Three UK - 3Store Swindon Reviews 

134
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TrustScore 5 out of 5

4.9

Unit 9, Canal Walk, SN1 1LD Swindon, South, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Absolutely brilliant, explained everything and went above amd beyond in every way. And then some fantastic service and a credit to u

Company replied

Rated 5 out of 5 stars

I had a great experience with Luke at the Swindon Town Centre store. He was extremely helpful, knowledgeable, and made the whole experience really easy. I really appreciated his support.

Company replied

Rated 4 out of 5 stars

Staff we're very helpful and informative. We were given lots of options and no pressure to make quick decisions.

Company replied

Rated 5 out of 5 stars

Antonia is very experienced staff, she knows all the stuff and plan in your company, I’m glad to have her to assist me to make the plan done ! Efficient , care and excellent smile make a lot of diffe... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Swindon

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 9, Canal Walk, SN1 1LD, Swindon, South, United Kingdom

  • 01793618575

4.9

Excellent

TrustScore 5 out of 5

134 reviews

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4.9

All reviews

(134)

33,970 reviews in the last 12 months

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Rated 5 out of 5 stars

Friendly staff and always helpful.

Friendly staff and always helpful.
I was served by Amanda who listened to what I was looking for and got the best deal that suited me.

August 22, 2026
Unprompted review
Three UK - 3Store Swindon logo

Reply from Three UK - 3Store Swindon

Hi Caroline, we’re pleased to hear Amanda's attentive support made your experience enjoyable. Thank you for the 5 ⭐ review! - Three Social Media Team

Rated 5 out of 5 stars

Customer experience was good

Customer experience was good, friendly staff and helped me get a good deal Antonia and Toby have been great help.

August 18, 2026
Unprompted review
Three UK - 3Store Swindon logo

Reply from Three UK - 3Store Swindon

Thank you, Komal. We’re absolutely delighted to hear that you had such a great experience, and that Antonia and Toby were able to find you a brilliant deal and look after you so well. 😇 - Three Social Media Team

Rated 5 out of 5 stars

Antonia was wonderfully helpful!

August 11, 2026
Unprompted review
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Reply from Three UK - 3Store Swindon

That’s wonderful to hear, Caleb 🌟 We're delighted Antonia made such a positive difference 💙

- Three Social Media Team

Rated 4 out of 5 stars

Great customer service

Staff we're very helpful and informative. We were given lots of options and no pressure to make quick decisions.

August 8, 2026
Unprompted review
Three UK - 3Store Swindon logo

Reply from Three UK - 3Store Swindon

Hi Sprucy, thanks for sharing your experience! We’re really glad to hear our team made a positive impression. 😊
-Three Social Media team.

Rated 5 out of 5 stars

Antonia is very experienced staff

Antonia is very experienced staff, she knows all the stuff and plan in your company, I’m glad to have her to assist me to make the plan done ! Efficient , care and excellent smile make a lot of differences. You have such as amazing staff in your store!

August 6, 2026
Unprompted review
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Reply from Three UK - 3Store Swindon

Wow, thank you for such amazing feedback! We’re thrilled to hear Antonia’s support and professionalism made your visit a positive one. ✨ — Three Social Media Team

Rated 5 out of 5 stars

Amazing service

Antonia offered us an amazing service when I upgraded my phone. She was quick and effective and got us the best deals. Thank you so much for your help!

August 4, 2026
Unprompted review
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Reply from Three UK - 3Store Swindon

Thank you for your lovely feedback! It’s wonderful to hear that Antonia made your upgrade experience so positive and supported you in finding great offers. 😊 — Three Social Media Team

Rated 5 out of 5 stars

Antonia was very professional and open

Antonia was very professional and open, guiding us to make the right choice.

August 1, 2026
Unprompted review
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Reply from Three UK - 3Store Swindon

Your words are a real highlight ✨ Oana. We’re pleased Antonia’s expert guidance helped you move forward with confidence and find the right fit 🌷

- Three Social Media Team

Rated 5 out of 5 stars

I went in to get my first contract…

I went in to get my first contract phone, spoke to Emma who is really friendly and helpful. she answered all the questions to put me at ease. VERY happy with the service i received from her, also very happy to walk out with a new phone.

July 30, 2026
Unprompted review
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Reply from Three UK - 3Store Swindon

Hey Jessica, we’re glad to hear Emma supported you through your contract and helped you leave confident with your new device. Thank you for sharing your experience 😊
-Three Social Media Team.

Rated 5 out of 5 stars

Great customer service from Antonia

Great customer service from Antonia.
Helpful and informative, very friendly too.

July 18, 2026
Unprompted review
Three UK - 3Store Swindon logo

Reply from Three UK - 3Store Swindon

That’s fantastic, Albina! We’re so glad Antonia was able to give you the support you needed. Thanks so much for the 5⭐ review!– Three Social Media Team

Rated 5 out of 5 stars

Thank you to the lovely team in…

Thank you to the lovely team in Swindon, the manager and their staff were so helpful and remedied a difficult experience with the online customer service team. Went in to cancel my contract but the store team spent over an hour dealing with them for me and resolved the issue. I hope the team get a little something with each good review as they deserve it.

July 17, 2026
Unprompted review
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Reply from Three UK - 3Store Swindon

Hi Ellie! Thank you so much for giving a shout-out to our fantastic Swindon branch. We are incredibly grateful to the store manager and their team for stepping in to spend that time turning your situation around.— Three Social Media Team

Rated 5 out of 5 stars

Igor was really today

Igor was really today, patient and knowledgeable! Helped me with everything with everything and made it look easy which for me is always incredible

July 8, 2026
Unprompted review
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Reply from Three UK - 3Store Swindon

Barry! Thank you so much for sharing this. It’s wonderful to hear that Igor service and guidance made such a positive impact on your visit. 🌺
— Three Social Media Team

Rated 5 out of 5 stars

Igor and Layla were extremly helpfull

Igor and Layla were extremly helpfull! They help me and my husband with tranferring all the data from our old phones to the new ones and answer all of our questions.

July 8, 2026
Unprompted review
Three UK - 3Store Swindon logo

Reply from Three UK - 3Store Swindon

Amazing, Rita! 🌟 We’re so glad Igor and Layla could support you both with the data transfer and help with everything you needed. Thank you for the review. — Three Social Media Team

Rated 5 out of 5 stars

Igor was really helpful with everything…

Igor was really helpful with everything I had to ask! Going away with a broadband and new phone and I couldn’t be happier with the customer service

July 2, 2026
Unprompted review
Three UK - 3Store Swindon logo

Reply from Three UK - 3Store Swindon

Hi Renata 🌼
So lovely to hear Igor supported you with everything you needed.
Walking out with a new phone and broadband, that’s a happy day.
Thanks for sharing your joy, your words feel full of gratitude 💛
— Three Social Media Team

Rated 5 out of 5 stars

Good staff

Good staff
Excellent service

July 2, 2026
Unprompted review
Three UK - 3Store Swindon logo

Reply from Three UK - 3Store Swindon

Appreciate your review, Qamar! Glad to know the staff provided strong support and the service met your expectations. Sending good vibes for the rest of your day.
Three Social Media Team

Rated 5 out of 5 stars

Charlotte was very helpful with my sim…

Charlotte was very helpful with my sim replacement now my phone is working as good as new

July 1, 2026
Unprompted review
Three UK - 3Store Swindon logo

Reply from Three UK - 3Store Swindon

Awesome to hear, James! Glad Charlotte sorted your SIM and got your phone running smoothly again. Thanks for the shout out! 🙌
— Three Social Media Team

Rated 5 out of 5 stars

The customer service lady Amanda was of…

The customer service lady Amanda was of great help,polite and lovely.
Very efficient and answered all my questions.
Left happy 😊

June 27, 2026
Unprompted review
Three UK - 3Store Swindon logo

Reply from Three UK - 3Store Swindon

⭐ Thank you so much for sharing this!
Amanda will be so happy to hear your kind words. Her polite, lovely nature truly shines, and we’re delighted she could answer all your questions ⭐💛
— Three Social Media Team

Rated 5 out of 5 stars

very well prepared

very well prepared, nice and helpful staff(Alexandra)

June 23, 2026
Unprompted review
Three UK - 3Store Swindon logo

Reply from Three UK - 3Store Swindon

Thank you for your lovely feedback! We’re so happy that Alexandra made your experience a great one. ✨ – Three Social Media Team

Rated 5 out of 5 stars

Amanda was professional

Amanda was professional, polite and straightfoward. The entire process was easy and she provided excellent customer service.

June 21, 2026
Unprompted review
Three UK - 3Store Swindon logo

Reply from Three UK - 3Store Swindon

Hi Benjamin, your words are a real highlight ✨ we are glad that Amanda’s expert guidance and direct approach made the entire process go so smoothly 🌸 -Arvind

Rated 5 out of 5 stars

Great and very friendly

Great and very friendly

June 20, 2026
Unprompted review
Three UK - 3Store Swindon logo

Reply from Three UK - 3Store Swindon

Hi there, thank you so much for the 5 ⭐ review! We're always happy to help. -Suhaas

Rated 5 out of 5 stars

So good

I was helped in a unique situation beyond a reasonable doubt the best service I have ever had with a mobile company

June 16, 2026
Unprompted review
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Reply from Three UK - 3Store Swindon

Hello Connor, we’re happy to hear that you had a great experience with us. Thank you so much for the 5⭐ review! -Neha

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