Good customer advisor treat me really polite guide me and explain everything about plan and pricing Much appreciated Thankyou so much himanshu (Harry)
Company replied
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See what reviewers are saying
Stef has been Excellent adviser appreciate she s been able to help me and also informed me about 3 plus app which I wasn't aware of
Company replied
Came to store to get a new phone for myself and also my parents. Bret was extremely helpful and went through the options avaliable not only for myself but also my parents. He was also extremely kind i... See more
Company replied
After struggling for 6 days to sort out my SIM card, Ami fixed my issue in a matter of minutes. The team were all so helpful and friendly, if I have any issues again we will definitely be coming into... See more
Company replied
Company details
About Three UK - 3Store Walsall
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
31 Park Street, WS1 1LY, Walsall, Midlands, United Kingdom
- 01922725997
4.9
Excellent
151 reviews
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Very happy with Alecias customer…
Very happy with Alecias customer service i have now moved from 02 as the store has closed down also ended up with a cheaper deal.
March 9, 2026
Unprompted review
Reply from Three UK - 3Store Walsall
Thanks so much for sharing this, Sandra! We’re delighted to hear Alecia gave you such great service and that you’ve found a better deal with us after moving from O2. 🌟 It’s wonderful knowing our team could make the switch smooth for you. -Neha
Alecia was very helpful and I am happy…
Alecia was very helpful and I am happy with her service.
March 5, 2026
Unprompted review
Reply from Three UK - 3Store Walsall
Oh wow, Olugbenga! Thank you for sharing your thoughts about Alecia. We’re so glad we could guide you along the way, and here’s to many more smiling moments together! 💗 -Kashish
Customer service
Customer service
Friendly
He knew how to help me straight away,
March 3, 2026
Unprompted review
Reply from Three UK - 3Store Walsall
Delivering outstanding service is what we strive for every day, and we’re glad we could make your visit memorable, Julie. -Ashifa
Brilliant customer service and pleased with the outcome
Great customer service 👏 👌 👍
February 27, 2026
Unprompted review
Reply from Three UK - 3Store Walsall
Mike, you've made us smile! 😊 Thank you for the amazing 5 ⭐ review. Wishing you a fantastic day! -Afaq
Good dealing by himanshu
Good dealing by himanshu
Really appreciate
February 22, 2026
Unprompted review
Reply from Three UK - 3Store Walsall
Hi Babar, thanks so much for your amazing review! Himanshu will be super happy to know he made such a difference for you. We hope you have a lovely day! ☺️ -Ayesha
Reply from Three UK - 3Store Walsall
Dharmaraj, thanks for the love! 😊 Hari was thrilled to help and we’re so glad you had a fantastic time 🥰 -Ayesha
Very good service by Harry
February 22, 2026
Unprompted review
Reply from Three UK - 3Store Walsall
Woohoo 🎉 Thrilled to hear Harry made your experience fabulous 🚀 Thanks for the glowing 5 ⭐ review, Anuj. -Arvind
Harry was very helpful
Harry was very helpful, sorted out a confusion from my last visit, which resulted in me receiving the wrong device of which I had originally chosen. Wasn’t too long of a process and very helpful. Thank you!
February 18, 2026
Unprompted review
Reply from Three UK - 3Store Walsall
That’s fantastic to hear, Gee! 🎉 Harry will be thrilled to know his support helped resolve the issue and got you the device you originally wanted. 💜 -Shivam
Reply from Three UK - 3Store Walsall
Hello, Neha! We’re thrilled to know your experience felt genuinely warm and welcoming. Thank you for taking the time to share this lovely feedback. ☺️ -Prabhjeet
Reply from Three UK - 3Store Walsall
Hi Joanne! Great to hear Stef looked after you and gave you the support you needed. -Kishan
Good service
February 12, 2026
Unprompted review
Reply from Three UK - 3Store Walsall
Wow, we absolutely love hearing this, Narender! Thank you for the fantastic 5 ⭐ review. We hope you have a wonderful day! -Afaq
Good Service by Harry
February 12, 2026
Unprompted review
Reply from Three UK - 3Store Walsall
That's impressive, Usman! We’re overjoyed to hear that Harry made your experience fabulous. Thank you so much for sharing the feedback! ☺️ -Prabhjeet
Steph was very helpful and informative.
Steph was very helpful and informative.
February 11, 2026
Unprompted review
Reply from Three UK - 3Store Walsall
Thanks a ton for your review, Jack! 🎉 Steph really nailed it, and we look forward to serving you again! ☺️ -Kashish
Amazing customer service from Steph.
Amazing customer service from Steph.
February 7, 2026
Unprompted review
Reply from Three UK - 3Store Walsall
Hey Lucy! 💫 That’s amazing to hear! Kudos to Steph for making the experience extraordinary. Thank you for your kind words! -Ashifa
She took her time to explain things to…
She took her time to explain things to me
February 6, 2026
Unprompted review
Reply from Three UK - 3Store Walsall
What an amazing 5⭐ rating, Goodnews! We’re delighted to know our services brought you joy. Wishing you a day as bright as your feedback! -Ayesha
Reply from Three UK - 3Store Walsall
Oh wow, Sihad! That’s what we call fantastic service. We truly appreciate you sharing this with us! ☺️ -Neha
Amazing customer experience
Amazing customer experience, thank you Stefania
February 6, 2026
Unprompted review
Reply from Three UK - 3Store Walsall
That’s wonderful to hear, Fana! Stefania loved helping you and we’re so happy you had a great experience. Thanks for taking the time to share the joy! ⭐ -Ayesha
Stefania was pleasant
Stefania was pleasant , efficient & knowledgeable. She is asset the the company.
February 4, 2026
Unprompted review
Reply from Three UK - 3Store Walsall
Thank you, Neil, for sharing such wonderful feedback. We’re delighted that Stefania was able to make your experience smooth and easy. Have a great day! 🤗 -Kashish
Reply from Three UK - 3Store Walsall
That’s awesome to hear! 🎉 Gagan, we’re so happy you received such great help from us. Thanks for this amazing 5 ⭐ review. -Prabhjeet
Reply from Three UK - 3Store Walsall
Hi Jyoti, thanks for taking a moment to leave this review. It’s great to hear you had a positive experience, and we appreciate your shout‑out for Himanshu. -Kishan
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