I went into the three store in Tamworth as I had issues with my pay as you go as I am here on holiday till October. Kris was really calm and helpful, he offered me a pay monthly plan with a good deal... See more
Company replied
Location
Switch location7 (unit 11) Ankerside Shopping Centre, George Street, B79 7LQ Tamworth, Midlands, GB
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See what reviewers are saying
Excellent service. Very professional and knowledgeable. I was very happy with the service from start to finish and that everything was transferred across to my new phone.
Company replied
Excellent customer service Everything exchanged over from old phone to new in the shop before we left Top job
Company replied
Came into the three store in Tamworth and was served by kris. I had issues with my device security and he spent time cleaning up harmful apps on my phone. Thanks for the great service kris.
Company replied
Company details
About Three UK - 3Store Tamworth
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
7 (unit 11) Ankerside Shopping Centre, George Street, B79 7LQ, Tamworth, Midlands, United Kingdom
- 0182767633
4.9
Excellent
86 reviews
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Kris gave me a great deal & transferred…
Kris gave me a great deal & transferred all my data to my new phone. Thank you all
January 10, 2026
Unprompted review
Reply from Three UK - 3Store Tamworth
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Excellent customer Service
Megan was very helpful and went above and beyond to help me with adding a phone to my sim package. She was lovely and very professional.
January 4, 2026
Unprompted review
Reply from Three UK - 3Store Tamworth
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Came in to Tamworth for upgrade…
Came in to Tamworth for upgrade options, the advisor Kris asked if I was self employed and offered me a great package based on me being a sole trader
Thank you so much
December 7, 2025
Unprompted review
Reply from Three UK - 3Store Tamworth
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Thank you kris for setting up my phone…
Thank you kris for setting up my phone and broadband. Lovely service
December 6, 2025
Unprompted review
Reply from Three UK - 3Store Tamworth
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Great service
Great service called in to sort out problems.
Problem sorted all gave good advice on problem not related to reason for visit
December 3, 2025
Unprompted review
Reply from Three UK - 3Store Tamworth
We're thrilled that you got comprehensive and helpful advice, Brian :) Thanks for a great review -Scott
The two lads at three
The two lads at three, kris and rich really helped with conncecting my phine to my hearing aid.
December 3, 2025
Unprompted review
Reply from Three UK - 3Store Tamworth
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Very satisfied customer
Very satisfied customer, been with 3 for 13 years and never disappointed
November 30, 2025
Unprompted review
Reply from Three UK - 3Store Tamworth
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Staff were both very helpful this…
Staff were both very helpful this afternoon. We have several accounts with three most of which needed updating and both staff were very helpful and sorted out new broadband, new tablets, new sim only’s and a new phone!
November 29, 2025
Unprompted review
Reply from Three UK - 3Store Tamworth
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Great service from kris at tamworth
Amazing service from Kris at Tamworth. This is the second time Kris has updated my phone, and on both occasions his service and help has been first class.
Thank you
November 29, 2025
Unprompted review
Reply from Three UK - 3Store Tamworth
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Credit where credit is due
I have been a THREE customer for many years now.
On occasion i have needed to go instore for some help or to renew a contract.
We do not have a store in Sutton Coldfield, so i went to the Tamworth Branch.
The service, knowledge, help and support i have from KRIS is great. His knowledge is second to none.
He is always approchable,polite and happy to help. Nothing is too much trouble.
He is a Gentleman, his continued help and support is one of the reasons why i will continue using THREE.
Kris is what every business needs as the first person of contact for the Company.
The company is only as good as the people who work for them.
Yes you can call customer services, but it can be not always be dealt with over the phone.
But i am confident if i go to Tamworth store that Kris will always help me and i can go away happy .
This Man is a big credit to the company.
November 28, 2025
Unprompted review
Reply from Three UK - 3Store Tamworth
Hey there.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
Reply from Three UK - 3Store Tamworth
Hey Joy, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John
Ash was very helpful and helped me…
Ash was very helpful and helped me setup my new phone
November 24, 2025
Unprompted review
Reply from Three UK - 3Store Tamworth
Thanks for your feedback, Peter, and it's lovely to hear that you enjoyed great customer service. from Ash during your recent purchase. We hope you enjoy the new phone, and appreciate you taking the time to share this with us. -Michael
Ash helped me out with setup of my new…
Ash helped me out with setup of my new phone. All sorted and working perfectly. Thanks
November 15, 2025
Unprompted review
Reply from Three UK - 3Store Tamworth
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Reply from Three UK - 3Store Tamworth
Thanks for this amazing 5⭐ review, Annie. We really do appreciate you taking the time to send this over! Great work Rich 🎉 -Jade
Discovery
Great service 3 Employee couldn't of been more helpful. Will definitely we coming back to 3 very impressed once again big thank you
November 11, 2025
Unprompted review
Reply from Three UK - 3Store Tamworth
Thanks for this fantastic 5⭐ review, David. We really do appreciate it! Have a great day 😊 -Jade
Reply from Three UK - 3Store Tamworth
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Tamworth store
Rich was extremely efficient and quick. Friendly atmosphere in store. Very happy with the service...as usual.
November 7, 2025
Unprompted review
Reply from Three UK - 3Store Tamworth
Thanks! Your review is really appreciated. -Pete
Thank you kris for helping with my sim
November 7, 2025
Unprompted review
Reply from Three UK - 3Store Tamworth
Thanks for your feedback, Tomas, and it's lovely to hear that you enjoyed great customer service from Kris with your SIM query. We appreciate you taking the time to share this with us. -Michael
Megan tamworth
Megan was very helpful and guided me through my home broadband. Thank you
November 7, 2025
Unprompted review
Reply from Three UK - 3Store Tamworth
Thanks for this amazing 5⭐ review. We really do appreciate you taking the time to send this over! Well done Megan 🎉 -Jade
Reply from Three UK - 3Store Tamworth
Hi Gillian, this is the experience we want for all our customers, we're so happy to hear this is the case for you, we'll certainly be passing your feedback on! -John
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