Good customer advisor treat me really polite guide me and explain everything about plan and pricing Much appreciated Thankyou so much himanshu (Harry)
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See what reviewers are saying
Stef has been Excellent adviser appreciate she s been able to help me and also informed me about 3 plus app which I wasn't aware of
Company replied
Came to store to get a new phone for myself and also my parents. Bret was extremely helpful and went through the options avaliable not only for myself but also my parents. He was also extremely kind i... See more
Company replied
After struggling for 6 days to sort out my SIM card, Ami fixed my issue in a matter of minutes. The team were all so helpful and friendly, if I have any issues again we will definitely be coming into... See more
Company replied
Company details
About Three UK - 3Store Walsall
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
31 Park Street, WS1 1LY, Walsall, Midlands, United Kingdom
- 01922725997
4.9
Excellent
154 reviews
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Harry was great for explaining the…
Harry was great for explaining the different plans, he was very polite and cheerful. Good customer service skills.
January 29, 2026
Unprompted review
Reply from Three UK - 3Store Walsall
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Upgraded in store with alecia she is…
Upgraded in store with alecia she is very helpful and informative about the rises in april.She served me two years back and always nice to see a familiar face.
January 28, 2026
Unprompted review
Reply from Three UK - 3Store Walsall
Abdul, thank you for your outstanding 5 ⭐ review! It’s wonderful to hear that Alecia made your experience epic and helped you secure the best deal. Your loyalty over the years means a lot to us. Wishing you an amazing day ahead! -Afaq
Ajay was great got my new contact…
Ajay was great got my new contact sorted!!
January 24, 2026
Unprompted review
Reply from Three UK - 3Store Walsall
Thanks for sharing your feedback! We’re glad Ajay was able to get your new contract sorted smoothly 👍 -Shivam
Great customer service from Bret
January 23, 2026
Unprompted review
Reply from Three UK - 3Store Walsall
We really appreciate you taking the time to share this, Mercy ✨. It’s wonderful to know Bret made such a good impression 😊. -Shivam
Ajay was very helpful and helped us set…
Ajay was very helpful and helped us set up nee phone - would recommend using Three+ Walsall.
January 23, 2026
Unprompted review
Reply from Three UK - 3Store Walsall
Hi Bei! 🎉 Congrats on the new phone. It’s great to hear Ajay was helpful with your setup at our Walsall store. We’re glad you had a positive experience and appreciate the recommendation. -Kishan
Alecia is 100% my go to girl always so…
Alecia is 100% my go to girl always so helpful and patience of a Saint!Always wait to see her.Im happy with the service she gives im so grateful.
January 22, 2026
Unprompted review
Reply from Three UK - 3Store Walsall
Thanks a ton, Frank! We’re glad everything went smoothly, and we’re glad that Alecia has been so brilliant in her work. It means a lot to know she makes such a positive impact, and we look forward to welcoming you back again! 🥰 -Kashish
Darran was a great help in getting me…
Darran was a great help in getting me an additional line for my business ans moving my daughters number across
January 22, 2026
Unprompted review
Reply from Three UK - 3Store Walsall
Thank you, Naveed, for your kind words! It’s wonderful to know Darran could assist you with both your business line and your daughter’s number transfer. Wishing you all the best! 🤗 -Ayesha
Stef was wonderful
Stef was a wonderful person to have help me with my issues, she was polite, courteous and extremely helpful ☺️
January 17, 2026
Unprompted review
Reply from Three UK - 3Store Walsall
Thank you for sharing this lovely review, Daniel! 🌟 It’s wonderful to hear that Stef made such a positive impact with her friendly and supportive approach. 😊 -Veronica
Good customers services..
Good customers services... By himanshu
Nice experience ...
January 15, 2026
Unprompted review
Reply from Three UK - 3Store Walsall
Thanks for this fantastic review, Kiran! We’re thrilled to hear Himanshu provided excellent support. -Neha
Darran provided exceptional customer…
Darran provided exceptional customer service. He was incredibly attentive and patient with my mother, who struggles with using her phone and is not very familiar with technology. His kindness, understanding, and professionalism truly stood out.
I honestly wish I could do more than just leave a review, as customer service like his is rare. If every customer service representative were like Darran, the experience would be so much better for everyone. I would rate him 10/10 without hesitation. He is a genuinely kind-hearted person
God bless him and his good heart.
January 14, 2026
Unprompted review
Reply from Three UK - 3Store Walsall
Hi there, thank you so much for sharing this lovely feedback! We’re thrilled to hear Darran made such a positive impact and gave your mother the support she needed. Wishing you a wonderful day! 😊 -Neha
Great service by Darren he helped me…
Great service by Darren he helped me alot
January 14, 2026
Unprompted review
Reply from Three UK - 3Store Walsall
Thanks a ton! Darren will be happy to know his help made such a positive difference for you. We hope you have an amazing day, Georgiana! 😊 -Ayesha
Always helpful staff in the shop
Always helpful staff in the shop. AJ was very easy to relate to and helped to reduce the monthly cost.
January 12, 2026
Unprompted review
Reply from Three UK - 3Store Walsall
Hi Gemma, we’re thrilled that AJ and our team delivered exceptional service! Thank you for taking the time to leave us such a great review. -Neha
Darren was very helpful and guided me…
Darren was very helpful and guided me through a easy sale
January 12, 2026
Unprompted review
Reply from Three UK - 3Store Walsall
Love this! Darren was happy to help, and we’re overjoyed your sale was so easy. Thank you for your kind words, Theresa. They keep us smiling ☺️ -Ayesha
Ajay was amazing and will recommend him…
Ajay was amazing and will recommend him to all my family and friends. You need more advisors like him
January 8, 2026
Unprompted review
Reply from Three UK - 3Store Walsall
Hi there! We’re absolutely thrilled to hear Ajay delivered such an outstanding experience. Thanks so much for the 5⭐ review, we look forward to welcoming you back again soon! -Ayesha
I met with Harry
I met with Harry, He is excellent, I have great experience with him, got sims and broadband . 🤩
December 29, 2025
Unprompted review
Reply from Three UK - 3Store Walsall
"Hi Lovepreet! 🎉 Your appreciation has brightened our day! Harry’s standout support made setting up your phone and Wi‑Fi feel simple and smooth. We’re delighted to have you with us. -Kishan
Reply from Three UK - 3Store Walsall
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Great experience great help from ajay
December 27, 2025
Unprompted review
Reply from Three UK - 3Store Walsall
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Reply from Three UK - 3Store Walsall
Hey.
Thanks! Your review is really appreciated. -Pete
very good experience
very good experience. she helped me a lot . solved my concern. excellent experience♥️
December 17, 2025
Unprompted review
Reply from Three UK - 3Store Walsall
Hi Gulnaz 🎉 Thank you so much for the amazing 5 ⭐ review. We’re thrilled that everything worked out well for you and wish you an absolutely wonderful day ahead 🌸✨ -Arvind
Himanshu is a veryy good man
Himanshu is a veryy good man . Exellent work and also a services .
December 14, 2025
Unprompted review
Reply from Three UK - 3Store Walsall
Thanks for this amazing 5 ⭐ review, Harsh. We really appreciate you taking the time to send this over to us! Great work Himanshu 🎉 -Kashish
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