Three UK - 3Store Stratford Reviews 

541
TrustScore 5 out of 5

4.9

Unit SU40, Lower Ground Floor, Stratford Westfield, Montfichet Road, E20 1EJ Stratford Westfield, London, GB


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Rated 5 out of 5 stars

Vinny he is clear and makes you understand everything ask for approval every time hes going to change something,doesn't make you nervous and I felt really comfortable with him I couldn't asked for an... See more

Company replied

Rated 5 out of 5 stars

We visited Three Sim Centre in Stratford and had a great experience. Moss is very friendly, professional, and patient. He explained everything clearly and helped us choose the best option without any... See more

Company replied

Rated 5 out of 5 stars

I had a fantastic experience with Saleem at the store today’s . He was incredibly knowledgeable, patient, and took the time to explain everything clearly, making sure I fully understood all the inform... See more

Company replied

Rated 5 out of 5 stars

I would like to give a huge thank you to Sania and Saleem for the incredible support they have provided to my family during a very complicated and stressful time. They were incredibly patient, ki... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Stratford

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit SU40, Lower Ground Floor, Stratford Westfield, Montfichet Road, E20 1EJ, Stratford Westfield, London, United Kingdom

  • 02085550132

4.9

Excellent

TrustScore 5 out of 5

541 reviews

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4.9

All reviews

(541)

31,982 reviews in the last 12 months

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Rated 5 out of 5 stars

Moss and haram were very helpful and we…

Moss and haram were very helpful and we appreciated the service.

June 8, 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Boom 💥 Mohammad, we're glad that Moss and Haram shared such supportive care and value your appreciation ✨ -Arvind

Rated 5 out of 5 stars

Saleeem was very charismatic and good…

Saleeem was very charismatic and good energy and welcoming and very patient he helped us in a fantastic way and we are very happy with the service and we highly reccomend him.

June 8, 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hi Sirad, we are so glad that Saleem looked after you so well during your visit. It is wonderful to know his charismatic service and positive attitude made you so happy, and we really appreciate you sharing such kind words about him. -Shivam

Rated 5 out of 5 stars

Great service provided by vinny he was…

Great service provided by vinny he was able to fix my phone issue

June 8, 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hi Rose, thank you for sharing your experience. We are glad to hear that Vinny looked after you so well and sorted out your phone issue so smoothly. -Kishan

Rated 5 out of 5 stars

Moss thank you

Moss thank you, we had a great experiece.

June 6, 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hi Shahriar, thank you for sharing your feedback, we are glad that Moss looked after you so well and provided such an outstanding experience! Your appreciation means a lot to us. -Shivam

Rated 5 out of 5 stars

Tsion

Tsion , her smile makes me happy while we talking with her she explained me very clearly . I’m happy with three store in Startford because of her 😊. She have a lot of patience . Happy. To see her in three store.

June 6, 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Such a joy to read this 💫 Shalu. Great to know Tsion delivered clear, patient support at our Stratford store, creating a moment that left you smiling and confident ✨ -Arvind

Rated 5 out of 5 stars

Tsion She have a lot of patience to…

Tsion She have a lot of patience to deal with customers and her smile. While she talking making customers happy . We are happy with. three store in Stratford . Because for her.😊

June 6, 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hi Anjali, thank you for sharing your feedback, we are glad that Tsion at our Stratford branch looked after you so well and left such a positive impression with her welcoming attitude! -Shivam

Rated 5 out of 5 stars

Erika has helped me and my friend with…

Erika has helped me and my friend with a new phone and bill payment. great service. thank you

June 6, 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Thank you for sharing your experience, Emily. We’re delighted Erika supported you both with everything you needed. 🙌 -Veronica

Rated 5 out of 5 stars

I met with kai and he helped me save…

I met with kai and he helped me save money on broadband and 3 sim contract. Very happy with the service provided by kai

June 6, 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hi Muhammad, thank you for sharing your feedback, we are glad that Kai took great care of you and managed to secure a brilliant deal to reduce your monthly costs! Your appreciation means a lot to us. -Shivam

Rated 5 out of 5 stars

Very good,Moss was very supportive…

Very good,Moss was very supportive helping with the data plans and talking to us younger children whilst my mum was focused with the data.Saleem was also very supportive whilst helping and considerate

June 6, 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hi Lauryn, thank you for sharing your feedback, we are glad that Moss and Saleem looked after your family so well by making sure everyone felt included while setting up the new data plans! Your appreciation means a lot to us. -Shivam

Rated 5 out of 5 stars

Samella and moss was very helpful' am…

Samella and moss was very helpful' am very grateful and appreciative thanks very much

June 6, 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hi there 🎯 Fantastic to know Samella and Moss provided such stellar guidance to keep you completely sorted. Sending you good vibes for what’s next 💫 -Arvind

Rated 5 out of 5 stars

I visited the 3 Network store to buy a…

I visited the 3 Network store to buy a SIM card, and I was very pleased with the service I received from Farjana. She was friendly, polite, and professional throughout the process. She explained everything clearly and made the experience smooth and easy. I'm very happy with her excellent customer service and would highly recommend her. Thank you, Farjana, for your help!

June 5, 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hey Mohammed, it’s good to know Farjana made everything clear and easy to follow, helping you get things sorted without any hassle. -Suhaas

Rated 5 out of 5 stars

I had a great experience at 3 Network

I had a great experience at 3 Network. The lady farjana
who assisted me was very polite, professional, and knowledgeable. She helped me a lot and made everything easy to understand. Her excellent customer service and experience were greatly appreciated. Thank you for the outstanding support!

June 5, 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hi, Rahat. We’re so pleased to hear how well Farjana supported you during your visit. It’s wonderful that her clear guidance, warm approach, and strong product knowledge made everything straightforward for you. 🥰 -Prabhjeet

Rated 5 out of 5 stars

Moss & Saleem

Moss & Saleem
Were incredible, amazing service

June 4, 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hey Zakaria! 🎉 Awesome to hear! Huge shoutout to Moss and Saleem for making your experience excellent. Thank you for this amazing 5 ⭐ review. -Prabhjeet

Rated 5 out of 5 stars

Erica was great help

Erica was great help, top of the range. Employee of the monty

June 4, 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hey Dylan! We love hearing this. Erica brings a touch of magic that turns simple moments into something you’ll remember. 🥳 -Prabhjeet

Rated 5 out of 5 stars

Moss

Moss , good skills of communication, friendly nature,I appreciate his help.

June 4, 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Thanks so much for sharing this, Shakeel. We’re really glad to hear that Moss made your experience such a positive one. His clear communication and warm approach truly stand out, and it’s great to know his support made a difference for you. 😊 -Prabhjeet

Rated 5 out of 5 stars

Moss was amazing and incredible an…

Moss was amazing and incredible an asset for the company.
Thank you moss!

June 4, 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Your words are a real highlight ✨ Isaac, we’re overjoyed that Moss brought such a stellar and top-tier presence to your day. -Arvind

Rated 5 out of 5 stars

Rutvik and Erica best guys

Rutvik and Erica best guys
. Thank you

June 4, 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hi there, great to know Rutvik and Erica made such a positive impact and created an experience that left you feeling pleased. -Kishan

Rated 5 out of 5 stars

I was a ee customer but I came to check…

I was a ee customer but I came to check offers and met Kai and he went through the deals in detail and showed I was saving over 30/40 pounds by switching. I recommend Kai if anyone looking for good service and deal

June 4, 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Thank you for your beautiful review, Revanth! 🌟 We’re so pleased that Kai has made your experience so positive. Thanks for taking the time to share the joy! 😊 -Neha

Rated 5 out of 5 stars

11/10 customer service

Oscar was amazing, gave brilliant advice, very knowledgable and helped our upgrade go smoothly and amazing as possible. Great customer service. Would recommend

June 3, 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

That’s impressive 🎯 Tyrell, great to know Oscar’s expert guidance and capable support made your upgrade feel smooth and well handled, with service that stands strong enough to recommend ✨ -Arvind

Rated 5 out of 5 stars

Samiha was really helpful with my…

Samiha was really helpful with my broadband.

June 3, 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hey Clovis! Thank you so much for ⭐⭐⭐⭐⭐ review about Samiha! Hope you have a wonderful day 🙂 — VodafoneThree Social Media Team

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