Got the best service today from Samuel, he’s super helpful, really knowledgeable, and advised us on how to get the best value for money with sims and phones switching from EE to Three. 10/10 would rec... See more
Company replied
Location
Switch locationUpper Level, Unit 32, Royal Victoria Place, TN1 2SS Tunbridge Wells, South, GB
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See what reviewers are saying
Joe and his co-assistant were really friendly and both stood up as I walked in… anxious to serve and help out. Joe was super helpful and patient with my dumb old timer questions and jokes. Really... See more
Company replied
Samuel has always offered rhe BEST advice to myself and son each and every time we have visited your store in RVP. Samuel is an amazing customer advisor, always welcoming , always remembering our pa... See more
Company replied
Joe was incredibly helpful and informative through the process of buying a new phone, and did not try and preasure us to purchase any extra products. Only tedious part of the process was calling th... See more
Company replied
Company details
About Three UK - 3Store Tunbridge Wells
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Upper Level, Unit 32, Royal Victoria Place, TN1 2SS, Tunbridge Wells, South, United Kingdom
- 01892517272
4.9
Excellent
99 reviews
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Bought an S26 from Joe
Joe was incredibly helpful and informative through the process of buying a new phone, and did not try and preasure us to purchase any extra products.
Only tedious part of the process was calling the customer service network to make payments.
June 19, 2026
Unprompted review
Reply from Three UK - 3Store Tunbridge Wells
Thanks a ton, Theo! ⭐ Joe smashed it with the support and honesty. We’re buzzing to hear you had such a great experience! -Ayesha
Sam was a great help with great…
Sam was a great help with great knowledge. Genuily seemed to want to help us get the best deal we wanted and we will be long term customer because of him.
June 16, 2026
Unprompted review
Reply from Three UK - 3Store Tunbridge Wells
Wow, James! It’s wonderful to hear that Sam made your experience so seamless. Thank you for taking the time to leave such an incredible 5⭐ review! -Veronica
Koray was very helpful
Koray was very helpful, professional,
Direct and a nice guy.
June 13, 2026
Unprompted review
Reply from Three UK - 3Store Tunbridge Wells
Love this energy, Ali 🎉 We’re delighted that Koray provided such expert, focused, and pleasant support. Here’s to more happy moments coming your way 😊 -Arvind
Excellent service from Joe1a
Excellent service from Joe. He took the time to help setup my new phone, explained everything clearly and made sure everything was working properly before I left. He was very friendly, patient and very knowledgable, making the whole process smooth and stress free. Really appreciated the help and would highly recommend him to anyone visiting the store. Thanks again!1
June 5, 2026
Unprompted review
Reply from Three UK - 3Store Tunbridge Wells
Thank you! It’s great to hear how well Joe supported you while setting up your new device. His clear guidance, friendly approach and attention to detail clearly made the whole experience smooth and reassuring. 🥰 -Prabhjeet
Joe and Sam very help ful renewing a…
Joe and Sam very help ful renewing a great deal for my tablet in Tunbridge Wells store today
June 1, 2026
Unprompted review
Reply from Three UK - 3Store Tunbridge Wells
Hi Teresa,
So glad to hear Joe and Sam were able to help you renew such a great deal ⭐ They’ll be delighted to see your message. -Ayesha
Koray at Tunbridge wells was fabulous…
Koray at Tunbridge wells was fabulous and helpful -great work need to keep these amazing staff
May 30, 2026
Unprompted review
Reply from Three UK - 3Store Tunbridge Wells
Hi Nicky. Thank you so much for taking the time to share this, as it is fantastic to hear that Koray at Tunbridge Wells provided such brilliant and helpful support during your visit. -Shivam
Koray was excellent
Koray was friendly, extremely helpful and efficient, with practical tips too. A great all-round experience.
May 25, 2026
Unprompted review
Reply from Three UK - 3Store Tunbridge Wells
Hi there 😊 It’s great to hear how well Koray supported you, bringing clarity and ease to the whole experience. We really appreciate you taking a moment to share this with us. -Arvind
Reply from Three UK - 3Store Tunbridge Wells
Hello John, it’s great to hear Koray provided such helpful support during your visit. Making things easy and straightforward really matters. -Shivam
Great Service
Joe was extremely helpful. He gave me exactly what I needed and explained everything well.
May 17, 2026
Unprompted review
Reply from Three UK - 3Store Tunbridge Wells
Hey Paul, that’s brilliant! We’re thrilled to hear that Joe made your experience such a positive one. Thank you so much for the amazing 5⭐ review! -Veronica
Joe was very friendly and helpful
May 16, 2026
Unprompted review
Reply from Three UK - 3Store Tunbridge Wells
Lovely to read this, Leo. Joe ensured you felt supported throughout, and it’s fantastic to know his friendliness and help stood out. -Manavata
The staff was very helpful especially…
The staff was very helpful especially the Customer Advisor Joe. I am very happy with the service
May 15, 2026
Unprompted review
Reply from Three UK - 3Store Tunbridge Wells
That’s awesome! A big shoutout to our team, and to Joe for going above and beyond to make your experience exceptional. They’ll be thrilled to know their efforts were truly appreciated. Thank you so much for the 5⭐ review! -Neha
Friendly staff
Koray, was very helpful and informative.
Friendly shop, let’s hope this wifi is good!
May 6, 2026
Unprompted review
Reply from Three UK - 3Store Tunbridge Wells
Thanks for this. It’s great to hear Koray was helpful and that you had a good experience in store. Enjoy every moment with your new device. -Neha
Best customer service
Mike was of great assistance as he supported with the best knowledge and suggestions. Very professional and polite. Thanks for the support
May 6, 2026
Unprompted review
Reply from Three UK - 3Store Tunbridge Wells
Wow, Clementine! 🎉 That’s awesome! A big shoutout to Mike for going above and beyond to make your experience exceptional. He’ll be thrilled to know his efforts were truly appreciated. Thank you so much for the 5⭐ review! -Neha
Great experience upgrading my phone and…
Great experience upgrading my phone and SIM at the three store. Joe and Koray were very friendly, efficient, and made everything really easy. They transferred all my data her for me, which was a huge help. Quick, smooth service and highly recommended.
April 25, 2026
Unprompted review
Reply from Three UK - 3Store Tunbridge Wells
Anthony, thanks for taking the time to leave this feedback. Fantastic to know Joe and Koray offered such attentive guidance and handled everything with ease. -Manavata
Joe.
Joe, really did great job doing services when we are buying phones, and really help us understand what needs to be done. We appreciate it so much.
April 19, 2026
Unprompted review
Reply from Three UK - 3Store Tunbridge Wells
Hi Harold, thanks so much for sharing your kind words 🙌. We’re delighted to hear Joe gave you such great support when buying your phones and made everything clear for you. -Neha
Great,we had our contract done by samuel
April 13, 2026
Unprompted review
Reply from Three UK - 3Store Tunbridge Wells
Hi Kyara, it’s wonderful Samuel helped sort your new plan. Thanks for joining us! -Kishan
Reply from Three UK - 3Store Tunbridge Wells
Great to hear this, Jarek. Joe clearly delivered a smooth and confident experience, making everything easy to follow from start to finish. Thanks for taking a moment to share your thoughts. -Manavata
Excellent and helpful service from Koray
Excellent and helpful service from Koray
April 9, 2026
Unprompted review
Reply from Three UK - 3Store Tunbridge Wells
Hi Alison, we're thrilled to hear Koray gave you such a brilliant experience! Thanks so much for sharing this feedback. -Samad
Quick reliable and brilliant staff…
Quick reliable and brilliant staff friendly. Amazing service from Koray and Samuel
April 7, 2026
Unprompted review
Reply from Three UK - 3Store Tunbridge Wells
Hey Chris, we’re so glad to hear Koray and Samuel were able to help and provide you with such great support. Thank you for sharing your lovely feedback 😊 -Maryalex
Fantastic
Samuel in Tunbridge wells was so helpful, got me the best price and little bits included with the phone. Couldn’t recommend more
April 1, 2026
Unprompted review
Reply from Three UK - 3Store Tunbridge Wells
Superb service paired with smart advice and great value. Samuel in Tunbridge Wells truly enhanced your experience, Elle, securing the best price along with thoughtful extras. May your day be filled with the same positivity you share! -Ashifa
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