Thanks a lot, Miraj! We’re thrilled Isha made your visit a positive and helpful experience. Hope you have an amazing day 😊 -Ayesha

Rated 5 out of 5 stars

Very good service

Hi, I came into the store yesterday and just wanted to say how impressed I was with the service I received. Maksym, who helped me, was exceptionally knowledgeable, patient, and genuinely helpful in guiding me through the new contract and phone options. It made the whole process feel effortless, which is quite rare. Please do pass on my thanks! I really appreciated the experience.

May 4, 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Edina, your kind words truly stand out. It’s wonderful to hear how smoothly everything went and how well Maksym supported you throughout your visit. His patience, knowledge, and genuine care clearly made a real difference, and we’ll make sure your thanks reach him. We’re delighted you had such a great experience. -Manavata

Rated 5 out of 5 stars

Top knotch service by Khai

I was served by khai and who has helped me to do additional phone contract plus Apple Watch and sim. Really helpful and great service

May 4, 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hi Tamil, thanks so much for your review! We’re delighted Khai was able to help you quickly and clearly. Really appreciate you taking the time to share your experience. -Ayesha

Rated 5 out of 5 stars

Khai

Khai
I am so glad and thankful for Khai's help sorting not only one issue regarding my phone He is polite, and so pleasant to deal with.

May 2, 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

We love fast fixes and happy endings, Elizabeth. We’re so glad Khai got everything back on track. Thanks for sharing your experience! -Ashifa

Rated 5 out of 5 stars

I came to cancel my contract and saw…

I came to cancel my contract and saw khai but he explained to me why i was getting charged extra and because of his service and good offer i take one new sim for my wife

May 1, 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Big thanks for the 5 ⭐ review, Tamer! We’re glad Khai could clear things up and help you find the perfect deal for your wife. -Maryalex

Rated 5 out of 5 stars

The service was really good from Mr…

The service was really good from Mr Oscar..
Helped and explained very well. Thank you ❤️

May 1, 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hi Santhra, we’re pleased Oscar made everything easy to understand and ensured you felt supported. Thanks for the fantastic 5⭐ review. -Maryalex

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