Three UK - 3Store Walsall Reviews 

151
TrustScore 5 out of 5

4.9

31 Park Street, WS1 1LY Walsall, Midlands, GB


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Rated 5 out of 5 stars

Good customer advisor treat me really polite guide me and explain everything about plan and pricing Much appreciated Thankyou so much himanshu (Harry)

Company replied

Rated 5 out of 5 stars

Came to store to get a new phone for myself and also my parents. Bret was extremely helpful and went through the options avaliable not only for myself but also my parents. He was also extremely kind i... See more

Company replied

Rated 5 out of 5 stars

After struggling for 6 days to sort out my SIM card, Ami fixed my issue in a matter of minutes. The team were all so helpful and friendly, if I have any issues again we will definitely be coming into... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Walsall

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 31 Park Street, WS1 1LY, Walsall, Midlands, United Kingdom

  • 01922725997

4.9

Excellent

TrustScore 5 out of 5

151 reviews

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4.9

All reviews

(151)

31,241 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Great service, good advices, efficient

May 17, 2026
Unprompted review
Three UK - 3Store Walsall logo

Reply from Three UK - 3Store Walsall

Wonderful to hear this, Barbara. Friendly service and clear advice are exactly what we aim for, and we’re glad that came across so well during your visit. -Manavata

Rated 5 out of 5 stars

Amazing atar ajay was

May 17, 2026
Unprompted review
Three UK - 3Store Walsall logo

Reply from Three UK - 3Store Walsall

That’s amazing to hear, Keith. We’re really glad Ajay was so supportive and ensured everything was handled smoothly for you. -Manavata

Rated 5 out of 5 stars

Very good

Very good, very helpful, straight forward switch, thank you 👍👍

May 15, 2026
Unprompted review
Three UK - 3Store Walsall logo

Reply from Three UK - 3Store Walsall

Hi Mick! Simplifying the transition process is exactly what we strive for, and it is wonderful to know our team delivered clear guidance. 🥰 -Prabhjeet

Rated 5 out of 5 stars

the staff there was amazing

the staff there was amazing , a lady called nimra helped me out a lot and great service and recommendation

May 13, 2026
Unprompted review
Three UK - 3Store Walsall logo

Reply from Three UK - 3Store Walsall

Yay, Abubakar! 🎉 We absolutely love hearing this. Nothing beats walking away after receiving outstanding customer service. Nimra is truly awesome! 😎 -Kashish

Rated 5 out of 5 stars

The customer service was amazing

The customer service was amazing, Nimra helped with every enquiry professionally and was very helpful and friendly.

May 14, 2026
Unprompted review
Three UK - 3Store Walsall logo

Reply from Three UK - 3Store Walsall

Hi Usaid, thank you for taking the time to share this with us. We’re really glad to hear you had such a positive experience with Nimra. We truly appreciate your feedback. ✨ -Neha

Rated 5 out of 5 stars

Came few days ago and had the best…

Came few days ago and had the best experience the customer service is 10/10 was a little confused about the purchase but nimra helped me a lot with it and with the contract.

May 13, 2026
Unprompted review
Three UK - 3Store Walsall logo

Reply from Three UK - 3Store Walsall

This is lovely to hear, Aisha! 😊 We’re so glad Nimra helped clear things up and supported you throughout the purchase. Thanks for sharing your experience with us! -Samad

Rated 5 out of 5 stars

Very good and professional helpful

Very good and professional helpful

May 13, 2026
Unprompted review
Three UK - 3Store Walsall logo

Reply from Three UK - 3Store Walsall

Making our customers smile is something we strive for every day, Abukar. Our team made your visit special. Wishing you a lovely rest of your day! -Ashifa

Rated 5 out of 5 stars

Very good service

Very good service. Very professional and friendly.

May 12, 2026
Unprompted review
Three UK - 3Store Walsall logo

Reply from Three UK - 3Store Walsall

Wow, we absolutely love hearing this, Krzysztof! Thank you for the feedback. Enjoy the rest of your day. -Afaq

Rated 5 out of 5 stars

What was fantastic in helping me today

What was fantastic in helping me today, great customer service and would highly recommend to anyone.

May 10, 2026
Unprompted review
Three UK - 3Store Walsall logo

Reply from Three UK - 3Store Walsall

James, knowing that your visit was handled with such care and professionalism really makes our day. Thank you for sharing your experience and recommending us. -Manavata

Rated 5 out of 5 stars

Nothing was wrong it was my first…

Nothing was wrong it was my first experience here .

May 9, 2026
Unprompted review
Three UK - 3Store Walsall logo

Reply from Three UK - 3Store Walsall

That’s awesome to hear! 🎉 Ramandeep, we’re so happy you received such great help from us. Your feedback truly brightened our day! ☺️ -Prabhjeet

Rated 5 out of 5 stars

Ajay has always looked after me in…

Ajay has always looked after me in store and again today’s service was amazing

May 8, 2026
Unprompted review
Three UK - 3Store Walsall logo

Reply from Three UK - 3Store Walsall

Anamul, it’s fantastic to hear how consistently Ajay delivers such exceptional care. His dedication really shines through, and it’s great knowing you always walk away with a smooth and satisfying experience. -Manavata

Rated 5 out of 5 stars

Very helpful

Very helpful

May 5, 2026
Unprompted review
Three UK - 3Store Walsall logo

Reply from Three UK - 3Store Walsall

Hi John, thank you for taking the time to share this lovely feedback! We're always happy to help 😊 -Suhaas

Rated 5 out of 5 stars

Stefania was very helpful and explained…

Stefania was very helpful and explained everything perfectly.

May 2, 2026
Unprompted review
Three UK - 3Store Walsall logo

Reply from Three UK - 3Store Walsall

Hey Stefan. We’re so glad Stefania made your visit so enjoyable, with kind support that made the whole experience feel easy and welcoming. We hope you have a wonderful day! 😊 -Prabhjeet

Rated 5 out of 5 stars

Amazing customer service an great money…

Amazing customer service an great money for value deals, stef help me with all the detaila and procese and was hery helpful and friendly!

April 29, 2026
Unprompted review
Three UK - 3Store Walsall logo

Reply from Three UK - 3Store Walsall

Hi Dutu! It’s brilliant that Stef provided such a welcoming experience while handling the finer points of your new affordable plan. We’re thrilled the setup was so seamless and that you’re enjoying the value! 🙌 -Kishan

Rated 5 out of 5 stars

good customer service done by harry

good customer service done by harry

much recommended him for better deals and upg deals

April 26, 2026
Unprompted review
Three UK - 3Store Walsall logo

Reply from Three UK - 3Store Walsall

Hey Charan, that's brilliant! We're glad to hear that Harry was able to provide support and make the experience smooth. Thank you for taking the time to leave an incredible 5 ⭐ review! -Prabhjeet

Rated 5 out of 5 stars

Excellent experience with harry

April 25, 2026
Unprompted review
Three UK - 3Store Walsall logo

Reply from Three UK - 3Store Walsall

Simarjeet, thanks for taking a moment to leave this feedback. Great to know Harry provided such supportive and confident guidance throughout. -Manavata

Rated 5 out of 5 stars

Amaizing customer service

Amaizing customer service, stef was very helpful and friendly and made me feel valuable as a three customer 10/10 !!!

April 25, 2026
Unprompted review
Three UK - 3Store Walsall logo

Reply from Three UK - 3Store Walsall

Hi Jiri, it is great to hear that Stef’s helpful and friendly support made such a positive impression on you. We are so pleased that you had a top-tier experience and we really appreciate you sharing this 10/10 shout-out with us. -Kishan

Rated 5 out of 5 stars

I was served by Stef in the Walsall…

I was served by Stef in the Walsall store and she was amazing. She helped me straight away and was very friendly. I will defiantly recommend to friends and family

April 16, 2026
Unprompted review
Three UK - 3Store Walsall logo

Reply from Three UK - 3Store Walsall

Thank you for taking the time to share this, Keshia! We’re so pleased to hear that Stef made everything smooth and welcoming for you. Your recommendation means a lot to us. -Afaq

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