Vinny he is clear and makes you understand everything ask for approval every time hes going to change something,doesn't make you nervous and I felt really comfortable with him I couldn't asked for an... See more
Company replied
Location
Switch locationUnit SU40, Lower Ground Floor, Stratford Westfield, Montfichet Road, E20 1EJ Stratford Westfield, London, GB
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See what reviewers are saying
We visited Three Sim Centre in Stratford and had a great experience. Moss is very friendly, professional, and patient. He explained everything clearly and helped us choose the best option without any... See more
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I had a fantastic experience with Saleem at the store today’s . He was incredibly knowledgeable, patient, and took the time to explain everything clearly, making sure I fully understood all the inform... See more
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I would like to give a huge thank you to Sania and Saleem for the incredible support they have provided to my family during a very complicated and stressful time. They were incredibly patient, ki... See more
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Company details
About Three UK - 3Store Stratford
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit SU40, Lower Ground Floor, Stratford Westfield, Montfichet Road, E20 1EJ, Stratford Westfield, London, United Kingdom
- 02085550132
4.9
Excellent
541 reviews
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Samiha was really helpful with my…
Samiha was really helpful with my broadband.
June 3, 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Hey Clovis! Thank you so much for ⭐⭐⭐⭐⭐ review about Samiha! Hope you have a wonderful day 🙂 — VodafoneThree Social Media Team
Reply from Three UK - 3Store Stratford
Thank you for your wonderful feedback, Abdul! We’re so glad Kai provided such outstanding support. 🌟 - VodafoneThree Social Media Team
Kai has been helpful and got me a good…
Kai has been helpful and got me a good deal on my contract
June 1, 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Thank you for your wonderful feedback, Aguka! We’re so glad Kai provided such outstanding support. 🌟 -Veronica
It is a great customer experience
It is a great customer experience. Mr Maksym is very humble and makes our experience with three great
May 31, 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Hi Harpreet,
That’s wonderful to hear ⭐ Maksym will be so pleased to know he helped make your experience such a great one. -Ayesha
Samella has been excellent she took her…
Samella has been excellent she took her time to help me get a new contract, and move my number
May 30, 2026
Unprompted review
Reply from Three UK - 3Store Stratford
That’s wonderful, Anna 😊 We’re pleased Samella shared her prompt expertise to handle your contract and number move flawlessly. Enjoy every moment with your new plan ✨ -Arvind
Samella was so helpful and kind and the…
Samella was so helpful and kind and the best person I could have hoped for with changing my plan and cancelling my contracting and starting a new one. She went the extra step to create perfect new landscape for my new contract. Excellent. 👌
May 29, 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Hi Erin, thank you for sharing your experience. We’re pleased to know Samella provided such professional and thoughtful assistance while helping you update your plan. Your feedback means a lot to us. -Ayesha
Moss & Haram from 3 Stratford branch…
Moss & Haram from 3 Stratford branch has been amazing! Excellent customer service 👍👍
They got the best sim deal for me. Thanks lots!
May 28, 2026
Unprompted review
Reply from Three UK - 3Store Stratford
You’ve just made our day ✨ Huge shoutout to Moss and Haram for making your visit memorable and ensuring you received exceptional service. Wishing you a fantastic day! 🎉 -Neha
Reply from Three UK - 3Store Stratford
Hi Klara, thanks for sharing this — wonderful to hear Eisha made your experience so positive and gave you the support you needed. Really glad everything went smoothly for you. -Shivam
Upgrade Request
Seriously
From Last 7 months I’m using an 2 Sim Contracts for my new E-Commerce Business and after my eligible time period i try to upgrade and I don’t know why they didn’t accept my upgrade request.
If any customer has trusted you and using your services from last 7 months then what’s wrong.
I have never my any bill.
Name- PATHIKKUMAR PATEL
Order no-685967942A
April 20, 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Hi Pathikkumar, we understand how frustrating this is, especially after using two SIM contracts for seven months. A credit check can be declined for various reasons, as it’s based on overall credit history and scoring held by the credit bureaus. It’s worth checking your credit report to make sure everything is accurate.
If a credit check is declined, you can try again after 90 days.
If you’d like us to review your account and talk through your options, our team is here to help via webchat: https://bit.ly/3C43TKN (Mon–Fri 8am–10pm, Sat–Sun 9am–8pm) or by calling 333 from a Three phone / 0333 338 1001 from any other line (Mon–Fri 8am–8pm, Sat–Sun 9am–6pm). -Ayesha
Great service from Subrata
May 26, 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Hi Syeda, thank you for taking the time to share your experience. It’s great to know that Subrata gave you the support you needed. 😊 -Neha
Tsion was very polite and patient and…
Tsion was very polite and patient and helped me with my request snd im really grategul i met with her today. Very happy thank you so much.
May 26, 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Hey Sophie! It’s wonderful to hear that Tsion was so helpful and made sure everything was perfect for you. Thank you for sharing this! ☺️ -Neha
Customer adviser Haram helped and…
Customer adviser Haram helped and supported me with transferring the data to my new phone with lots of patience., kindness and affection.
I am extremely grateful for her support.
May 26, 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Hey there, that’s marvellous! A big shoutout to Haram for providing such amazing support. Thank you for taking the time to leave us a review! 😊 -Neha
Reply from Three UK - 3Store Stratford
Hi Daniquea, it’s a pleasure to hear that Joel provided such a seamless experience and ensured everything was sorted effortlessly for you. -Neha
Khalid provided great customer service…
Khalid provided great customer service at the stratford store. Thanks!
May 18, 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Hey Scott! It feels incredible to know Khalid at our store made everything seamless and ensured a smooth experience. Thank you for choosing us and for sharing your feedback. 😊 -Neha
Oscar was wonderful and gave us a very…
Oscar was wonderful and gave us a very thorough services. He helped me setting up my device from scratch
May 17, 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Wonderful feedback, Abel. Oscar will be so pleased to know his guidance and thorough support helped you get your device fully set up. Thank you for leaving such kind words. -Manavata
Sania was very helpful and I really…
Sania was very helpful and I really appreciate her support today at the Stratford Westfield Mall !
Thank you!
May 17, 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Love hearing this, Heliana 💫 We’re delighted Sania provided such stellar guidance and made everything come together beautifully at Stratford Westfield. Wishing you plenty of bright moments ahead ❤️ -Arvind
Kai assisted me and my wife today at the Stratford three store
Kai assisted me and my wife today at the Stratford three store and he was outstanding. He is knowledgable and we able to identify the problem and resolve it within minutes. The phone offers another level of safety and security for my family as we use tracking services to maintain same. Please contact his manager t to say thank you on our behalf as humans like this are hard to find. If you have any rewards program do ensure that you consider awarding him with same.
May 16, 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Such uplifting feedback to receive 🌟 John, We’re delighted that Kai at the Stratford store stepped up with sharp expertise to resolve the issue so swiftly and bring added confidence for your family. Your recognition speaks volumes and is truly appreciated ❤️ -Arvind
Reply from Three UK - 3Store Stratford
Hi Andrew, it’s great to hear Oscar took the time to explain everything clearly and made things easy to understand. We’re glad you had a positive experience with us. -Shivam
Excellent service by Malakye!
May 15, 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Hi Wasim, lovely to know Malakye made such a positive impact and delivered a standout experience. -Kishan
Amazing experience at the stratford…
Amazing experience at the stratford store. Thank you Sania
May 14, 2026
Unprompted review
Reply from Three UK - 3Store Stratford
We're so glad to hear Sania worked her magic, Noman :) Thanks for this great ⭐⭐⭐⭐⭐ review! We're always happy to help. -Kashish
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