Good customer advisor treat me really polite guide me and explain everything about plan and pricing Much appreciated Thankyou so much himanshu (Harry)
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See what reviewers are saying
Came to store to get a new phone for myself and also my parents. Bret was extremely helpful and went through the options avaliable not only for myself but also my parents. He was also extremely kind i... See more
Company replied
Himanshu has been very helpful, gave us good discounts. Good hospitality and good person to get help from
Company replied
After struggling for 6 days to sort out my SIM card, Ami fixed my issue in a matter of minutes. The team were all so helpful and friendly, if I have any issues again we will definitely be coming into... See more
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Company details
About Three UK - 3Store Walsall
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
31 Park Street, WS1 1LY, Walsall, Midlands, United Kingdom
- 01922725997
4.9
Excellent
151 reviews
Asks customers to review
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Very nice customer service by Stef…
Very nice customer service by Stef really appreciated
April 15, 2026
Unprompted review
Reply from Three UK - 3Store Walsall
Thank you for the amazing feedback, Amir! ✨ We’re thrilled that Stef was able to support you so brilliantly. -Veronica
Reply from Three UK - 3Store Walsall
Glad to hear that Harry was able to give you such an awesome experience 😊 Thanks for taking the time to share this with us, Sakar ❤️ -Arvind
Very patient and nice
Very patient and nice, recomand if you need anything to go to Ștef!
April 10, 2026
Unprompted review
Reply from Three UK - 3Store Walsall
That's brilliant, Mirela! We're super happy to hear that Ștef gave you all the support you needed. Thank you so much for the 5⭐ review! -Samad
Amaizing customer service
Amaizing customer service, Stef is a stat!!!
April 10, 2026
Unprompted review
Reply from Three UK - 3Store Walsall
Appreciate your feedback, Florin! We’re delighted that Stef’s support stood out and gave you such a positive experience. Thank you for taking the time to leave us a 5 ⭐ review. -Maryalex
very pleased
April 10, 2026
Unprompted review
Reply from Three UK - 3Store Walsall
Wow, we absolutely love hearing this, Regina! Thank you for the feedback. Enjoy the rest of your day 🎉 -Neha
Alecia was very pleasant and very…
Alecia was very pleasant and very helpful 5 stars
April 8, 2026
Unprompted review
Reply from Three UK - 3Store Walsall
We’re delighted to hear Alecia provided such pleasant and helpful service. Your feedback is a wonderful reflection of the care our team aims to deliver. -Shivam
Spoke to Alecia she was brilliant
Spoke to Alecia she was brilliant. Friendly smile and helped me sort everything out. Brilliant customer service.
April 8, 2026
Unprompted review
Reply from Three UK - 3Store Walsall
Thanks a ton, Grimm! 🎉 We’re so glad everything went perfectly with Alecia, and we can’t wait to welcome you back again! 🥰 -Kashish
What was amazing helped us with…
What was amazing helped us with broadband as other network I use have never helped thank you Ajay
April 3, 2026
Unprompted review
Reply from Three UK - 3Store Walsall
Thank you, Gracie! We’re delighted that Ajay could provide the support you needed and make your broadband experience straightforward. Thank you for this lovely 5 ⭐ review! -Prabhjeet
Reply from Three UK - 3Store Walsall
Thanks so much, Moni! Great to hear you were looked after so well. Himanshu will be delighted to know his support made your visit a smooth and positive one. -Manavata
Reply from Three UK - 3Store Walsall
Danielle, we’re so pleased to hear you had a positive experience. Thanks for taking the time to let us know. -Shivam
Outstanding Store
Came to store to get a new phone for myself and also my parents. Bret was extremely helpful and went through the options avaliable not only for myself but also my parents. He was also extremely kind in helping my mom and dad set up their new phones while we was in-store. Having someone like Bret just makes the whole process so much easier and I would highly recommend anyone to come to this store.
March 17, 2026
Unprompted review
Reply from Three UK - 3Store Walsall
Unforgettable experiences are made possible by people like Bret, whose dedication truly shines. We’re delighted that he enhanced your experience, Natasha, and secured a deal truly worth recommending. -Ashifa
Harry is a superb customer relations…
Harry is a superb customer relations specialist because of his amazing service he gave to me on my visit to their office in Walsall..
March 16, 2026
Unprompted review
Reply from Three UK - 3Store Walsall
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
we had a valuable experience served by…
we had a valuable experience served by harry and get everything updated. thanks a lot and will refer to everyone.
March 16, 2026
Unprompted review
Reply from Three UK - 3Store Walsall
Thank you, Avtar! We’re so glad to hear you had a great experience with Harry and got everything updated smoothly. We really appreciate your kind words and your recommendation. 🥰 -Ayesha
Amazing customer service
Amazing customer service, Stef was very helpful
March 14, 2026
Unprompted review
Reply from Three UK - 3Store Walsall
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Excellent staff
Excellent staff. She is wonderful.
She is so good on the Job
Bravo!
March 13, 2026
Unprompted review
Reply from Three UK - 3Store Walsall
Thanks for the 5⭐ review! We're thrilled our colleague gave you great service and friendly guidance. Hope you have a wonderful day! 😊 -Neha
Reply from Three UK - 3Store Walsall
Wow, we absolutely love hearing this, Inese! Thank you for the fantastic 5⭐ review. We hope you have a wonderful day! 😊 -Neha
Reply from Three UK - 3Store Walsall
Hey Teenu. We love hearing this! Harry brings a touch of magic that turns simple moments into something you’ll remember. 🥳 -Prabhjeet
Very happy with Alecias customer…
Very happy with Alecias customer service i have now moved from 02 as the store has closed down also ended up with a cheaper deal.
March 9, 2026
Unprompted review
Reply from Three UK - 3Store Walsall
Thanks so much for sharing this, Sandra! We’re delighted to hear Alecia gave you such great service and that you’ve found a better deal with us after moving from O2. 🌟 It’s wonderful knowing our team could make the switch smooth for you. -Neha
Alecia was very helpful and I am happy…
Alecia was very helpful and I am happy with her service.
March 5, 2026
Unprompted review
Reply from Three UK - 3Store Walsall
Oh wow, Olugbenga! Thank you for sharing your thoughts about Alecia. We’re so glad we could guide you along the way, and here’s to many more smiling moments together! 💗 -Kashish
Customer service
Customer service
Friendly
He knew how to help me straight away,
March 3, 2026
Unprompted review
Reply from Three UK - 3Store Walsall
Delivering outstanding service is what we strive for every day, and we’re glad we could make your visit memorable, Julie. -Ashifa
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