We as customers were very confused about the plans and contracts and how does the sim plans work, however this one staff member “Jasmine” was kind enough to help us step by step and explain the plan.... See more
Company replied
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We as customers were very confused about the plans and contracts and how does the sim plans work, however this one staff member “Jasmine” was kind enough to help us step by step and explain the plan.... See more
Company replied
We were assisted by Sameh at uxbridge 3! He was very patient and helpful with everything he has helped us with on his service. He is very kind, informative and made our experience with 3 today very gr... See more
Company replied
My wife and I visited the Three SIM card shop at Uxbridge Chimes Shopping Centre and were extremely satisfied with the service we received. Corey looked after us and made the whole process very ea... See more
Company replied
Cory was so helpful and carefully broke everything down for me in regards to a sim only contract and a device and sim contract. He was very calm and kind towards me. Cory was very patient and polite... See more
Company replied
Written by the company
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Written by the company

119 The Chimes, UB8 1GA, Uxbridge, London, United Kingdom
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Amazing service every time I visit this store Walid and Tim were every helpful

Reply from Three UK - 3Store Uxbridge

Reply from Three UK - 3Store Uxbridge
Cory in Uxbridge store was excellent. Patient, friendly and very polite. He was able to offer assistance and advice and made the whole experience easy and efficient. Fantastic customer service.

Reply from Three UK - 3Store Uxbridge
It was a great experience with team, they guide really well. Gautam, haider both members deals really well thanks

Reply from Three UK - 3Store Uxbridge
Hello there, id like to give a Huge shouout to Jas from the Three Store located in Uxbridge. She was very Helpful, Kind, and Accomdating by explaining and giving me a plan that i could have not expected, for me it wasnt just about the plan, but the way you can feel she truly cares for her customers, and i believe all of the people who work there do, she's one of a kind, and is one of the best customer service ive ever experienced, there was also a guy with a beenie who sparked a little moment of laughter while going through the plan so Big ups to him aswell, Thank You very much! - Jacob

Reply from Three UK - 3Store Uxbridge
Jasmine was lovely, very friendly and helpful. Tim was cool too.

Reply from Three UK - 3Store Uxbridge
The service from Tim has been amazing today. Can't fault him. Absolute credit to the store and the team

Reply from Three UK - 3Store Uxbridge
The people at the store were very patient and helpful. Gautam and Tim helped me set up my new phone and I was very satisfied with the service.

Reply from Three UK - 3Store Uxbridge
Gautam was really helpful, very knowledgable and approachable. Thank you

Reply from Three UK - 3Store Uxbridge
We had a great experience today at Three Shop in Chime Shopping Centre. Sarah was extremely helpful and kind, and she provided very useful information. Excellent customer service!

Reply from Three UK - 3Store Uxbridge
Great personality, very experienced and knowledgeable. Very friendly.

Reply from Three UK - 3Store Uxbridge
Very good and nice staff specially Tim he helped me and sort out my problems
What great man

Reply from Three UK - 3Store Uxbridge
Tim was very helpful when it came to collecting my order. He explained how everything worked and showed me different plans to help me get my money’s worth. He was very welcoming and made conversation that helped me during the whole process

Reply from Three UK - 3Store Uxbridge
The whole experience at the 3 store Uxbridge was very good.The process from start to finish was very relaxed.The 2 lads who helped me are a credit to the company.

Reply from Three UK - 3Store Uxbridge
My wife and I visited the Three SIM card shop at Uxbridge Chimes Shopping Centre and were extremely satisfied with the service we received. Corey looked after us and made the whole process very easy, fast, and stress-free.
He took the time to explain everything clearly, helped us find a much cheaper and better option than we expected, and even set us up with Wi-Fi. His knowledge, efficiency, and friendly manner made a real difference.
We walked out fully sorted and very happy. Excellent customer service and a great experience overall. Highly recommended — especially thanks to Corey.

Reply from Three UK - 3Store Uxbridge
Tim was extremely helpful and friendly! We had an amazing experience.

Reply from Three UK - 3Store Uxbridge
Tim is best
Fantastic service at Three Mobile Uxbridge!
I had an excellent experience at this store — the team was friendly, professional, and genuinely helpful from start to finish. Everything was explained clearly, and they made sure I left with the best plan and phone for my needs. The customer service here is on another level compared to other branches.
If you’re in Uxbridge and need anything mobile-related, I highly recommend visiting this store. Quick, efficient, and hassle-free. Brilliant service all around!

Reply from Three UK - 3Store Uxbridge
The sell assistant was excellent, I was looking at getting a iPhone 17 he was very helpful, he lowered my contract plan. he a brought a smile to my face.

Reply from Three UK - 3Store Uxbridge
Cori tim and Sarah were amazing help. They assisted myself and my son to report a fraud on my account.

Reply from Three UK - 3Store Uxbridge
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