Fantastic customer service from Emirhan! Came away with a much better phone than expected! Also had an upgrade for my children's sims while there.
Company replied
Unit 9, The Quedam Centre, Vicarage Walk, BA20 1EU Yeovil, South, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Fantastic customer service from Emirhan! Came away with a much better phone than expected! Also had an upgrade for my children's sims while there.
Company replied
My visit today at the three shop in Quedam Yeovil was excellent due to the amazing help from Connor. He was respectful and professional and completely resolved our problem very efficiently.
Company replied
Connor has been amazing and helped us reset a SIM and remove a phone number from a current contract. My sister had been having a lot of issues with her phone and he spent an hour with us sorting every... See more
Company replied
Metin was great at helping find the right deal for us, he offered a fantastic deal for my partner who then signed up for Three. It was an efficient and friendly experience at great value. Thank you, M... See more
Company replied
Written by the company
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Written by the company

Unit 9, The Quedam Centre, Vicarage Walk, BA20 1EU, Yeovil, South, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Metin was great! Helped with my problem and was really friendly and professional. Thank you so much!

Reply from Three UK - 3Store Yeovil
Amazing customer service. Information and directions clear and easy to follow . Very happy.

Reply from Three UK - 3Store Yeovil
Connor was immensely helpful and understanding when helping us with our contracts. highly recommend!!

Reply from Three UK - 3Store Yeovil
My visit today at the three shop in Quedam Yeovil was excellent due to the amazing help from Connor. He was respectful and professional and completely resolved our problem very efficiently.

Reply from Three UK - 3Store Yeovil
Fantastic customer service from Emirhan! Came away with a much better phone than expected! Also had an upgrade for my children's sims while there.

Reply from Three UK - 3Store Yeovil
The two individuals (Connor and Louise) that helped us were friendly, knowledgeable and had a good sense of humour.

Reply from Three UK - 3Store Yeovil
Metin was a great Advisor gave us a great deal on Broadband explained everything to us - Highly recommended

Reply from Three UK - 3Store Yeovil
Metin was great at helping find the right deal for us, he offered a fantastic deal for my partner who then signed up for Three. It was an efficient and friendly experience at great value. Thank you, Metin, you are truly great at your job.

Reply from Three UK - 3Store Yeovil
Very helpful and friendly, brilliant customer service👏 thank you Emirhan!

Reply from Three UK - 3Store Yeovil
Really helpful & friendly staff. Great customer service

Reply from Three UK - 3Store Yeovil
Awesome staff, awesome visit. Sorted out a little problem I had. Thank you

Reply from Three UK - 3Store Yeovil

Reply from Three UK - 3Store Yeovil
Metin was amazingly helpful, patient and efficient.
He sorted my problem out and I am most grateful.

Reply from Three UK - 3Store Yeovil
I visited the Yeovil store to get my daughter a last minute phone for her birthday. Connor was extremely helpful, friendly and efficient. He found me a great deal, couldn’t ask for more! Many thanks!

Reply from Three UK - 3Store Yeovil
Brilliant help and advice from Metin in Yeovil today

Reply from Three UK - 3Store Yeovil
Great Customer service thank you Adam M - helpful & clear explanation of options. Really happy with the deal & my new phone. Managed to do the switch over & thanks for the handy hint about WA.

Reply from Three UK - 3Store Yeovil
EXCELLENT service from the person who served us (Mertain)
Went above and beyond amazing person

Reply from Three UK - 3Store Yeovil
Adam J was fantastic. He helped me reset my password as my account was still connected to an old address. I travel tomorrow so wanted to make sure I had international roaming and he managed to fix the issue. Thank you!

Reply from Three UK - 3Store Yeovil
Connor was Very helpful young man 10 out of 10,thank you very much.

Reply from Three UK - 3Store Yeovil
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.