Three UK - 3Store Stratford Reviews 

541
TrustScore 5 out of 5

4.9

Unit SU40, Lower Ground Floor, Stratford Westfield, Montfichet Road, E20 1EJ Stratford Westfield, London, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Vinny he is clear and makes you understand everything ask for approval every time hes going to change something,doesn't make you nervous and I felt really comfortable with him I couldn't asked for an... See more

Company replied

Rated 5 out of 5 stars

We visited Three Sim Centre in Stratford and had a great experience. Moss is very friendly, professional, and patient. He explained everything clearly and helped us choose the best option without any... See more

Company replied

Rated 5 out of 5 stars

I had a fantastic experience with Saleem at the store today’s . He was incredibly knowledgeable, patient, and took the time to explain everything clearly, making sure I fully understood all the inform... See more

Company replied

Rated 5 out of 5 stars

I would like to give a huge thank you to Sania and Saleem for the incredible support they have provided to my family during a very complicated and stressful time. They were incredibly patient, ki... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Stratford

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit SU40, Lower Ground Floor, Stratford Westfield, Montfichet Road, E20 1EJ, Stratford Westfield, London, United Kingdom

  • 02085550132

4.9

Excellent

TrustScore 5 out of 5

541 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(541)

31,982 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

If you go to this to ask for Joel

If you go to this to ask for Joel, very patient and helpful dude. 5 out of 5

June 12, 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hi Saulius. Thank you for sharing your experience. We are glad to hear that Joel was patient and attentive, and we really appreciate you recommending him to others looking for support. -Shivam

Rated 5 out of 5 stars

Markz was an amazing customer service…

Markz was an amazing customer service provider. He listened and gave me well meaningful contract through is patience, understanding and good manner.

June 12, 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hey Oluwatobi! Thanks for your feedback, Markz always go the extra mile to make sure everything feels just right. We’re always here if you need us. ☺️ -Kashish

Rated 5 out of 5 stars

Subrata was great

Subrata was great. Very happy

June 12, 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hi Manjot. Thank you for sharing your experience. We are glad to hear that Subrata looked after you so well and left you feeling completely satisfied with your interaction. -Shivam

Rated 5 out of 5 stars

Joel is Ten out of ten

Joel is Ten out of ten

June 12, 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hi Stephanie. Thank you for sharing your experience. We are glad to hear that Joel looked after you so well and provided such a perfect interaction today. -Shivam

Rated 5 out of 5 stars

Joel was our agent today,his customer…

Joel was our agent today,his customer service was top tier!!!

June 12, 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hi Elana. Thank you for sharing your experience. We are glad to hear that Joel looked after you so well and provided such outstanding care during your interaction today. -Shivam

Rated 5 out of 5 stars

Joel is perfect

Joel is perfect. He made my day.

June 12, 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Thanks so much, Franco! 🎉 We’re so happy Joel could help you get exactly what you wanted. Enjoy your day, you’re awesome! ♥️ -Kashish

Rated 5 out of 5 stars

Moss have good service with customers…

Moss have good service with customers and Clear communication. He is very friendly nature with customer .

June 12, 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Thanks a ton for your review, Meghana! 🎉Moss really nailed it, and we look forward to serving you again. ☺️ -Kashish

Rated 5 out of 5 stars

I am very happy with the service i…

I am very happy with the service i received from joel in stratford he fixed my whatsapp and now i can contact my family overseas. Thank you Joel

June 12, 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hey Margaret. Boom! 💥 Joel totally nailed it today, and we’re glad you’re all sorted! 🙌✨ -Kashish

Rated 5 out of 5 stars

Esha is really really helpful and…

Esha is really really helpful and customer oriented, I pleased to get her cooperation.
Thanks to Esha and Three.

June 11, 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

That’s awesome, Asraful! 🎉 We’re glad you received such caring and helpful support. Esha went above and beyond to make everything effortless, and we truly appreciate you sharing your wonderful experience. -Neha

Rated 5 out of 5 stars

Esha was amazing

Esha was amazing, very helpful and explained everything well and very organised. Thank You so much

June 11, 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hi Charles 😊
So glad to hear Esha took such great care of you.
Her clear explanations and friendly, organised support make all the difference.
Thanks for taking the time to let us know. -Ayesha

Rated 5 out of 5 stars

sania and khai has been very helpful…

sania and khai has been very helpful and helped me getting a contract. Great asset to the team

June 11, 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hey Ionut. We’re delighted Sania and Khai were able to help and make sure you got everything you needed during your visit. Feedback like this really makes our day. ☺️ -Prabhjeet

Rated 5 out of 5 stars

Joel was amazing

I came in for my phone update met a staff Joel .He was very approchable very frindly whilst maintaining proffesional also he updated my phone for me also gave me a discount on my purchase . Thank you so much Joel .

June 11, 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Yay! We absolutely love hearing this 🎉 Joel worked perfectly, Paula! Nothing beats walking out with some extra savings. You’re awesome! 💗 -Neha

Rated 5 out of 5 stars

Joel is excellent

The service with Joel is very excellent

June 10, 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hello Laurinda! Thank you for sharing your feedback. It is wonderful to hear that the service with Joel was excellent. -Kishan

Rated 5 out of 5 stars

Subrata is a legend

Subrata is a legend. Very knowledgeable and patient. All the hallmarks! We bought two phones from the 3store because of his interaction.

June 9, 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Wow, thank you for this awesome feedback! Subrata is indeed a star, and we’re so glad his support led you to choose two phones with us! -Veronica

Rated 5 out of 5 stars

Moss

Moss , l am really happy that you have a great customer service care. Thank you for your service and I appreciated solving my problems and giving me a voice.

June 9, 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hi Rebecca, thank you for the ⭐⭐⭐⭐⭐ review. It’s great to hear that Moss provided the level of support you were looking for and helped resolve everything smoothly. We really appreciate you sharing your experience with us. -Ayesha

Rated 5 out of 5 stars

Simona was very helpful today with our…

Simona was very helpful today with our broadband issues. She helped us get everything sorted out.

June 9, 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hi Steve, thank you for sharing this. It’s great to know Simona supported you and got your broadband issue resolved smoothly. - Three Social Media Team -Suhaas

Rated 5 out of 5 stars

Moss and simona amazing helped us with…

Moss and simona amazing helped us with everything lots of patience took our problems into consideration very good

June 9, 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Thank you so much for your lovely feedback, Rose! We’re delighted to hear you had such a wonderful experience with Moss and Simona. 😊 -Veronica

Rated 5 out of 5 stars

Moss from the heart your service was…

Moss from the heart your service was excellent thank you for looking after me and my sister.
All the best!

June 8, 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Thank you so much, Ama! 🎉 We’re delighted Moss could support you and your sister in just the way you needed. Wishing you a truly wonderful day! ☺️ -Kashish

Rated 5 out of 5 stars

Kai has helped me get a good contract

Kai has helped me get a good contract. Highly recommend

June 8, 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Simple, easy, sorted! 🎉✨ We’re hyped Kai could help you out today, have an awesome week ahead! 🚀 -Kashish

Rated 5 out of 5 stars

moss its Wonderful service

Moss its Wonderful service, very satisfied.

June 8, 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Thank you for your 5⭐ review, Nan! We’re happy to know you had a wonderful experience. -Neha

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look