Claire is brilliant at the Workington branch. I always go to her when I need advice and information, I find her customer service brilliant. She has so much patience and time for customers wants to ens... See more
Company replied
Location
Switch locationUnit S31C, Washington Square Shopping Centre, CA14 3AW Workington, North, GB
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Claire made buying a new phone a breeze and was very friendly and great at explaining all the nitty gritty details. Couldn't fault her, she was great!
Company replied
Service from Daisy is excellent! Patient, present and caring. I worked over 40 years in retail and it's an absolute pleasure to see that great customer service still exists.
Company replied
I had a great experience in the Workington store, I was helped by Daisy. The Three app was showing incorrect information, so Daisy helped me investigate and solve the problem. I walked out with pea... See more
Company replied
Company details
About Three UK - 3Store Workington
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit S31C, Washington Square Shopping Centre, CA14 3AW, Workington, North, United Kingdom
- 01900873165
4.9
Excellent
67 reviews
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Daisy and the ladies are brilliant in…
Daisy and the ladies are brilliant in the 3 store. I've been going to see daisy for years and she always helps me and my family.
Great service every time with a smile.
January 16, 2026
Unprompted review
Reply from Three UK - 3Store Workington
Big shoutout to Daisy for turning customer service into a full on positive experience, Ann. Your feedback means a lot, and we can’t wait to welcome you back! ☺️ -Kashish
Very friendly staff
January 11, 2026
Unprompted review
Reply from Three UK - 3Store Workington
Hey.
Thanks! Your review is really appreciated. -Pete
Great service.
Great service.
10 out of 10 for the girls in the store.
January 2, 2026
Unprompted review
Reply from Three UK - 3Store Workington
That’s fabulous to hear, Janet! 🎉 We’re so glad the team made your experience unforgettable, and your feedback is invaluable. Have a great day! 😊 -Manavata
Very helpful and quick
December 29, 2025
Unprompted review
Reply from Three UK - 3Store Workington
Hi Jonathan! 🎉 Your appreciation has brightened our day! We’re delighted our team provided such proactive support, making everything feel seamless and speedy. Thank you for sharing your experience! 🚀 -Kishan
Very friendly staff
Very friendly staff, very helpful. 10/10 for Daisy. Great sales person
December 29, 2025
Unprompted review
Reply from Three UK - 3Store Workington
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Great knowledgeable staff
Went for replacement. Staff handled everything without any issues. Transferred everything over. Great experience. Highly recommend.
December 16, 2025
Unprompted review
Reply from Three UK - 3Store Workington
Hi Jackie, Thanks so much for the 5 ⭐ review. It’s great to hear that our team took care of everything smoothly and made the replacement process straightforward for you. We’re really pleased you had such a positive experience with us. -Kishan
Excellent, friendly service!
The young Polish lady in Workington shop was extremely helpful without being patronising. She explained things clearly answering all my questions with patience and charm. She even did all the transfers which would have taken me a very long time.
On the occasions I have visited a 3 shop I have never been disappointed with the help I have received and that is why I have remained a customer.
Keep up the good work!
December 8, 2025
Unprompted review
Reply from Three UK - 3Store Workington
Thanks for this fantastic 5⭐ review. This is what we love to hear! Hope you have a great day 😊 -Jade
Extremely helpful and a great service.
December 3, 2025
Unprompted review
Reply from Three UK - 3Store Workington
Thanks for your feedback, Chris, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael
First class service from Gemma and…
First class service from Gemma and Gosia today….the knowledge and helpfulness was excellent from both Ladies….greatly appreciated
November 26, 2025
Unprompted review
Reply from Three UK - 3Store Workington
That's absolutely brilliant, Clive. Hearing how informative Gemma and Gosia are makes us very happy :) -Scott
The quality of the staff was brilliant
The quality of the staff was brilliant. They managed to transfer and set up my new phone easily and were aware that I had difficulties that I couldn’t do it myself.
Gosia and Daisy were brilliant
November 23, 2025
Unprompted review
Reply from Three UK - 3Store Workington
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Gemma at Three goes above and beyond…
Gemma at Three goes above and beyond every single time I visit. From simple queries to upgrades and even the more technical stuff, nothing is ever a bother. You’re always met with a wonderfully helpful woman who consistently goes that extra mile. Thank you, Gemma, you make every visit a positive one! 💙📱
November 10, 2025
Unprompted review
Reply from Three UK - 3Store Workington
What a stunning review, Brooke, we're so happy that you've had such memorable experiences with Gemma. We're glad Three is a safe place to come in and ask any techy questions you have and get the answers patiently :) Thank you for sharing -Scott
Reply from Three UK - 3Store Workington
Thanks for your feedback, Lee, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael
Easy and enjoyable experience
The store wasn't busy. I was served immediately.Daisy was great. No messing, offered what we were looking for. She made it an easy experience and we walked away happy.
November 3, 2025
Unprompted review
Reply from Three UK - 3Store Workington
Thanks for this amazing 5⭐ review, Clare. We really do appreciate you taking the time to send this over! Great work Daisy 🎉 -Jade
Daisy was Exceptional excellent…
Daisy was Exceptional excellent customer service, very helpful
November 2, 2025
Unprompted review
Reply from Three UK - 3Store Workington
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Gosia has helped set up my iPhone today…
Gosia has helped set up my iPhone today she also set up different background colours for myself when I am typing as a am dyslexic. She has been more than patient with myself and helpful.
November 1, 2025
Unprompted review
Reply from Three UK - 3Store Workington
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Daisy was brilliant with helping to…
Daisy was brilliant with helping to solve the situation with my phone and persevered even when it didn't happen straight away. Would happily come back!
October 26, 2025
Unprompted review
Reply from Three UK - 3Store Workington
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Daisy was great she was really helpful…
Daisy was great she was really helpful and really knowledgeable. Thanks a bunch daisy you’re a star ⭐️
October 26, 2025
Unprompted review
Reply from Three UK - 3Store Workington
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Daisy was amazing
Daisy was amazing! Patient and helpful. And her colleague was also helpful. They have saved us hours of frustration trying to solve IT problems. Thank you
October 19, 2025
Unprompted review
Reply from Three UK - 3Store Workington
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Daisy is brilliant
Daisy is brilliant, she spent a long time teaching me how to use my phone.
October 14, 2025
Unprompted review
Reply from Three UK - 3Store Workington
That's awesome -Maxine
Daisy was absolutely brilliant with me
Daisy was absolutely brilliant with me, should be a Technician.
October 14, 2025
Unprompted review
Reply from Three UK - 3Store Workington
Amazing, thank you -Maxine
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