Three UK - 3Store Uxbridge Reviews 

83
TrustScore 5 out of 5

4.9

119 The Chimes, UB8 1GA Uxbridge, London, GB


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Rated 5 out of 5 stars

We as customers were very confused about the plans and contracts and how does the sim plans work, however this one staff member “Jasmine” was kind enough to help us step by step and explain the plan.... See more

Company replied

Rated 5 out of 5 stars

My wife and I visited the Three SIM card shop at Uxbridge Chimes Shopping Centre and were extremely satisfied with the service we received. Corey looked after us and made the whole process very ea... See more

Company replied

Rated 5 out of 5 stars

Cory was so helpful and carefully broke everything down for me in regards to a sim only contract and a device and sim contract. He was very calm and kind towards me. Cory was very patient and polite... See more

Company replied

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Excellent Service! I had an amazing experience getting my phone contract sorted thanks to their help. They were friendly, patient, and really took the time to explain everything clearly... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Uxbridge

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 119 The Chimes, UB8 1GA, Uxbridge, London, United Kingdom

  • 01895812150

4.9

Excellent

TrustScore 5 out of 5

83 reviews

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4.9

All reviews

(83)

30,969 reviews in the last 12 months

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Rated 5 out of 5 stars

10/10 Service from the guys

Service from the guys in store was impeccable. In and out within a few minutes when updating my contract.

December 1, 2025
Unprompted review
Three UK - 3Store Uxbridge logo

Reply from Three UK - 3Store Uxbridge

We totally appreciate your 5* review, Arjun- Have a nice day -Maxine

Rated 5 out of 5 stars

Sameh was absolutely brilliant

Sameh was absolutely brilliant, patient, knowledgeable and extremely helpful. I can’t thank him enough for his help in solving my problem

November 29, 2025
Unprompted review
Three UK - 3Store Uxbridge logo

Reply from Three UK - 3Store Uxbridge

Hi there.

Awesome stuff. Thanks for the 5 stars. -Pete

Rated 5 out of 5 stars

Friendly, fast and informative

Friendly, informative and very helpful. Really great customer service in store. Sameh was a lovely guy. Highly recommend speaking to him.

November 29, 2025
Unprompted review
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Reply from Three UK - 3Store Uxbridge

Hello there.

Awesome stuff. We're glad to hear that. Thanks for the support. -Pete

Rated 5 out of 5 stars

Tim who helped me in the store was…

Tim who helped me in the store was quick and efficient. He gave me more information than I needed which was really good as I will be back in the new year for a new device. Great service.

November 26, 2025
Unprompted review
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Reply from Three UK - 3Store Uxbridge

We're thrilled that you found Tim prompt and professional and that he explained all you needed to know. We'll be excited for your return :) Thank you, Peter -Scott

Rated 5 out of 5 stars

Walid was amazing

Walid was amazing. Explained everything easy. Really good

November 25, 2025
Unprompted review
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Reply from Three UK - 3Store Uxbridge

Thanks for your feedback, Akash, and it's lovely to hear that you enjoyed great customer service from Walid. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

TIMOTHY was great !!

November 23, 2025
Unprompted review
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Reply from Three UK - 3Store Uxbridge

Hi Canedia, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John

Rated 5 out of 5 stars

Great and very nice and helpful

Great and very nice and helpful

November 21, 2025
Unprompted review
Three UK - 3Store Uxbridge logo

Reply from Three UK - 3Store Uxbridge

Thanks for this fantastic 5⭐ review, Rana. We appreciate you taking the time to send this over! Have a great day 😊 -Jade

Rated 5 out of 5 stars

Thanks to Jasmin

I have been well looked after Jasmin. She showed a lot of professionalism and kindness. I really wish anyone to meet Jasmin at Three store in Uxbridge.

November 15, 2025
Unprompted review
Three UK - 3Store Uxbridge logo

Reply from Three UK - 3Store Uxbridge

Hey.

That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete

Rated 5 out of 5 stars

Jasmin was very helpful

Jasmin was very helpful. She was also very respectful and answered questions very kindly. Made the process very simple and helped demo device which was another plus. Very impressed.

November 15, 2025
Unprompted review
Three UK - 3Store Uxbridge logo

Reply from Three UK - 3Store Uxbridge

Hey.

Thanks! Your review is really appreciated. -Pete

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Excellent Service!

⭐️⭐️⭐️⭐️⭐️ Excellent Service!

I had an amazing experience getting my phone contract sorted thanks to their help. They were friendly, patient, and really took the time to explain everything clearly. They made the whole process quick and stress-free, and I felt completely supported from start to finish. I couldn’t have asked for better service. Highly recommended!

November 15, 2025
Unprompted review
Three UK - 3Store Uxbridge logo

Reply from Three UK - 3Store Uxbridge

Hi there.

Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete

Rated 5 out of 5 stars

Great customer service

Great customer service, and friendly customer service. Quickly able to resolve issues with your mobile phone SIM cards and plans.Specially I had received fantastic customer service.
Thank you

November 8, 2025
Unprompted review
Three UK - 3Store Uxbridge logo

Reply from Three UK - 3Store Uxbridge

Thanks for this fantastic 5⭐ review, Nandakumar. We really do appreciate it! Have a great day 😊 -Jade

Rated 5 out of 5 stars

Wonderful customer service and great…

Wonderful customer service and great staff, I am happy to join 3.

November 7, 2025
Unprompted review
Three UK - 3Store Uxbridge logo

Reply from Three UK - 3Store Uxbridge

Thanks for this amazing 5⭐ review, Nirmala. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade

Rated 5 out of 5 stars

I came in to get a SIM card and it was…

I came in to get a SIM card and it was a quick and simple process. Thanks especially to Tim and Cory who helped me in store.

November 6, 2025
Unprompted review
Three UK - 3Store Uxbridge logo

Reply from Three UK - 3Store Uxbridge

We're elated you've joined us, Nav. Sounds like Tim and Cory did a superb job getting you set up :) -Scott

Rated 5 out of 5 stars

Got all the right answers I needed

Got all the right answers I needed. Jasmin was very friendly and patient. definitely recommend the store

November 4, 2025
Unprompted review
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Reply from Three UK - 3Store Uxbridge

Yay, Karanjeet, that's so great to hear. We're glad Jasmine took her time to make clear every question you had. Thank you for leaving a 5 star review :) -Scott

Rated 5 out of 5 stars

Really good service and help by Gautam

Really good service and help by Gautam, thank you

November 2, 2025
Unprompted review
Three UK - 3Store Uxbridge logo

Reply from Three UK - 3Store Uxbridge

Thanks for your feedback, Kamaldeep, and it's lovely to hear that you enjoyed great customer service from Gautum. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

I had excellent service by a staff…

I had excellent service by a staff member called Sameh. Really happy.

November 2, 2025
Unprompted review
Three UK - 3Store Uxbridge logo

Reply from Three UK - 3Store Uxbridge

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

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