We as customers were very confused about the plans and contracts and how does the sim plans work, however this one staff member “Jasmine” was kind enough to help us step by step and explain the plan.... See more
Company replied
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We as customers were very confused about the plans and contracts and how does the sim plans work, however this one staff member “Jasmine” was kind enough to help us step by step and explain the plan.... See more
Company replied
My wife and I visited the Three SIM card shop at Uxbridge Chimes Shopping Centre and were extremely satisfied with the service we received. Corey looked after us and made the whole process very ea... See more
Company replied
Cory was so helpful and carefully broke everything down for me in regards to a sim only contract and a device and sim contract. He was very calm and kind towards me. Cory was very patient and polite... See more
Company replied
⭐️⭐️⭐️⭐️⭐️ Excellent Service! I had an amazing experience getting my phone contract sorted thanks to their help. They were friendly, patient, and really took the time to explain everything clearly... See more
Company replied
Written by the company
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Written by the company

119 The Chimes, UB8 1GA, Uxbridge, London, United Kingdom
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Service from the guys in store was impeccable. In and out within a few minutes when updating my contract.

Reply from Three UK - 3Store Uxbridge
Sameh was absolutely brilliant, patient, knowledgeable and extremely helpful. I can’t thank him enough for his help in solving my problem

Reply from Three UK - 3Store Uxbridge
Friendly, informative and very helpful. Really great customer service in store. Sameh was a lovely guy. Highly recommend speaking to him.

Reply from Three UK - 3Store Uxbridge
Tim who helped me in the store was quick and efficient. He gave me more information than I needed which was really good as I will be back in the new year for a new device. Great service.

Reply from Three UK - 3Store Uxbridge
Walid was amazing. Explained everything easy. Really good

Reply from Three UK - 3Store Uxbridge
Was a great Experience very helpful and welcoming staff.

Reply from Three UK - 3Store Uxbridge

Reply from Three UK - 3Store Uxbridge
I have been well looked after Jasmin. She showed a lot of professionalism and kindness. I really wish anyone to meet Jasmin at Three store in Uxbridge.

Reply from Three UK - 3Store Uxbridge
Jasmin was very helpful. She was also very respectful and answered questions very kindly. Made the process very simple and helped demo device which was another plus. Very impressed.

Reply from Three UK - 3Store Uxbridge
⭐️⭐️⭐️⭐️⭐️ Excellent Service!
I had an amazing experience getting my phone contract sorted thanks to their help. They were friendly, patient, and really took the time to explain everything clearly. They made the whole process quick and stress-free, and I felt completely supported from start to finish. I couldn’t have asked for better service. Highly recommended!

Reply from Three UK - 3Store Uxbridge
Great customer service, and friendly customer service. Quickly able to resolve issues with your mobile phone SIM cards and plans.Specially I had received fantastic customer service.
Thank you

Reply from Three UK - 3Store Uxbridge

Reply from Three UK - 3Store Uxbridge
Wonderful customer service and great staff, I am happy to join 3.

Reply from Three UK - 3Store Uxbridge
I came in to get a SIM card and it was a quick and simple process. Thanks especially to Tim and Cory who helped me in store.

Reply from Three UK - 3Store Uxbridge
Cory helped nicely knows his stuff and polite

Reply from Three UK - 3Store Uxbridge
Got all the right answers I needed. Jasmin was very friendly and patient. definitely recommend the store

Reply from Three UK - 3Store Uxbridge
Really good service and help by Gautam, thank you

Reply from Three UK - 3Store Uxbridge
I had excellent service by a staff member called Sameh. Really happy.

Reply from Three UK - 3Store Uxbridge
Cory was really helpful and guided us through upgrading my phone

Reply from Three UK - 3Store Uxbridge
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