Three UK - 3Store Swindon Reviews 

112
TrustScore 5 out of 5

4.9

Unit 9, Canal Walk, SN1 1LD Swindon, South, GB


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Rated 5 out of 5 stars

Antonia is very experienced staff, she knows all the stuff and plan in your company, I’m glad to have her to assist me to make the plan done ! Efficient , care and excellent smile make a lot of diffe... See more

Company replied

Rated 5 out of 5 stars

Thank you to the lovely team in Swindon, the manager and their staff were so helpful and remedied a difficult experience with the online customer service team. Went in to cancel my contract but the st... See more

Company replied

Rated 4 out of 5 stars

Staff we're very helpful and informative. We were given lots of options and no pressure to make quick decisions.

Company replied

Rated 5 out of 5 stars

Charlotte Swindon branch was just amazing, due to having multiple business contracts she spend almost 3 hours sorting and making things smoother and better. Her knowledge and patience was so much appr... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Swindon

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 9, Canal Walk, SN1 1LD, Swindon, South, United Kingdom

  • 01793618575

4.9

Excellent

TrustScore 5 out of 5

112 reviews

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4.9

All reviews

(112)

31,400 reviews in the last 12 months

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Rated 5 out of 5 stars

Amanda was extremely amazing today

Amanda was extremely amazing today. Customer service was top tier.

May 1, 2026
Unprompted review
Three UK - 3Store Swindon logo

Reply from Three UK - 3Store Swindon

Hi Romancia, thanks for sharing this with us.
We’re really glad to hear Amanda delivered such a high standard of service and made your visit a great one. -Shivam

Rated 5 out of 5 stars

Igor was absolutly smashing

Igor was absolutly smashing, helped me with my query within minutes. Such amazing staff, so kind, patient and helpful. Thank you so much.

April 29, 2026
Unprompted review
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Reply from Three UK - 3Store Swindon

Hey Cezary, we're delighted Igor provided such great assistance and made your experience positive. Thank you for the 5 ⭐ review. -Maryalex

Rated 5 out of 5 stars

Great support team

Great support team happy to help

April 17, 2026
Unprompted review
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Reply from Three UK - 3Store Swindon

Boom 💥 Jakub , it’s wonderful to know our staff were so pleased to assist you. Have a brilliant day 🌟 -Arvind

Rated 5 out of 5 stars

Fast and quick service,

Fast and quick service,
Amanda was really professional and supportive.

April 17, 2026
Unprompted review
Three UK - 3Store Swindon logo

Reply from Three UK - 3Store Swindon

Hey there! 🌷We’re thrilled to know Amanda made your day special. Thank you for sharing such uplifting feedback! 💫☺️ -Kashish

Rated 5 out of 5 stars

Amanda you are a star

Amanda you are a star, thank you very much for your help and making it so easy for me to decide and extending my 3 experience.
Great customer service, thank you

April 15, 2026
Unprompted review
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Reply from Three UK - 3Store Swindon

Hi Ubaid. It is wonderful to hear that your experience was made so seamless by Amanda, and we are delighted to have you staying with our network. We truly appreciate the kind feedback regarding our service! -Kishan

Rated 5 out of 5 stars

Antonia was Good customer service

Antonia was Good customer service, friendly and with good smile

April 10, 2026
Unprompted review
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Reply from Three UK - 3Store Swindon

Hi, Rumbidzai! We're so pleased to hear that Antonia provided you with excellent service. We hope you enjoy the rest of your day! ☺️ -Prabhjeet

Rated 5 out of 5 stars

Very helpful service from Amanda.

Very helpful service from Amanda.
Excellent.
Thank you.

April 9, 2026
Unprompted review
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Reply from Three UK - 3Store Swindon

That's fantastic, Dudu. We're glad to hear that Amanda provided such excellent support throughout. Thank you for taking the time to share this lovely feedback. 😄 -Prabhjeet

Rated 5 out of 5 stars

We had discussions with amanda…

We had discussions with amanda regarding three sim. She was very helpful and kind during the discussion

April 7, 2026
Unprompted review
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Reply from Three UK - 3Store Swindon

Hey Sandesh! Thank you so much for your feedback. We’re so glad Amanda could support you perfectly, and we’ll always be here whenever you need us. ☺️ -Kashish

Rated 5 out of 5 stars

Amanda was amazing

Amanda was amazing! She helped me with my upgrade when through all the options, so patient and kind and funny! Saved me money. Was nice to be served by her and will come to her in the future. Thank you for your help.

April 6, 2026
Unprompted review
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Reply from Three UK - 3Store Swindon

Hi Suren, thanks for the great review. Really glad Amanda guided you through your upgrade with patience, helped you save money, and left you confident about returning to her again. -Kishan

Rated 5 out of 5 stars

Igor and Amanda are both valuable…

Igor and Amanda are both valuable assets to your company! They treat every customer with kindness while being really good at what they do

April 1, 2026
Unprompted review
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Reply from Three UK - 3Store Swindon

Thank you, Babylon, for sharing such uplifting feedback! 🎉 We’re delighted to know Igor and Amanda made your experience so positive with their kindness and expertise. Your words highlight the dedication they bring to every customer. 😇 -Prabhjeet

Rated 5 out of 5 stars

Antonia has been really helpful today…

Antonia has been really helpful today the 2nd of April-she acted very professional

April 2, 2026
Unprompted review
Three UK - 3Store Swindon logo

Reply from Three UK - 3Store Swindon

Hi Martha, thank you for your kind words. We’re glad Antonia made your experience smooth and supportive. -Shivam

Rated 5 out of 5 stars

Nice experience

Nice experience , good customer service

April 2, 2026
Unprompted review
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Reply from Three UK - 3Store Swindon

We love hearing this, Mr Kinuthia. Delivering brilliant service and joyful moments is what drives us every day, and we’re glad our team brought it to life so beautifully. Thank you for sharing your experience! -Ashifa

Rated 5 out of 5 stars

Antonio was very helpful

Antonio was very helpful, friendly and patient. Very professional. A credit to your company.

March 31, 2026
Unprompted review
Three UK - 3Store Swindon logo

Reply from Three UK - 3Store Swindon

Thanks for this fantastic 5⭐ review, Elaine! We’re thrilled to hear that Antonio provided excellent support. -Neha

Rated 5 out of 5 stars

Very helpful

Went really wall was verry helpful and informative felt very confident Charlotte knew what she was doing over great customer service.

March 22, 2026
Unprompted review
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Reply from Three UK - 3Store Swindon

We’re thrilled to hear this, Nathan! 🌼 Charlotte will be delighted to know she made your experience shine. Thank you for sharing, your feedback truly means a lot to us. 🥰 -Kashish

Rated 5 out of 5 stars

I recently upgraded my plan at Three

I recently upgraded my plan at Three, and the after-sale support from Inva was exceptional. They didn't just sell me a contract and send me on my way; they stayed with me to ensure my data transfer was successful and that all my settings were correct. It made the transition to my new device completely stress-free!

March 16, 2026
Unprompted review
Three UK - 3Store Swindon logo

Reply from Three UK - 3Store Swindon

Alexandru, thank you for sharing such brilliant feedback! It’s fantastic to hear how Inva supported you throughout your upgrade and made the whole experience feel effortless. Their dedication to making sure everything was set up perfectly really shines through, and your message highlights the level of care we aim to deliver every day. -Manavata

Rated 5 out of 5 stars

the service was great and quick,the…

the service was great and quick,the team in the store were so nice and friendly and creating a good working environment and strong bonding with each other and the customers.

March 14, 2026
Unprompted review
Three UK - 3Store Swindon logo

Reply from Three UK - 3Store Swindon

Hey Ahmed, we’re delighted you felt welcomed and supported during your visit. We hope you have a fantastic day! -Suhaas

Rated 5 out of 5 stars

Got amezing !!!

Got amezing !!!! deal with phone and sim plan through "Amanda" Coustomer Advisor

March 11, 2026
Unprompted review
Three UK - 3Store Swindon logo

Reply from Three UK - 3Store Swindon

Great guidance and excellent value go hand in hand, we’re thrilled Amanda made your experience shine, Chaitali, with a deal you’ll be excited to share. -Ashifa

Rated 5 out of 5 stars

I came into store for a upgrade

I came into store for a upgrade . Brilliant costumers service from Amanda. Great service

March 10, 2026
Unprompted review
Three UK - 3Store Swindon logo

Reply from Three UK - 3Store Swindon

Love hearing this, Michael 💫 We’re delighted that Amanda offered such brilliant support during your upgrade and made your visit feel pleasant throughout. Wishing you plenty of joy and smiles ahead ❤️ -Arvind

Rated 5 out of 5 stars

Antonia was really great in dealing

Antonia was really great in dealing. Very happy to be with three it’s such a great experience

March 9, 2026
Unprompted review
Three UK - 3Store Swindon logo

Reply from Three UK - 3Store Swindon

That’s incredible, Hamna! We’re so happy to know that Antonia gave you such excellent support. Thank you for sharing this amazing 5⭐ review! -Veronica

Rated 5 out of 5 stars

Cody at Swindon branch was super…

Cody at Swindon Brunel centre branch was super competent & efficient. It is customer service such as Cody's that wins clients and new contracts for Three mobile

March 8, 2026
Unprompted review
Three UK - 3Store Swindon logo

Reply from Three UK - 3Store Swindon

Hi Misiou,

Thank you for sharing this. It’s great to hear how Cody’s competence and efficiency made such a strong impression. Service delivered with that level of professionalism truly helps build lasting relationships and confidence in us. 🤗 -Kashish

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