Claire is brilliant at the Workington branch. I always go to her when I need advice and information, I find her customer service brilliant. She has so much patience and time for customers wants to ens... See more
Company replied
Location
Switch locationUnit S31C, Washington Square Shopping Centre, CA14 3AW Workington, North, GB
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Claire made buying a new phone a breeze and was very friendly and great at explaining all the nitty gritty details. Couldn't fault her, she was great!
Company replied
Service from Daisy is excellent! Patient, present and caring. I worked over 40 years in retail and it's an absolute pleasure to see that great customer service still exists.
Company replied
I had a great experience in the Workington store, I was helped by Daisy. The Three app was showing incorrect information, so Daisy helped me investigate and solve the problem. I walked out with pea... See more
Company replied
Company details
About Three UK - 3Store Workington
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit S31C, Washington Square Shopping Centre, CA14 3AW, Workington, North, United Kingdom
- 01900873165
4.9
Excellent
67 reviews
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Really helpful and patient staff.
October 13, 2025
Unprompted review
Reply from Three UK - 3Store Workington
Thanks for your feedback, Henny, and it's lovely to hear that you enjoyed great customer service from the team. We appreciate you taking the time to share this with us. -Michael
Reply from Three UK - 3Store Workington
Hello.
We're glad the team were friendly and helpful. Thanks for the support. -Pete
Gemma has a customer service approach…
Gemma has a customer service approach that is unsurpassed. She goes over and above in everything she does
October 10, 2025
Unprompted review
Reply from Three UK - 3Store Workington
That's awesome. We're glad Gemma was so helpful to you, Andrew. Thanks for the support. -Pete
Great staff
Great staff, I only came on for a look but ended up buying a phone and the girls helped me transfer everything.
October 7, 2025
Unprompted review
Reply from Three UK - 3Store Workington
Hey Derek, we’re so happy to hear this is the experience you’ve had, this is the type of experience we aim to provide all our customers, we’ll certainly your feedback on! -John
Amazing staff, 10/10
The staff is very friendly and welcoming. They helped me with setting up a second account for my fiancée. Dog treats are an extra bonus! Thanks!
October 4, 2025
Unprompted review
Reply from Three UK - 3Store Workington
Thanks for this amazing 5⭐ review, Piotr. Thanks for sharing! -Jade
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