I'd like to say massive thanks to Mike from Wakefield Trinity Walk branch for helping me choose my new phone and tarrif today. Mike is very polite, fun to talk to but stays focused ensuring all the im... See more
Company replied
Location
Switch locationUnit G42 Trinity Walk Shopping Centre, WF1 1QS Wakefield, Midlands, GB
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My mum who’s 67 years of age was with EE for 15 years and was having issues with the services, her contract expired 4 years ago and EE was still charging her full contract bill of £47 for iPhone 12.... See more
Company replied
We've been customers at 3 for around 16 years now and always receive excellent customer service. Our recent visit was no exception. Kerry was fantastic, both friendly and professional, explaining simp... See more
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I had a great experience at the Three store. The staff were very friendly and welcoming from the moment I walked in. They were helpful, patient, and took the time to explain everything clearly. Really... See more
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Company details
About Three UK - 3Store Wakefield
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit G42 Trinity Walk Shopping Centre, WF1 1QS, Wakefield, Midlands, United Kingdom
- 01924365126
4.9
Excellent
109 reviews
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Helpful courteous and spent the time to…
Helpful courteous and spent the time to understand our needs, thank you Jordan!
November 1, 2025
Unprompted review
Reply from Three UK - 3Store Wakefield
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
One guy in the 3 shop is really in…
One guy in the 3 shop is really in lovely and helped me sort my 3out
October 28, 2025
Unprompted review
Reply from Three UK - 3Store Wakefield
Thanks for your feedback, Sara, and it's lovely to hear that you enjoyed great customer service during your store visit. We appreciate you taking the time to share this with us. -Michael
Reply from Three UK - 3Store Wakefield
Thanks for the fantastic 5⭐ review, Abdalla. We really do love to hear this! Well done team 🎉 -Jade
My mum who’s 67 years of age was with…
My mum who’s 67 years of age was with EE for 15 years and was having issues with the services, her contract expired 4 years ago and EE was still charging her full contract bill of £47 for iPhone 12. We went to all phone shops to see what they can offer.
We went to 3 Store and we met Shane service was excellent, he went above and beyond, he took his time to ensure that my mum understood the deals and her contract, he made me and my mum feel comfortable and that’s what made us choose to go with the contract at 3 Store. I even got a sim only deal for myself.
October 14, 2025
Unprompted review
Reply from Three UK - 3Store Wakefield
Aw this was lovely to read, Chigozie. Thanks for your review -Maxine
Jordan slayed
Jordan was amazing !! He was so knowledgeable I felt like I was talking to God himself. Super happy with my broadband and wouldn't dream of going to anyone else :)
September 7, 2025
Unprompted review
Reply from Three UK - 3Store Wakefield
Hi Olivia, this is what we love to hear, we're so happy this was your experience, we'll certainly pass your feedback on! -John
Great phone holder fo r my car
I called into 3 store, Trinity Walk, wakefield on the off chance that they might have a suitable car 'phone holder'. Ive bought 3 others over the years and because the car window is at such an angle the phone literally hung, face down to the floor, as each of the arms crept down! The lad at
'three' had the patience of job, put the holder together and demonstrated it, I opted to buy and it is marvelous. The cradle sits into the centre well on the dashboard so the arm isnt going to droop and my days of trying to read the screen 'upside down' are history!
Last trip out i had to position the kids teddy to cuddle my phone. Not overly successfully i might add!
Thankyou so much for patience. Ive
seen Many holders online but most dont hold the phone when its fitted in a protective case.
This holder does it all brilliantly.
Im very happy 😊
Thankyou 🥰
September 24, 2025
Unprompted review
Reply from Three UK - 3Store Wakefield
Ah this was just lovely to read, Susan.
Thank you so much for taking the time to share such an amazing experience in one of our stores 😊 -Jade
Joy and Jordan were really helpful and…
Joy and Jordan were really helpful and friendly. Our Sims and mobile broadband were set up really quick and they saved us loads of money. Thank you guys!
September 14, 2025
Unprompted review
Reply from Three UK - 3Store Wakefield
Hi, Ian.
Thank you for taking the time to leave us this review. We're glad to hear that Joy and Jordan were helpful and friendly and were able to save you money on your SIMs and mobile broadband. We appreciate you sharing your positive experience and are always working to improve our services. -Pete
1st class service and friendly staff
Joy was so helpful and friendly and gave a fantastic service. I didn't realise three mobile broadband had improved so much over the last few years. The knowledge of product by the staff is highly rated. The store was immaculate and relaxing and also dog friendly. Thank you so much. I am so happy with the mobile broadband service and can recommend 100%
September 21, 2025
Unprompted review
Reply from Three UK - 3Store Wakefield
Hi, David.
Thank you for taking the time to share your positive experience. We're thrilled to hear that Joy was so helpful and friendly and that you're happy with your mobile broadband service. It's great to know that you found the store immaculate and relaxing, and that the staff's product knowledge was highly rated. We appreciate your recommendation and are always working to improve our services. -Pete
I'm not up to date with technology and…
I'm not up to date with technology and the people in this store always go over and above to help
September 10, 2025
Unprompted review
Reply from Three UK - 3Store Wakefield
Hi Geoffrey, thanks for getting in touch to let us know, we're always so happy to hear when customers are getting the experience we want them to have! -John
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