Three UK - 3Store Wakefield Reviews 

149
•
TrustScore 5 out of 5

4.9

Unit G42 Trinity Walk Shopping Centre, WF1 1QS Wakefield, Midlands, GB

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Rated 5 out of 5 stars

Just went into the three store in Wakefield to sort out a technical issue with my phone. Mike was fantastic! Nothing was too much effort. Mike was help, friendly and professional. Thank you

Company replied

Rated 5 out of 5 stars

Can say strongly say that the staff in here take real care of us customers. They are really looking out for us and helping us get the best deals. Additionally, the customer service is amazing. The tim... See more

Company replied

Rated 5 out of 5 stars

I'm a three customer and going through a very difficult time at the moment. I called in to the Wakefield store and was seen by a guy called Mike. He couldn't have been more helpful and kind. Not on... See more

Company replied

Rated 5 out of 5 stars

I'd like to say massive thanks to Mike from Wakefield Trinity Walk branch for helping me choose my new phone and tarrif today. Mike is very polite, fun to talk to but stays focused ensuring all the im... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Wakefield

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit G42 Trinity Walk Shopping Centre, WF1 1QS, Wakefield, Midlands, United Kingdom

  • 01924365126

4.9

Excellent

TrustScore 5 out of 5

149 reviews

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4.9

All reviews

(149)

33,970 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Called in to get a new phone

Called in to get a new phone, brilliant service everything transfeted over in a hour, really pleased, thanks Shane

October 7, 2026
Unprompted review
Three UK - 3Store Wakefield logo

Reply from Three UK - 3Store Wakefield

Simple, easy, sorted! 🎉✨ We’re hyped Shane could help you out today, have an awesome week ahead Martin! 🚀 — Three Social Media Team

Rated 5 out of 5 stars

Mike was great

Mike was great, easy to understand, honest and overall great service.

October 6, 2026
Unprompted review
Three UK - 3Store Wakefield logo

Reply from Three UK - 3Store Wakefield

Hey Anya, love to hear this! Mike made sure you left confident and sorted. Thanks for your amazing feedback 😊- Three Social Media Team.

Rated 5 out of 5 stars

Great service

Just went into the three store in Wakefield to sort out a technical issue with my phone. Mike was fantastic! Nothing was too much effort. Mike was help, friendly and professional. Thank you

October 4, 2026
Unprompted review
Three UK - 3Store Wakefield logo

Reply from Three UK - 3Store Wakefield

Hey John, thank you for taking the time to leave us an amazing 5⭐ review! 😊 It's fantastic to know that Mike took the time to support you and ensure everything was resolved smoothly, making the experience as stress-free as possible at our Wakefield branch.- Three Social Media Team

Rated 5 out of 5 stars

had a fantastic Experiance with Mike he…

had a fantastic Experiance with Mike he was very helpful

October 3, 2026
Unprompted review
Three UK - 3Store Wakefield logo

Reply from Three UK - 3Store Wakefield

Hi Alin, thank you for your review. We're delighted to hear Mike provided such great support and helped make your experience a positive one.— Three Social Media Team

Rated 5 out of 5 stars

So helpful in store

So helpful in store , really take their time to help you decide

October 2, 2026
Unprompted review
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Reply from Three UK - 3Store Wakefield

Hi Caroline, reviews like this are always a pleasure to read. It's great to know the time and support provided helped make your experience a positive one. — Three Social Media Team

Rated 5 out of 5 stars

Went into wakefield three store with a…

Went into wakefield three store with a very complex issiue michael gave me some amazing service today resolving me query and problem thanks for the help mike

September 30, 2026
Unprompted review
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Reply from Three UK - 3Store Wakefield

Hi Nigel, thank you for sharing this amazing 5⭐ review. It's lovely to see Michael at our Wakefield store recognised for helping resolve a challenging query. We appreciate your feedback.

Three Social Media Team

Rated 5 out of 5 stars

RAF was amazing and dealt with my query…

RAF was amazing and dealt with my query super fast

September 23, 2026
Unprompted review
Three UK - 3Store Wakefield logo

Reply from Three UK - 3Store Wakefield

Hi there, thank you for the wonderful rating! We are delighted that Raf could provide such prompt care and ensure everything went smoothly for you. – Three Social Media Team

Rated 5 out of 5 stars

I'm a three customer and going through…

I'm a three customer and going through a very difficult time at the moment. I called in to the Wakefield store and was seen by a guy called Mike. He couldn't have been more helpful and kind.
Not only did he help me with my questions I needed answering but he went above and beyond with with some help with my life situation.
Thank you Mike

September 21, 2026
Unprompted review
Three UK - 3Store Wakefield logo

Reply from Three UK - 3Store Wakefield

Your words speak volumes, Scott 💙 Mike's kindness and support at our Wakefield store went far beyond answering your questions, and we're grateful he could be there for you during such a difficult time 🌟

- Three Social Media Team

Rated 5 out of 5 stars

Thanks Staff was helpful

Thanks Staff was helpful

September 18, 2026
Unprompted review
Three UK - 3Store Wakefield logo

Reply from Three UK - 3Store Wakefield

Hi Ellis, thanks for taking the time to leave a review. We're pleased to hear the team was able to assist and make your visit a positive one.— Three Social Media Team

Rated 5 out of 5 stars

Great customer service thank you shane

September 19, 2026
Unprompted review
Three UK - 3Store Wakefield logo

Reply from Three UK - 3Store Wakefield

Hi Tracy, thanks for the fantastic feedback. We’re thrilled to hear that Shane delivered outstanding assistance and made your experience smooth and hassle free.
-Three Social Media Team

Rated 5 out of 5 stars

Shane helped me with my phone

September 10, 2026
Unprompted review
Three UK - 3Store Wakefield logo

Reply from Three UK - 3Store Wakefield

Hi Linda, thanks for the glowing 5⭐ love. We are glad to know that Shane delivered reliable assistance with your device and created a seamless experience for you.

- Three Social Media Team

Rated 5 out of 5 stars

Great customer service

Can say strongly say that the staff in here take real care of us customers. They are really looking out for us and helping us get the best deals. Additionally, the customer service is amazing. The times that I have been in Raf and Mike have been very helpful and made the experience much better.

September 9, 2026
Unprompted review
Three UK - 3Store Wakefield logo

Reply from Three UK - 3Store Wakefield

Hi Buba, thank you for taking the time to leave such a wonderful 5⭐ review! We’re so glad Raf and Mike and our team could make your experience smooth and enjoyable. - Three Social Media Team

Rated 5 out of 5 stars

Great service

Great customer service. Went beyond to ensure Ave got what best suits me and am fully satisfied. Thanks mike

September 9, 2026
Unprompted review
Three UK - 3Store Wakefield logo

Reply from Three UK - 3Store Wakefield

Hi Caroline, it’s good to know you found the right option and feel confident with your choice. Mike’s thoughtful approach clearly made a positive difference. — Three Social Media Team

Rated 5 out of 5 stars

Mike made things very easy today and…

Mike made things very easy today and assist all my needs thanks

September 9, 2026
Unprompted review
Three UK - 3Store Wakefield logo

Reply from Three UK - 3Store Wakefield

Hi there, we’re glad Mike could make everything feel more manageable and take care of what you needed today. Thanks for recognising his support — Three Social Media Team

Rated 5 out of 5 stars

Mike was amazing very helpful and…

Mike was amazing very helpful and knowledgeable thanks for helping me today

September 8, 2026
Unprompted review
Three UK - 3Store Wakefield logo

Reply from Three UK - 3Store Wakefield

Thanks a ton, Mohammed! 🎉 We’re so glad everything went perfectly with Mike. See you soon! 🥰 — Three Social Media Team

Rated 5 out of 5 stars

Rafal

Raf
Great friendly service

September 7, 2026
Unprompted review
Three UK - 3Store Wakefield logo

Reply from Three UK - 3Store Wakefield

Hi there, thanks for taking the time to leave a review. It's great to hear Rafal made your visit a positive one and helped create such a welcoming experience.— Three Social Media Team

Rated 5 out of 5 stars

Very good service from Jordan in…

Very good service from Jordan in Wakefield store

September 7, 2026
Unprompted review
Three UK - 3Store Wakefield logo

Reply from Three UK - 3Store Wakefield

Wow, Michael! Your review is next level awesome! 🎉 Huge shout out to Jordan for making it unforgettable. 😉 — Three Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service, great customer service.

September 7, 2026
Unprompted review
Three UK - 3Store Wakefield logo

Reply from Three UK - 3Store Wakefield

That’s fabulous, Michael! We really love hearing that from our customers, and it means a lot to us. Thank you so much for the 5 ⭐ review! - Three Social Media Team

Rated 5 out of 5 stars

Very friendly quick no pressure

Very friendly quick no pressure
Excellent Raf

September 7, 2026
Unprompted review
Three UK - 3Store Wakefield logo

Reply from Three UK - 3Store Wakefield

Hi Pat, what a lovely review to receive. We're delighted Raf helped make the experience so effortless from start to finish. 💜

Three Social Media Team

Rated 5 out of 5 stars

Great customer service as usual

Great customer service as usual. Raf spent a couple of hours making sure we had the right deals for our needs and not just the hard sell. He was very patient and allowed us to look at every option with great advice. That is why we've always gone into the Three shop.

September 6, 2026
Unprompted review
Three UK - 3Store Wakefield logo

Reply from Three UK - 3Store Wakefield

Hi Aaron, thank you for your review. It's wonderful to know Raf took the time to explore the available options and helped you find what suited your requirements. We appreciate your continued support. 💜

Three Social Media Team

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