Three UK - 3Store Walsall Reviews 

154
TrustScore 5 out of 5

4.9

31 Park Street, WS1 1LY Walsall, Midlands, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Good customer advisor treat me really polite guide me and explain everything about plan and pricing Much appreciated Thankyou so much himanshu (Harry)

Company replied

Rated 5 out of 5 stars

Stef has been Excellent adviser appreciate she s been able to help me and also informed me about 3 plus app which I wasn't aware of

Company replied

Rated 5 out of 5 stars

Came to store to get a new phone for myself and also my parents. Bret was extremely helpful and went through the options avaliable not only for myself but also my parents. He was also extremely kind i... See more

Company replied

Rated 5 out of 5 stars

After struggling for 6 days to sort out my SIM card, Ami fixed my issue in a matter of minutes. The team were all so helpful and friendly, if I have any issues again we will definitely be coming into... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Walsall

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 31 Park Street, WS1 1LY, Walsall, Midlands, United Kingdom

  • 01922725997

4.9

Excellent

TrustScore 5 out of 5

154 reviews

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4.9

All reviews

(154)

31,400 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good dealing and Himanshu gave us…

Very good dealing and Himanshu gave us very good deals we are very happy by his service and i appreciate his work.

November 8, 2025
Unprompted review
Three UK - 3Store Walsall logo

Reply from Three UK - 3Store Walsall

Hey.

That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete

Rated 5 out of 5 stars

Business SIM card

Me and my friend came in for business SIM cards and Bret looked after us perfectly. He gave us the best advice for your business and the next step to take that would make things easier!
He was so friendly and so patient especially because I came in completely blind!

10/10 customer service.

November 8, 2025
Unprompted review
Three UK - 3Store Walsall logo

Reply from Three UK - 3Store Walsall

Hey.

Thanks! Your review is really appreciated. -Pete

Rated 5 out of 5 stars

Great service

Ajay helped me take out a new deal and new phone after several years of having a poor phone, it was needed. Ajay was friendly and went through the various options with me, and gave me a few freebies :)

November 7, 2025
Unprompted review
Three UK - 3Store Walsall logo

Reply from Three UK - 3Store Walsall

Hello there.

Awesome stuff. We're glad to hear that. Thanks for the support. -Pete

Rated 5 out of 5 stars

Ajay was very helpful today and managed…

Ajay was very helpful today and managed to help men with everything I need and even more

November 7, 2025
Unprompted review
Three UK - 3Store Walsall logo

Reply from Three UK - 3Store Walsall

Thanks for this amazing 5⭐ review, Chloe. We really do appreciate you taking the time to send this over! Well done Ajay 🎉 -Jade

Rated 5 out of 5 stars

Alecia has provided great customer.I…

Alecia has provided great customer.I came in store today because the o2 store has been closed.I wanted a cheaper sim deal and she found me a great deal for £10.00 I am very grateful.

November 6, 2025
Unprompted review
Three UK - 3Store Walsall logo

Reply from Three UK - 3Store Walsall

Thanks for this amazing 5⭐ review, Michael. We really do appreciate you taking the time to send this over! Well done Alecia 🎉 -Jade

Rated 5 out of 5 stars

Excellent customer service

November 6, 2025
Unprompted review
Three UK - 3Store Walsall logo

Reply from Three UK - 3Store Walsall

Thanks for this amazing 5⭐ review, Kim. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade

Rated 5 out of 5 stars

Good experience

Had a great experience!
Ajay was great in store in Walsall! Very helpful and honest!

November 3, 2025
Unprompted review
Three UK - 3Store Walsall logo

Reply from Three UK - 3Store Walsall

Thanks for this fantastic 5⭐ review, JL. We really do appreciate you taking the time to send this over! Great work Ajay 🎉 -Jade

Rated 5 out of 5 stars

Ajay is very helpful we bought two…

Ajay is very helpful we bought two iphones

November 2, 2025
Unprompted review
Three UK - 3Store Walsall logo

Reply from Three UK - 3Store Walsall

Thanks for this fantastic 5⭐ review, Boss. We really do appreciate you taking the time to send this over! Great work Ajay 🎉 -Jade

Rated 5 out of 5 stars

Great service

Great service. Well happy with the knowledge of the adviser AJ.

Would definitely recommend you use this store

November 2, 2025
Unprompted review
Three UK - 3Store Walsall logo

Reply from Three UK - 3Store Walsall

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

Very helpful

Very helpful, Ajay explained lots of options and helps us to work out the best one for us! Really approachable and friendly.

November 2, 2025
Unprompted review
Three UK - 3Store Walsall logo

Reply from Three UK - 3Store Walsall

Hi there.

That's great. We're glad to hear that. Thank you for the 5 stars. -Pete

Rated 5 out of 5 stars

Really friendly service AJAY was so…

Really friendly service AJAY was so friendly and helped me .I would recommend 3 and the walsall store to everyone .
Thankyou

November 1, 2025
Unprompted review
Three UK - 3Store Walsall logo

Reply from Three UK - 3Store Walsall

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

Good customer service

Good customer service

November 1, 2025
Unprompted review
Three UK - 3Store Walsall logo

Reply from Three UK - 3Store Walsall

Hi there.

Awesome stuff. Thanks for the 5 stars. -Pete

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