Vinny he is clear and makes you understand everything ask for approval every time hes going to change something,doesn't make you nervous and I felt really comfortable with him I couldn't asked for an... See more
Company replied
Unit SU40, Lower Ground Floor, Stratford Westfield, Montfichet Road, E20 1EJ Stratford Westfield, London, GB
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Vinny he is clear and makes you understand everything ask for approval every time hes going to change something,doesn't make you nervous and I felt really comfortable with him I couldn't asked for an... See more
Company replied
We visited Three Sim Centre in Stratford and had a great experience. Moss is very friendly, professional, and patient. He explained everything clearly and helped us choose the best option without any... See more
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I had a fantastic experience with Saleem at the store today’s . He was incredibly knowledgeable, patient, and took the time to explain everything clearly, making sure I fully understood all the inform... See more
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I would like to give a huge thank you to Sania and Saleem for the incredible support they have provided to my family during a very complicated and stressful time. They were incredibly patient, ki... See more
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Written by the company
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Written by the company

Unit SU40, Lower Ground Floor, Stratford Westfield, Montfichet Road, E20 1EJ, Stratford Westfield, London, United Kingdom
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Haram was really helpful plus she was being really patient and nice I’ll definitely go back to her if I ever need help again

Reply from Three UK - 3Store Stratford
Simona was very helpful today with renewing my contract and sorting out some issues i was having!

Reply from Three UK - 3Store Stratford
Khalid has been amazing. His a genuine and happy guy that made this experience very easy especially being out of contact for so long. Would definitely recommend him to family and friends!!! Three - you need to praise this guy and give him something for his work cos what he did for us was beyond our expectations.

Reply from Three UK - 3Store Stratford
Simala sorry if I don’t spell it properly but she was so helpful and nice thank you

Reply from Three UK - 3Store Stratford
Rutvik did sim replacement thank you.amazing customer services

Reply from Three UK - 3Store Stratford
The guy oscar was genuinely honest and politely handle all our queries and gave us the the best options that we could ask for in our budget. Thumbs up to the great customer service.

Reply from Three UK - 3Store Stratford
It was a great experience, usually I have visited Three store before with my friends and family and haven’t found someone this polite and helpful. But the reason I am joining Three is just because of the customer service I have got from Malakye, he was definitely way too helpful and showed the willingness in sorting things out by going beyond.

Reply from Three UK - 3Store Stratford
Rutvik
I had a very pleasant experience with Rutvik at Three Network. He attended to me extremely well with patience, professionalism, and genuine care. He is a very good listener and was always willing to go the extra mile to help and ensure my issues were resolved satisfactorily.
His excellent customer service, calm attitude, and dedication truly stood out. Three Network is fortunate to have such a committed and supportive staff member. Thank you, Rutvik, for your outstanding assistance.

Reply from Three UK - 3Store Stratford

Reply from Three UK - 3Store Stratford
Nice customer service
Oscar was so nice..he helped a lot

Reply from Three UK - 3Store Stratford
Im very thankful for the service and effort that TSION give to us and me and husband are very pleased.

Reply from Three UK - 3Store Stratford
Very helpful good customers care
Tsion sttrafford store

Reply from Three UK - 3Store Stratford
I am someone who never bought anything on contract, so I was very unsure how to start from zero thanks to the lady ESHA who helped me in this and made my journey absolutely amazing . I bought 17 pro Max on the contract first time and I am really happy with the whole experience 


Reply from Three UK - 3Store Stratford

Reply from Three UK - 3Store Stratford

Reply from Three UK - 3Store Stratford
Hi, I came into the store yesterday and just wanted to say how impressed I was with the service I received. Maksym, who helped me, was exceptionally knowledgeable, patient, and genuinely helpful in guiding me through the new contract and phone options. It made the whole process feel effortless, which is quite rare. Please do pass on my thanks! I really appreciated the experience.

Reply from Three UK - 3Store Stratford
I was served by khai and who has helped me to do additional phone contract plus Apple Watch and sim. Really helpful and great service

Reply from Three UK - 3Store Stratford
Khai
I am so glad and thankful for Khai's help sorting not only one issue regarding my phone He is polite, and so pleasant to deal with.

Reply from Three UK - 3Store Stratford
I came to cancel my contract and saw khai but he explained to me why i was getting charged extra and because of his service and good offer i take one new sim for my wife

Reply from Three UK - 3Store Stratford
The service was really good from Mr Oscar..
Helped and explained very well. Thank you ❤️

Reply from Three UK - 3Store Stratford
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