Three UK - 3Store Uxbridge Reviews 

83
TrustScore 5 out of 5

4.9

119 The Chimes, UB8 1GA Uxbridge, London, GB


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Rated 5 out of 5 stars

We as customers were very confused about the plans and contracts and how does the sim plans work, however this one staff member “Jasmine” was kind enough to help us step by step and explain the plan.... See more

Company replied

Rated 5 out of 5 stars

We were assisted by Sameh at uxbridge 3! He was very patient and helpful with everything he has helped us with on his service. He is very kind, informative and made our experience with 3 today very gr... See more

Company replied

Rated 5 out of 5 stars

My wife and I visited the Three SIM card shop at Uxbridge Chimes Shopping Centre and were extremely satisfied with the service we received. Corey looked after us and made the whole process very ea... See more

Company replied

Rated 5 out of 5 stars

Cory was so helpful and carefully broke everything down for me in regards to a sim only contract and a device and sim contract. He was very calm and kind towards me. Cory was very patient and polite... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Uxbridge

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 119 The Chimes, UB8 1GA, Uxbridge, London, United Kingdom

  • 01895812150

4.9

Excellent

TrustScore 5 out of 5

83 reviews

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4.9

All reviews

(83)

30,969 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing service every time I visit this…

Amazing service every time I visit this store Walid and Tim were every helpful

February 19, 2026
Unprompted review
Three UK - 3Store Uxbridge logo

Reply from Three UK - 3Store Uxbridge

Thanks so much for sharing this wonderful feedback, Muhammad! We’re glad Walid and Tim were able to give you clear advice. It’s great to hear your visit was so smooth and that everything was sorted so quickly for you. ⭐ -Neha

Rated 5 out of 5 stars

Cory in Uxbridge store was excellent

Cory in Uxbridge store was excellent. Patient, friendly and very polite. He was able to offer assistance and advice and made the whole experience easy and efficient. Fantastic customer service.

January 24, 2026
Unprompted review
Three UK - 3Store Uxbridge logo

Reply from Three UK - 3Store Uxbridge

Anne, thank you for your review. We’re delighted your visit to our Uxbridge store was such a positive experience, and proud of the excellent service Cory provided 🌟 -Shivam

Rated 5 out of 5 stars

It was a great experience with team

It was a great experience with team, they guide really well. Gautam, haider both members deals really well thanks

January 20, 2026
Unprompted review
Three UK - 3Store Uxbridge logo

Reply from Three UK - 3Store Uxbridge

Hey Khalid, that’s amazing! We’re delighted to hear Gautam and Haider sorted everything for you. Thank you for sharing this wonderful 5⭐ review! -Veronica

Rated 5 out of 5 stars

Nice!

Hello there, id like to give a Huge shouout to Jas from the Three Store located in Uxbridge. She was very Helpful, Kind, and Accomdating by explaining and giving me a plan that i could have not expected, for me it wasnt just about the plan, but the way you can feel she truly cares for her customers, and i believe all of the people who work there do, she's one of a kind, and is one of the best customer service ive ever experienced, there was also a guy with a beenie who sparked a little moment of laughter while going through the plan so Big ups to him aswell, Thank You very much! - Jacob

January 19, 2026
Unprompted review
Three UK - 3Store Uxbridge logo

Reply from Three UK - 3Store Uxbridge

Hi Jacob, thank you for sharing your lovely experience 🎯 We’re delighted to hear that Jas and Beenie at our Uxbridge store provided such supportive and clear guidance, making your visit memorable. Wishing you a fantastic day 🌟 -Arvind

Rated 5 out of 5 stars

Jasmine was lovely

Jasmine was lovely, very friendly and helpful. Tim was cool too.

January 18, 2026
Unprompted review
Three UK - 3Store Uxbridge logo

Reply from Three UK - 3Store Uxbridge

Hi Sukhbinder, thanks for the lovely feedback 🎉 We’re delighted that Jasmine and Tim helped create such a positive visit for you. Wishing you a fantastic day 🌟 -Arvind

Rated 5 out of 5 stars

Uxbridge branch

The service from Tim has been amazing today. Can't fault him. Absolute credit to the store and the team

January 16, 2026
Unprompted review
Three UK - 3Store Uxbridge logo

Reply from Three UK - 3Store Uxbridge

Thanks for the fantastic review, Nathalie! We’re glad Tim delivered support that exceeded your expectations at our Uxbridge store. 😊 -Veronica

Rated 5 out of 5 stars

The people at the store were very…

The people at the store were very patient and helpful. Gautam and Tim helped me set up my new phone and I was very satisfied with the service.

January 16, 2026
Unprompted review
Three UK - 3Store Uxbridge logo

Reply from Three UK - 3Store Uxbridge

Thank you so much for sharing your experience, Nenita! Glad to hear that the process of getting your new phone went smoothly. We’re so happy to know that Gautam and Tim were able to help you with everything you needed. Enjoy your new phone, and feel free to reach out if you need anything else! ☺️ -Kashish

Rated 5 out of 5 stars

Gautam was really helpful

Gautam was really helpful, very knowledgable and approachable. Thank you

January 11, 2026
Unprompted review
Three UK - 3Store Uxbridge logo

Reply from Three UK - 3Store Uxbridge

Hey.

Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete

Rated 5 out of 5 stars

Excellent customer service

We had a great experience today at Three Shop in Chime Shopping Centre. Sarah was extremely helpful and kind, and she provided very useful information. Excellent customer service!

January 5, 2026
Unprompted review
Three UK - 3Store Uxbridge logo

Reply from Three UK - 3Store Uxbridge

Parisa, your feedback is a treasure! ✨ The way you shared your experience and highlighted Sarah’s radiant support fills us with pride, and we couldn’t be happier. Thank you for this dazzling 5 ⭐ review. -Ashifa

Rated 4 out of 5 stars

Three / iPhone 17

Great personality, very experienced and knowledgeable. Very friendly.

December 24, 2025
Unprompted review
Three UK - 3Store Uxbridge logo

Reply from Three UK - 3Store Uxbridge

Hi Viliame, we truly appreciate your 5 ⭐ review. It's fantastic to hear you had a wonderful experience. -Arvind

Rated 5 out of 5 stars

Very good and nice staff specially Tim…

Very good and nice staff specially Tim he helped me and sort out my problems
What great man

December 15, 2025
Unprompted review
Three UK - 3Store Uxbridge logo

Reply from Three UK - 3Store Uxbridge

Thanks for your feedback, Amar, and it's lovely to hear that you enjoyed great customer service from Tim. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Tim was very helpful when it came to…

Tim was very helpful when it came to collecting my order. He explained how everything worked and showed me different plans to help me get my money’s worth. He was very welcoming and made conversation that helped me during the whole process

December 15, 2025
Unprompted review
Three UK - 3Store Uxbridge logo

Reply from Three UK - 3Store Uxbridge

Thanks for your feedback, Emily, and it's lovely to hear that you enjoyed great customer service from Tim with your collection. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

The whole experience at the 3 store…

The whole experience at the 3 store Uxbridge was very good.The process from start to finish was very relaxed.The 2 lads who helped me are a credit to the company.

December 15, 2025
Unprompted review
Three UK - 3Store Uxbridge logo

Reply from Three UK - 3Store Uxbridge

Hey Hugh, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Satisfied customer

My wife and I visited the Three SIM card shop at Uxbridge Chimes Shopping Centre and were extremely satisfied with the service we received. Corey looked after us and made the whole process very easy, fast, and stress-free.

He took the time to explain everything clearly, helped us find a much cheaper and better option than we expected, and even set us up with Wi-Fi. His knowledge, efficiency, and friendly manner made a real difference.

We walked out fully sorted and very happy. Excellent customer service and a great experience overall. Highly recommended — especially thanks to Corey.

December 15, 2025
Unprompted review
Three UK - 3Store Uxbridge logo

Reply from Three UK - 3Store Uxbridge

We appreciate you taking the time to leave a 5* review. Thanks for your feedback and we’ll make sure this is passed back to the team. -John

Rated 5 out of 5 stars

Tim was extremely helpful and friendly

Tim was extremely helpful and friendly! We had an amazing experience.

December 12, 2025
Unprompted review
Three UK - 3Store Uxbridge logo

Reply from Three UK - 3Store Uxbridge

Hey Alessandra! 🎉 Awesome to hear! Huge shoutout to Tim for making your experience excellent. Thank you so much for sharing the feedback! -Kashish

Rated 5 out of 5 stars

Tim Fantastic service at Three Mobile…

Tim is best
Fantastic service at Three Mobile Uxbridge!
I had an excellent experience at this store — the team was friendly, professional, and genuinely helpful from start to finish. Everything was explained clearly, and they made sure I left with the best plan and phone for my needs. The customer service here is on another level compared to other branches.

If you’re in Uxbridge and need anything mobile-related, I highly recommend visiting this store. Quick, efficient, and hassle-free. Brilliant service all around!

December 11, 2025
Unprompted review
Three UK - 3Store Uxbridge logo

Reply from Three UK - 3Store Uxbridge

Hey Dawit, thank you for the 5 ⭐ review. We're overjoyed that Tim from the Uxbridge Branch made your experience outstanding. We're committed to ensuring every visit is just as positive and effortless. Thank you for choosing us. -Shivam

Rated 5 out of 5 stars

The sell assistant was excellent

The sell assistant was excellent, I was looking at getting a iPhone 17 he was very helpful, he lowered my contract plan. he a brought a smile to my face.

December 6, 2025
Unprompted review
Three UK - 3Store Uxbridge logo

Reply from Three UK - 3Store Uxbridge

Hey.

That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete

Rated 5 out of 5 stars

Cori tim and Sarah were amazing help

Cori tim and Sarah were amazing help. They assisted myself and my son to report a fraud on my account.

December 5, 2025
Unprompted review
Three UK - 3Store Uxbridge logo

Reply from Three UK - 3Store Uxbridge

Hey.

That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete

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