Antonia is very experienced staff, she knows all the stuff and plan in your company, I’m glad to have her to assist me to make the plan done ! Efficient , care and excellent smile make a lot of diffe... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Thank you to the lovely team in Swindon, the manager and their staff were so helpful and remedied a difficult experience with the online customer service team. Went in to cancel my contract but the st... See more
Company replied
Staff we're very helpful and informative. We were given lots of options and no pressure to make quick decisions.
Company replied
Charlotte Swindon branch was just amazing, due to having multiple business contracts she spend almost 3 hours sorting and making things smoother and better. Her knowledge and patience was so much appr... See more
Company replied
Company details
About Three UK - 3Store Swindon
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 9, Canal Walk, SN1 1LD, Swindon, South, United Kingdom
- 01793618575
4.9
Excellent
112 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amanda was knowledgeable and very…
Amanda was knowledgeable and very helpful!!!
June 11, 2026
Unprompted review
Reply from Three UK - 3Store Swindon
Hey Stephen. We're glad that Amanda made everything easier for you, and we truly appreciate you taking a moment to share your feedback. 😊 -Prabhjeet
Customer services was great
Customer services was great! Recommend Antonia to anyone.
June 11, 2026
Unprompted review
Reply from Three UK - 3Store Swindon
Hi Zelalem, a wonderful standard of care was delivered by Antonia to make your interaction seamless, and your recommendation means a lot to us. -Kishan
Came in with a problem and igor and…
Came in with a problem and igor and inva were so helpful, knowledgeable and super friendly! Always a pleasure when you have great customer service
June 4, 2026
Unprompted review
Reply from Three UK - 3Store Swindon
Hello there, thank you for sharing your experience regarding the great customer service you received from Igor and Inva. We are glad to hear that they were helpful and knowledgeable in assisting you with your visit. -Kishan
Great customer support and advice in…
Great customer support and advice in choosing a new phone and contract. Thanks to Amanda for her excellent customer service
May 30, 2026
Unprompted review
Reply from Three UK - 3Store Swindon
Jonathan, we’re happy to know Amanda gave you clear advice and great customer support while choosing your new phone. Thanks for the feedback. -Ayesha
Antonio was excellent with her service…
Antonio was excellent with her service and made us feel at ease with everything she did. Top marks from us.
May 30, 2026
Unprompted review
Reply from Three UK - 3Store Swindon
Hi Donna. Thank you so much for taking the time to share this, as it is fantastic to hear that Antonio provided such excellent service and made the whole process feel completely comfortable for you. -Shivam
Antonia was very friendly and the…
Antonia was very friendly and the experience was very good and welcoming
May 29, 2026
Unprompted review
Reply from Three UK - 3Store Swindon
Hi Zdravko, thanks for sharing this — really nice to hear Antonia made your visit feel warm and welcoming. Sounds like you had a smooth, positive experience from start to finish. -Shivam
Inva was very helpful
Inva was very helpful. I would recommend my family and friends to three Swindon store as they always help me with my queries
May 23, 2026
Unprompted review
Reply from Three UK - 3Store Swindon
Wow, Rajendra! It feels incredible to know Inva at our Swindon store made everything seamless and ensured a smooth experience. Your recommendation truly means a lot to us. 🥰 -Neha
Had a great experience in the store and…
Had a great experience in the store and was assisted by Inva who couldn’t have done more to help me. I will recommended her to all my friends and family. Thanks Inva
May 23, 2026
Unprompted review
Reply from Three UK - 3Store Swindon
Hi Michael, it’s great to hear Inva was able to support you and make your experience such a positive one, and we really appreciate your recommendation to friends and family. -Kishan
She was friendly and whatever she said…
She was friendly and whatever she said to me clearly understood
May 23, 2026
Unprompted review
Reply from Three UK - 3Store Swindon
Hi Deku, it’s great to hear you had a positive experience and everything was explained clearly and easy to follow during your interaction. -Kishan
Reply from Three UK - 3Store Swindon
Hi Bradley, it’s great to hear you were happy with the service and had a positive experience. -Kishan
Antonia was very friendly and helpful!
Antonia was very friendly and helpful!
May 23, 2026
Unprompted review
Reply from Three UK - 3Store Swindon
Hi David, great to hear Antonia made such a positive impression with her friendly and helpful support 😊 We love seeing our store teams creating great experiences like this. -Shivam
The service was excellent for me today…
The service was excellent for me today thanks.
May 23, 2026
Unprompted review
Reply from Three UK - 3Store Swindon
Hey there, your ⭐⭐⭐⭐⭐ review is truly fantastic! We really appreciate you sharing this with us. 😊 -Kashish
Amanda helped us get everything sorted…
Amanda helped us get everything sorted and gave us a good deal ! Very please
May 21, 2026
Unprompted review
Reply from Three UK - 3Store Swindon
Hi Lian, glad to hear Amanda helped you get everything sorted and supported you with a good deal. -Kishan
Antonia was amazing
Antonia was amazing! So kind and so helpful and sorted my issue in less than 5 minutes, thanks so much!!
May 18, 2026
Unprompted review
Reply from Three UK - 3Store Swindon
Hey Molly, thank you for sharing this amazing 5⭐ review! We’re thrilled that Antonia gave you such a fantastic experience. -Veronica
Reply from Three UK - 3Store Swindon
Woohoo! 🎉 Amazing, Mark! Great to know that Amanda was super helpful to you. Thank you so much for sharing the feedback! ☺️ -Prabhjeet
Reply from Three UK - 3Store Swindon
Hey Angela! We’re delighted to know our services brought you joy. Wishing you a day as bright as your feedback! 🌟 -Ayesha
Inva was a very helpful customer…
Inva was a very helpful customer advisor. I would 100% recommend all my friends and family Three Swindon store. Thank you for your help
May 12, 2026
Unprompted review
Reply from Three UK - 3Store Swindon
Hi June, thanks for the great review. Fantastic to hear Inva at our Swindon store made such a good impression and your recommendation means a lot. -Suhaas
Very helpful services
May 10, 2026
Unprompted review
Reply from Three UK - 3Store Swindon
You’ve made us smile, Alex! 😊 Thank you for the amazing 5⭐ review. Wishing you a fantastic day! -Afaq
Staff Antonia help me a lot in the…
Staff Antonia help me a lot in the store about the 5G home brand broadband. Wonderful experience and am so much impressed with her presentation skills. She cleared all my doubts
May 9, 2026
Unprompted review
Reply from Three UK - 3Store Swindon
Hi Lidiya, we’re pleased Antonia provided clear guidance and made everything easy to understand. It’s great to know you had such a positive experience. -Suhaas
Igor and Antonia were great
Igor and Antonia were great! Definitely a great costumbre service !!
May 6, 2026
Unprompted review
Reply from Three UK - 3Store Swindon
Hey, Samuel! 🌟 A big shout out to Igor and Antonia for making your experience truly exceptional. Thank you for your kind words! ☺️ -Prabhjeet
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.