Three UK - 3Store Tunbridge Wells Reviews 

Samuel was very helpful, no nonsense info. Very knowledgeable

Straight forward helpful service from Koray in the Tunbridge Wells three shop. Also had good service from another staff member the day before. Really great work.

Michael was very patient and knowledgeable. He was very quick and good and answering and solving the multiple problems we had

We have just been in the 3 shop to sort out my mums phone and Koray served us. What a patient, knowledgeable, helpful guy. He set everything up, nothing was too much trouble, and he was genuinely friendly. A true credit to you.

Samual was very professional and a great service to my needs.

Sam knows his stuff and helped us to get the best deal for us. Using the Three website is painful; going in store made it easy.

Samuel was very helpful and got me all sorted with my iPhone 17 pro max

Koray at Tunbridge Wells shopping centre was immensely helpful in sorting out my mobile queries.
His knowledge has been successful and a valuable asset to my understanding.

They were really helpful and explained well and upgraded my phone for me . Always helpful .

Samuel has been super helpful with any issues I've had in store. Not only that, when I need another deal. I always come to Samuel as I know he'll give me the right information and the best price.

Fantastic Customer Advisor (Tunbridge Wells) from Koray!

I had an excellent experience thanks to Koray. His customer service was outstanding from start to finish—professional, friendly, and incredibly helpful. He went above and beyond to make sure everything was sorted quickly and smoothly. It’s rare to come across someone so genuinely committed to providing great service.

Thank you, Koray—you were fantastic!

Koray was excellent supporting me to purchase a new phone and transfer my number.

I went into Tunbridge Wells yesterday on a mission to sort out new mobile phone contracts, and I’d psyched myself up to be as thorough as possible so I could get the best and most informed deal. I did the full tour of every phone shop in town. One in particular smelled like someone had been chain smoking in there since 2003, a couple looked like they could easily have been used as sets in a post-apocalyptic zombie film, and in most of them the staff were so uninterested that I started wondering if I’d actually passed away somewhere on my mobile phone mission. Not even an “I’ll be with you in a minute” as they wandered past not acknowledging my existence.

The Three shop was clean, bright, and the staff actually acknowledged my existence. I mainly dealt with Samuel, who was genuinely lovely and somehow turned the notoriously awkward task of getting a new phone into something calm and easy. He was clearly trying to get me the best deal for my needs rather than pushing the priciest thing on the shelf. When I popped back in later after deciding Three was the one I wanted to go with, I also spoke to Mike while Sam was with another customer, and he was just as great.

Sure, Three wasn’t the absolute cheapest, but honestly, for customer service that makes you feel like an actual person, I’d happily pay the small extra amount a month. Not just phone zombies churning out contracts. Sam and Mike 100% deserve a bonus for being great at their jobs and for transforming what is usually a soul-draining errand into a surprisingly pleasant experience.

Would absolutely recommend.

Samuel was excellent and really helped in a complex situation. Great service and very knowledgeable about contracts and offers. Getting me good value.

Great staff, really helpful

The customer advisor, Samuel (Sam), was extremely helpful and provided a wealth of information about the phones and contract options. He was also very friendly and approachable.

Samuel Was amazing!
Needs a promotion!
Accommodating, Informative and Helpful!

Archie was really helpful

Thank you Koray and Sam for helping me with my mobile device. They solved the issue immediately!