Three UK - 3Store Yeovil Reviews 

86
TrustScore 5 out of 5

4.9

Unit 9, The Quedam Centre, Vicarage Walk, BA20 1EU Yeovil, South, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Fantastic customer service from Emirhan! Came away with a much better phone than expected! Also had an upgrade for my children's sims while there.

Company replied

Rated 5 out of 5 stars

My visit today at the three shop in Quedam Yeovil was excellent due to the amazing help from Connor. He was respectful and professional and completely resolved our problem very efficiently.

Company replied

Rated 5 out of 5 stars

Connor has been amazing and helped us reset a SIM and remove a phone number from a current contract. My sister had been having a lot of issues with her phone and he spent an hour with us sorting every... See more

Company replied

Rated 5 out of 5 stars

Metin was great at helping find the right deal for us, he offered a fantastic deal for my partner who then signed up for Three. It was an efficient and friendly experience at great value. Thank you, M... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Yeovil

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 9, The Quedam Centre, Vicarage Walk, BA20 1EU, Yeovil, South, United Kingdom

  • 01935476062

4.9

Excellent

TrustScore 5 out of 5

86 reviews

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4.9

All reviews

(86)

29,086 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Metin was great

Metin was great! Helped with my problem and was really friendly and professional. Thank you so much!

July 4, 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Hey there, it is fantastic to hear that Metin provided such professional assistance and welcoming support to sort everything out for you. — Three Social Media Team

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. Information and directions clear and easy to follow . Very happy.

July 4, 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Hi Mrs Camm, it is wonderful to hear that our team provided such clear guidance and a seamless experience that left you thoroughly pleased. — Three Social Media Team

Rated 5 out of 5 stars

Super good experience!

Connor was immensely helpful and understanding when helping us with our contracts. highly recommend!!

July 3, 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Hello Paige, we’re delighted to hear Connor made everything clear and easy while sorting out your contracts, and your recommendation truly means a lot to us. - Three Social Media Team

Rated 5 out of 5 stars

Metin was very helpful

July 2, 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Hi Veronica 🌼
So lovely to hear Metin was really helpful.
Your words show how much you appreciated his support.
Thanks for sharing this warm little moment 💛
— Three Social Media Team

Rated 5 out of 5 stars

Three Shop Qudam Yeovil…

My visit today at the three shop in Quedam Yeovil was excellent due to the amazing help from Connor. He was respectful and professional and completely resolved our problem very efficiently.

June 30, 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Hi Richard. We appreciate you taking the time to share this. It is brilliant to know that Connor looked after you so well at our Yeovil branch and provided a swift resolution.— Three Social Media Team

Rated 5 out of 5 stars

Fantastic customer service from…

Fantastic customer service from Emirhan! Came away with a much better phone than expected! Also had an upgrade for my children's sims while there.

June 27, 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Thank you, Christine. It's wonderful to hear Emirhan helped you choose a brilliant phone and provided an upgrade for your kids’ plans. – Three Social Media Team

Rated 5 out of 5 stars

Connor and Louise

The two individuals (Connor and Louise) that helped us were friendly, knowledgeable and had a good sense of humour.

June 20, 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Hi there 👋 it is wonderful to know that Connor and Louise shared such expert knowledge alongside a warm, lighthearted, and pleasant approach 🌟 -Arvind

Rated 5 out of 5 stars

Metin was a great Advisor gave us a…

Metin was a great Advisor gave us a great deal on Broadband explained everything to us - Highly recommended

June 18, 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

That’s impressive 🎯 Eve, we're delighted that Metin provided such expert guidance to secure an excellent broadband deal, and your wonderful endorsement means a lot 😊 -Arvind

Rated 5 out of 5 stars

Metin was great at helping find the…

Metin was great at helping find the right deal for us, he offered a fantastic deal for my partner who then signed up for Three. It was an efficient and friendly experience at great value. Thank you, Metin, you are truly great at your job.

June 14, 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Hi there, thank you so much for the wonderful 5 ⭐ review! We are absolutely delighted to hear that Metin provided such a friendly, efficient, and high-value experience to help find the perfect deal. We really appreciate you taking the time to share your feedback with us. -Kishan

Rated 5 out of 5 stars

Very helpful and friendly

Very helpful and friendly, brilliant customer service👏 thank you Emirhan!

June 11, 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Hi Serena 😊
We’re so happy Emirhan gave you brilliant customer service.
Thanks for sharing your experience with us! 👏 -Ayesha

Rated 5 out of 5 stars

Really helpful & friendly staff

Really helpful & friendly staff. Great customer service

June 9, 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Hi Kim, thank you for the 5⭐ rating. We’re glad you had a positive experience with our team.
-Three Social Media Team.

Rated 5 out of 5 stars

Awesome staff

Awesome staff, awesome visit. Sorted out a little problem I had. Thank you

June 9, 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Hi Jack, thanks for your feedback. Good to hear your issue was resolved and your visit went smoothly. -Suhaas

Rated 5 out of 5 stars

Metin, Efficient and patient

Metin was amazingly helpful, patient and efficient.
He sorted my problem out and I am most grateful.

May 23, 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Thanks so much for the review, Chris! We’re delighted to hear Metin gave you excellent support. It’s great to know his help made such a difference 😊 -Neha

Rated 5 out of 5 stars

I visited the Yeovil store to get my…

I visited the Yeovil store to get my daughter a last minute phone for her birthday. Connor was extremely helpful, friendly and efficient. He found me a great deal, couldn’t ask for more! Many thanks!

May 22, 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Hi Sally, we’re pleased Connor could assist you in finding the right phone for your daughter and that the service was helpful and welcoming. -Kishan

Rated 5 out of 5 stars

Brilliant help and advice from Metin in…

Brilliant help and advice from Metin in Yeovil today

May 18, 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Hello Chris! We’re happy to hear that you had a great experience with Metin. Thank you so much for the 5 ⭐ review! We’re always happy to help. -Ayesha

Rated 5 out of 5 stars

Very Happy Customer

Great Customer service thank you Adam M - helpful & clear explanation of options. Really happy with the deal & my new phone. Managed to do the switch over & thanks for the handy hint about WA.

May 11, 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Thank you for taking the time to share this, Karen! It's great to hear that Adam provided such clear guidance and made choosing a new phone feel effortless for you. We're thrilled you walked away with an excellent deal and a setup that fits your needs perfectly. -Afaq

Rated 5 out of 5 stars

EXCELLENT service from the person who…

EXCELLENT service from the person who served us (Mertain)
Went above and beyond amazing person

May 10, 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Sharon, thank you for sharing your experience. It's wonderful to hear that Mertain made everything feel seamless and provided such attentive support. -Afaq

Rated 5 out of 5 stars

Adam J was fantastic

Adam J was fantastic. He helped me reset my password as my account was still connected to an old address. I travel tomorrow so wanted to make sure I had international roaming and he managed to fix the issue. Thank you!

May 9, 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Hi, there! We’re so glad Adam could get that password and address sorted for you just in time. It’s great to know you're all set for your trip tomorrow! 😇 -Prabhjeet

Rated 5 out of 5 stars

Connor was Very helpful young man 10…

Connor was Very helpful young man 10 out of 10,thank you very much.

May 7, 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Thank you for the incredible 10/10 shout-out for Connor! Feedback like this, Robert, isn’t just a pat on the back for us 😍 it motivates us to keep improving and delivering even better experiences every day. -Ashifa

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