Three UK - 3Store Tamworth Reviews 

86
TrustScore 5 out of 5

4.9

7 (unit 11) Ankerside Shopping Centre, George Street, B79 7LQ Tamworth, Midlands, GB


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Rated 5 out of 5 stars

I went into the three store in Tamworth as I had issues with my pay as you go as I am here on holiday till October. Kris was really calm and helpful, he offered me a pay monthly plan with a good deal... See more

Company replied

Rated 5 out of 5 stars

Excellent service. Very professional and knowledgeable. I was very happy with the service from start to finish and that everything was transferred across to my new phone.

Company replied

Rated 5 out of 5 stars

Excellent customer service Everything exchanged over from old phone to new in the shop before we left Top job

Company replied

Rated 5 out of 5 stars

Came into the three store in Tamworth and was served by kris. I had issues with my device security and he spent time cleaning up harmful apps on my phone. Thanks for the great service kris.

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Tamworth

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 7 (unit 11) Ankerside Shopping Centre, George Street, B79 7LQ, Tamworth, Midlands, United Kingdom

  • 0182767633

4.9

Excellent

TrustScore 5 out of 5

86 reviews

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4.9

All reviews

(86)

32,280 reviews in the last 12 months

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Rated 5 out of 5 stars

Megan served us she was very kind and…

Megan served us she was very kind and helpful and very efficient would highly recommend Megan to help with upgrading you’re phone

March 5, 2026
Unprompted review
Three UK - 3Store Tamworth logo

Reply from Three UK - 3Store Tamworth

Thank you for sharing this wonderful feedback, Andreas! We’re thrilled to hear that everything was handled smoothly and efficiently by Megan. It’s great to know you felt well supported throughout your upgrade. -Afaq

Rated 5 out of 5 stars

Very efficient

Very efficient, very easy process with Megan she was superb thank you

March 10, 2026
Unprompted review
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Reply from Three UK - 3Store Tamworth

Thank you, Pantelis 😊 for such an uplifting review. We’re delighted Megan offered clear support and made the process effortless. Wishing you a lovely day ahead 💙 -Arvind

Rated 5 out of 5 stars

Came to the three store with my wife to…

Came to the three store with my wife to check the status of our accounts. Always come to see kris who looks after us, gives us a great deal and transfers our data over. Thank you team tamworth

March 6, 2026
Unprompted review
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Reply from Three UK - 3Store Tamworth

Woohoo 🎉 Russell, we love hearing feedback like this! 🌟 We're glad Kris continues to look after you both, from helping you secure the right offers to making sure your device setup is all sorted. The Tamworth crew truly values your continued support 💙 -Arvind

Rated 5 out of 5 stars

We always come into tamworth three…

We always come into tamworth three store to upgrade our phones. Kris has always gave us a great deal and is always patient with us. Thank you for the great service every time

March 6, 2026
Unprompted review
Three UK - 3Store Tamworth logo

Reply from Three UK - 3Store Tamworth

Thank you so much for your lovely review, Jayne! 🌟 We’re delighted to hear you always choose our Tamworth branch, and Kris will be thrilled to know he continues to give you fabulous support. 🙌 -Veronica

Rated 5 out of 5 stars

I had an issue with suspected malware…

I had an issue with suspected malware on my phone so I called into the 3 shop in Tamworth for their advice. Kris was extremely helpful and sorted it issue for me and gave me useful advice and reassurance.

March 3, 2026
Unprompted review
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Reply from Three UK - 3Store Tamworth

We really appreciate this, Howard. Kris will be glad to know he helped you feel confident and got everything fixed quickly. Wishing you a bright and joyful day ahead! 🌸 -Ayesha

Rated 5 out of 5 stars

Rich

Friendly and helpful as always, we always use this store. Quick and easy upgrade.

March 2, 2026
Unprompted review
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Reply from Three UK - 3Store Tamworth

Thanks so much, Jayne! 🎉 It’s wonderful to hear that your experience was smooth and that our team made things straightforward for you. -Prabhjeet

Rated 5 out of 5 stars

New contract.

Both Kris and Ash were extremely helpful while updating my new contract. They weren't pushy in trying to add extras or anything else. They were both polite and helpful. No complaints.

February 28, 2026
Unprompted review
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Reply from Three UK - 3Store Tamworth

Rosie, thanks for sharing this. It's great to hear how well Kris and Ash guided you and made your upgrade experience smooth from start to finish. Enjoy the rest of your day! -Afaq

Rated 5 out of 5 stars

Ash helped me with my sim

February 25, 2026
Unprompted review
Three UK - 3Store Tamworth logo

Reply from Three UK - 3Store Tamworth

Anthony! Thanks for letting us know! We're glad that Ash was able to sort out your SIM. Enjoy the rest of your day! -Afaq

Rated 5 out of 5 stars

Ash helped me out with setting up new…

Ash helped me out with setting up new connections. Very easy and quick service

February 14, 2026
Unprompted review
Three UK - 3Store Tamworth logo

Reply from Three UK - 3Store Tamworth

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

Very good and efficient

Very happy with the experience and got a great deal on my my upgrade, Megan was my advisor

February 12, 2026
Unprompted review
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Reply from Three UK - 3Store Tamworth

John, your phenomenal 5 ⭐ review has filled us with joy! We're thrilled that Megan delivered an exceptional experience and helped you secure the best deal. -Suhaas

Rated 5 out of 5 stars

Rich made it very easy and straight…

Rich made it very easy and straight forward for me and my partner to buy a broadband. Easy, quick and simple. No hassle.

February 11, 2026
Unprompted review
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Reply from Three UK - 3Store Tamworth

Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine

Rated 5 out of 5 stars

Went in to collect a home hub I ordered…

Went in to collect a home hub I ordered online, thanks to Megan from the Tamworth store who explained that we could get a better router and helped us out for the same price we saw online, thankyou for your help 😌

February 11, 2026
Unprompted review
Three UK - 3Store Tamworth logo

Reply from Three UK - 3Store Tamworth

Hi there! Thanks so much for sharing. Great to hear Megan guided you to the right choice without any extra cost. Hope you enjoy your new setup. 😌 -Ayesha

Rated 5 out of 5 stars

Outstanding service from Kwok at Tamworth store

I had a such a great experience at the Three Stote Tamworth thanks to Kwok, the store manager.

From the moment I walked in, he was welcoming, patient and genuinely focused on helping me rather than rushing the sale.

Its rare to find customer service like this nowsdays, professional, knowledeable and friendly all at the same time. Kwom really goes above and beyo d, and you can tell he truly cares about his customers.

A real credit to the store and the company. Highly recommed visiting the branch.

February 5, 2026
Unprompted review
Three UK - 3Store Tamworth logo

Reply from Three UK - 3Store Tamworth

George! It’s fantastic to hear that your visit to our Tamworth store was such a positive one. We’re delighted that Kwok provided the level of care and support that made your experience stand out. Feedback like this means a lot to the us, and we truly appreciate your recommendation. -Afaq

Rated 5 out of 5 stars

Thanks Kris for getting me a great deal…

Thanks Kris for getting me a great deal and setting up my new phone. Great service as always

February 4, 2026
Unprompted review
Three UK - 3Store Tamworth logo

Reply from Three UK - 3Store Tamworth

Thanks a lot for this, Colin. Kris worked hard to get you a solid deal, and it’s great to hear you’re happy with the service. Thanks for the 5⭐ rating. -Ayesha

Rated 5 out of 5 stars

Only store open on Sunday

Went in to the store Sunday morning, In all honesty I wouldn’t have chosen 3 but they were the only store in Tamworth open. My IPhone had broken and I was in desperate need of a new phone.
Megan was an unbelievable help, I had no phone and no way to make contact with my previous service provider, after attempting to use the store phone which had no luck, she took my Sim Card and put in to her personal phone so I was able to make the necessary phone calls to transfer my details.
Not only did I receive great customer service, the deal i received was excellent too. Lower air time plan than I was currently paying, new IPhone at an affordable price, power bank, protective case and screen protector (unfortunately faulty) all included at a very affordable price.
After recent experiences with customer service in the same industry it was really refreshing to see people that take pride in the work and a company that seems to focus on a quality experience.

February 1, 2026
Unprompted review
Three UK - 3Store Tamworth logo

Reply from Three UK - 3Store Tamworth

Thanks for this amazing 5⭐ review, SP. This has been such a great read this morning and has made our day! 🥰 -Jade

Rated 5 out of 5 stars

Helpful, speedy service

Megan from tamworth store was very helpful and explained everything through with me 5/5

January 31, 2026
Unprompted review
Three UK - 3Store Tamworth logo

Reply from Three UK - 3Store Tamworth

Hey Jack, that’s amazing 😊 We’re delighted to hear Megan at our Tamworth store provided such supportive and clear guidance, making your visit memorable. Wishing you a fantastic day 🌟 -Arvind

Rated 5 out of 5 stars

Very good experience

Very good experience. Very efficient.

January 30, 2026
Unprompted review
Three UK - 3Store Tamworth logo

Reply from Three UK - 3Store Tamworth

Your feedback is a wonderful highlight for us. We’re really glad to know you’re happy with our service. Thank you for sharing such a great review. -Manavata

Rated 5 out of 5 stars

Kris at the three store in Tamworth…

Kris at the three store in Tamworth helped transfer all my data over to my new phone. Great service, thank you.

January 21, 2026
Unprompted review
Three UK - 3Store Tamworth logo

Reply from Three UK - 3Store Tamworth

Thanks for sharing this. We're pleased to hear Kris made your new phone setup effortless and your visit memorable. Wishing you a fantastic day ✨ Carol 💙 -Arvind

Rated 5 out of 5 stars

new contract

Megan helped us set up a new contract, she was very helpful and got us the best deal. It all went smoothly and was dealt with quickly. Very pleased, thank you.

January 17, 2026
Unprompted review
Three UK - 3Store Tamworth logo

Reply from Three UK - 3Store Tamworth

That’s brilliant, Emma! Megan made sure you got the perfect plan for your new contract, such an exciting step! We’re glad it left you smiling, and we look forward to welcoming you back. ☺️ -Kashish

Rated 5 out of 5 stars

Rich

Within 10mins we were happy and om our way.

January 11, 2026
Unprompted review
Three UK - 3Store Tamworth logo

Reply from Three UK - 3Store Tamworth

Hey.

Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete

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