We have just been into the Three shop in Wigan and was met by Laura. We had a phone that was infected by some malware or virus that changed the way the phone worked and was missing some things lik... See more
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I would very much recommend going into this store. As soon as you arrive, the atmosphere is friendly and welcoming. I was there for a new phone, and Bobby who served me was so helpful and had a lovel... See more
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The staff in the Three store are always so incredibly helpful and willing to spend as much time as needed to get everything right for you. We have been returning customers for many years and the servi... See more
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Very polite and knowledgeable member of staff, Bobby. She went through all of our needs, and made sure she checked everything with us before moving on. She put us at ease, and was a credit to the st... See more
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Company details
About Three UK - 3Store Wigan
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 34a The Grand Arcade, WN1 1BH, Wigan, North, United Kingdom
- 01942231973
4.8
Excellent
79 reviews
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Reply from Three UK - 3Store Wigan
Hi Samantha, it’s great to hear you had such a positive experience and felt well supported by the team throughout your interaction. -Kishan
Excellent service
Excellent service, listened to what I needed and wanted
May 21, 2026
Unprompted review
Reply from Three UK - 3Store Wigan
Hi Julie, thank you for sharing this. It’s lovely to hear your needs were clearly understood and everything felt simple for you. -Suhaas
We have just been into the Three shop…
We have just been into the Three shop in Wigan and was met by Laura. We had a phone that was infected by some malware or virus that changed the way the phone worked and was missing some things like the message app. Constant ads popping up saying we had multiple viruses.
Laura told us not to worry and she would fix it for us. She sat us gown and started to work on the phone and after 10 mins or so handed it back for us to take a look. It was absolutely perfect.
Laura was friendly and polite and obviously knows he’s stuff.
I’m sure she saved us an expensive bill and longer wait at a phone repair shop.
I’m so happy to not only recommend the Three network, but also the Three shop in the Grand Arcade. Laura is a credit to Three….thank you!
May 18, 2026
Unprompted review
Reply from Three UK - 3Store Wigan
Alan, we’re genuinely grateful for your thoughtful feedback. Laura is delighted her expertise made everything smooth and reassuring for you. Your recognition of her efforts really motivates our team. Thank you for taking the time to share this. -Manavata
Once again excellent service from Laura…
Once again excellent service from Laura she has been looking after us for year
May 18, 2026
Unprompted review
Reply from Three UK - 3Store Wigan
Really nice to hear your feedback, Wessley—Laura’s consistent support over time highlights the kind of service we always strive to deliver. -Shivam
Great customer service from Lisa
Great customer service from Lisa, she helped us out with what we needed and helped us get a great deal. Thank you very much :)
May 17, 2026
Unprompted review
Reply from Three UK - 3Store Wigan
Sarah, we’re delighted Lisa could make everything simple and ensure you got the best deal. We hope to see you again soon! 😊 -Ayesha
Reply from Three UK - 3Store Wigan
Woohoo 🎉 Katie, your words light up our day! We’re delighted that Lisa and Harry provide such stellar support to ensure you walk away with a superb device, and we hope you enjoy every moment with it 😊 -Arvind
Very polite and knowledgeable member of…
Very polite and knowledgeable member of staff, Bobby. She went through all of our needs, and made sure she checked everything with us before moving on.
She put us at ease, and was a credit to the store.
May 9, 2026
Unprompted review
Reply from Three UK - 3Store Wigan
Thanks for sharing this, Brian! 😊 We’re glad Bobby’s calm approach and clear explanations made everything feel comfortable and well managed. We really appreciate you taking the time to let us know. -Samad
Lisa was super helpful
Lisa was super helpful, gave me different options and very polite
May 8, 2026
Unprompted review
Reply from Three UK - 3Store Wigan
Hey Nadia, we’re so glad to hear that Lisa was supportive and made everything easy for you. Thank you for the fantastic 5⭐ review! -Neha
Bobby and Laura spot on
Bobby and Laura spot on, sorted out broadband and updated our phones A+
May 7, 2026
Unprompted review
Reply from Three UK - 3Store Wigan
Hey Warren, that’s brilliant! We’re thrilled to hear that Bobby and Laura made your experience so positive. Thank you for the amazing 5⭐ review! -Veronica
Welcoming service.
Welcoming service.Helpful staff member Laura.Answered all the questions and sorted the stuff out for me in a swift manner.
May 1, 2026
Unprompted review
Reply from Three UK - 3Store Wigan
Thank you for taking the time to leave this review. We’re pleased to hear Laura provided helpful, welcoming support and got everything sorted for you swiftly. -Manavata
Lisa was very helpful and willing to…
Lisa was very helpful and willing to spend the time to help find the right first phone for my son
May 1, 2026
Unprompted review
Reply from Three UK - 3Store Wigan
Really appreciate the feedback, Steph! It’s great to hear Lisa took the time to help you find the right first phone for your son, she’s all about making moments like this special. 🥰 -Ayesha
Reply from Three UK - 3Store Wigan
Thank you for letting us know, Lesley. It’s wonderful to hear that Laura made such a positive impact. -Afaq
Fantastic customer service from Lisa in…
Fantastic customer service from Lisa in the wigan store , fun friendly quick service would definitely recommend
April 10, 2026
Unprompted review
Reply from Three UK - 3Store Wigan
Thanks for sharing this with us, John. It’s brilliant to hear that Lisa made your visit smooth and enjoyable at the Wigan store. Her energy and commitment to helping customers really stand out, and we’re glad she left such a strong impression. -Manavata
Laura helped me to resolve my issue…
Laura helped me to resolve my issue with internet abroad and my issue with the Three App. She was very kindly and prompt as well extremely professional. Thank you so much for the help.
April 9, 2026
Unprompted review
Reply from Three UK - 3Store Wigan
Wow, Natalia! It feels incredible to know Laura made everything seamless and ensured a smooth experience. Thank you for choosing us and for sharing your feedback 😊 -Neha
Excellent customer service
Excellent customer service. Very helpful staff
April 4, 2026
Unprompted review
Reply from Three UK - 3Store Wigan
Hey Dave! We’re really happy to hear that our team was able to help you out. Thank you so much for sharing your wonderful 5⭐ review! -Ayesha
Roaming for going on holiday
Really good customer service asked what was my issue, sorted it out straight away no fuss really helpful and got the issue sorted. Laura such a credit to the team at 3 thankyou again.
April 3, 2026
Unprompted review
Reply from Three UK - 3Store Wigan
Hello, Steven! We’re delighted to hear how smoothly Laura was able to resolve your concern and that her approach left such a strong impression. Thank you for sharing this, it means so much to us! 😊 -Prabhjeet
Reply from Three UK - 3Store Wigan
With our team, it’s not just about speed, it’s about clarity and care, Peneyambeko. That’s what makes the service truly stand out, and we’re proud to deliver that experience every time! -Ashifa
Always great service been coming the…
Always great service been coming the Wigan store for 14 years, staff always find me great deals! Thankyou Lisa today for your help
April 1, 2026
Unprompted review
Reply from Three UK - 3Store Wigan
Spreading joy and happiness every day is what we love, Aimee. Hearing that Lisa at our Wigan store made your visit special fills us with pride. Years of loyalty is the highest compliment 💖, and we’re proud to consistently deliver the best. We’ll be excited to welcome you back soon! -Ashifa
I have.\n Just been 23 in Wigan branch…
I have.\n Just been 23 in Wigan branch today only and Laura help me a lot and I appreciate it. God plus them all.
April 1, 2026
Unprompted review
Reply from Three UK - 3Store Wigan
Hey Ismael, that’s fabulous! We’re delighted that Laura made your visit smooth and seamless at our Wigan store. ✨😊 -Veronica
Only was such a good advisor and git me…
Only was such a good advisor and git me best deadl
April 1, 2026
Unprompted review
Reply from Three UK - 3Store Wigan
Thanks so much, Lauren! It’s wonderful to hear that you received such attentive guidance and walked away with an amazing offer. We truly appreciate you sharing your experience. -Manavata
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