Very helpful staff. Dan talked us all they way through the phone and SIM upgrade and renewal. Ben did a fab job of transferring all the data. Very pleasant experience
Company replied
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Very helpful staff. Dan talked us all they way through the phone and SIM upgrade and renewal. Ben did a fab job of transferring all the data. Very pleasant experience
Company replied
I wanted to share an outstanding customer service experience I had with Dominic at the Three store in Torquay. From the moment I walked in, he was welcoming, knowledgeable, and genuinely focused... See more
Company replied
Fantastic customer service from Dann and the team at the Torquay store. 5G broadband and no fuss, upgraded my phone whilst I was there. Helpful with the technical bits and followed up with great custo... See more
Company replied
I had a complex issue with my phone, Trish and Done helped me tremulously to fix the problem with a lot of patience and lovely manner. I cannot thank them enough and am happy to recommend them to fami... See more
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Written by the company
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
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12 Union Street, TQ2 5PL, Torquay, South, United Kingdom
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Fantastic service from Dom. Very friendly and polite.

Reply from Three UK - 3Store Torquay
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