So pleased with the help given to my friend who was having problems with her phone. Very friendly and helpful member of staff sorted everything, explaining what he was doing and why. He installed an... See more
Company replied
Location
Switch locationUnit 9, The Quedam Centre, Vicarage Walk, BA20 1EU Yeovil, South, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Well happy with salesman stephen very informative precise and knows what he talking about top man.
Company replied
Lu, in the Three Store - Yeovil, provided great customer service, friendly, polite and made the experience fast and seamless. Sets a great example of how easy this process should be!
Company replied
Connor has been amazing and helped us reset a SIM and remove a phone number from a current contract. My sister had been having a lot of issues with her phone and he spent an hour with us sorting every... See more
Company replied
Company details
About Three UK - 3Store Yeovil
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 9, The Quedam Centre, Vicarage Walk, BA20 1EU, Yeovil, South, United Kingdom
- 01935476062
4.9
Excellent
109 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Well happy with salesman stephen very…
Well happy with salesman stephen very informative precise and knows what he talking about top man.
August 26, 2026
Unprompted review
Reply from Three UK - 3Store Yeovil
Hi Leiland, comments like yours completely makes our day! We are incredibly proud to have experts like Stephen on our team who deliver accurate and helpful advice to our customers. 🎉 – Three Social Media Team
great service
Metin served us today and was very helpful and knowledgeable helped us with everything we needed and more today
August 23, 2026
Unprompted review
Reply from Three UK - 3Store Yeovil
This made our day, Joanna 💫 Metin sounds like an absolute star, making sure every detail was taken care of with such care and attention 💙
- Three Social Media Team
Hannah was a great help
Hannah was a great help. Knowledgeable and provided a service that met my needs fully.
August 22, 2026
Unprompted review
Reply from Three UK - 3Store Yeovil
Hey Ollie, we’re really glad to hear Hannah made sure you were well supported and that everything met your needs. Thank you for sharing your feedback. 😊
-Three Social Media Team.
Fantastic service
Fantastic service, Connor and Hannah were so helpful with their advice and how my step daughter should proceed with her plan for having her phone abroad.
August 21, 2026
Unprompted review
Reply from Three UK - 3Store Yeovil
Dan, thank you for taking the time to share your kind feedback. It’s wonderful to hear that Connor and Hannah were able to guide your step‑daughter with clarity and care. -Three Social Media Team
I’ve had such incredible help from the…
I’ve had such incredible help from the guys working at this store. I really appreciate their assistance and expertise. I’d absolutely recommend to future costumers to reach out to them
August 13, 2026
Unprompted review
Reply from Three UK - 3Store Yeovil
Ross, thanks for taking the time to share your thoughts. It’s great to know the team ensured everything was handled with care and confidence.
Three Social Media Team
Metin was very helpful and explained…
Metin was very helpful and explained everything very well.
August 10, 2026
Unprompted review
Reply from Three UK - 3Store Yeovil
Hey Denise, incredible to hear! 🎉 A big thank you to Metin for delivering an exceptional experience, and thank you for this outstanding 5⭐ review! – Three Social Media Team.
Connor and Metin have been brilliant…
Connor and Metin have been brilliant help. Saved us a huge amount of money each month switching to 3 across three devices!
August 9, 2026
Unprompted review
Reply from Three UK - 3Store Yeovil
Hi Rosie, thank you for the amazing feedback. We’re delighted to hear Connor and Metin provided outstanding guidance and helped you reduce your monthly costs across all your devices.
– Three Social Media Team
Great store and super helpful staff
Great store and super helpful staff. To be honest staff is the reason I keep coming back. Thank you.
August 7, 2026
Unprompted review
Reply from Three UK - 3Store Yeovil
Hi David. Hearing that our store team is the main reason you stay with us absolutely makes our day. Thank you so much for your loyal support and for sharing your experience.— Three Social Media Team
Adam was amazing!!
August 8, 2026
Unprompted review
Reply from Three UK - 3Store Yeovil
Hi Simon,
We’re delighted to know Adam provided outstanding support during your visit. Your feedback means a lot to us, and we’re glad he delivered such a strong experience.
– Three Social Media Team
Excellent customer service
So pleased with the help given to my friend who was having problems with her phone. Very friendly and helpful member of staff sorted everything, explaining what he was doing and why. He installed an app for her hearing aid which she had been unable to do and advised that a new phone was not necessary.
Thank you so much for your time and patience!
August 6, 2026
Unprompted review
Reply from Three UK - 3Store Yeovil
Hello Debra, it’s great to hear everything was explained calmly and sorted with care for your friend. We appreciate your kind words. - Three Social Media Team
Adam was really helpful
Adam was really helpful . I truly appreciate his customer service
August 6, 2026
Unprompted review
Reply from Three UK - 3Store Yeovil
Hello Anil, we’re glad to hear Adam made everything easy for you. Thanks for sharing your experience. - Three Social Media Team
Great job with your help and service…
Great job with your help and service today
August 5, 2026
Unprompted review
Reply from Three UK - 3Store Yeovil
Hey there, we love hearing this! Thank you so much for taking the time to share your feedback 😊
Three Social Media Team
Very attentive service and straight…
Very attentive service and straight forward clearly laying out the options
August 5, 2026
Unprompted review
Reply from Three UK - 3Store Yeovil
We're so glad to hear our team worked their magic, Pamela :) Thanks for this great ⭐⭐⭐⭐⭐ review! We're always happy to help. — Three Social Media Team
Louise was very helpful and…
Louise was very helpful and knowledgeable
August 5, 2026
Unprompted review
Reply from Three UK - 3Store Yeovil
Rita, your brilliant 5⭐ review means a lot to us. It’s great to hear Louise’s knowledge and support made your experience so positive.
— Three Social Media Team
Lu - Three Yeovil
Lu, in the Three Store - Yeovil, provided great customer service, friendly, polite and made the experience fast and seamless. Sets a great example of how easy this process should be!
August 4, 2026
Unprompted review
Reply from Three UK - 3Store Yeovil
Oh wow, Alisha! Thank you for sharing such kind words about Lu. She truly is a charm, guiding you along the way. Here’s to many more smiling moments together! 💗
Louise was very helpful friendly…
Louise was very helpful friendly efficient - as always at 3!
August 4, 2026
Unprompted review
Reply from Three UK - 3Store Yeovil
Hey Helen, thank you for the 5 ⭐ review. We're thrilled to know Louise made your experience seamless.
Three Social Media Team
Lu was very friendly and knowledgeable
Lu was very friendly and knowledgeable. Had the issue resolved within 5 minutes.
August 4, 2026
Unprompted review
Reply from Three UK - 3Store Yeovil
Lovely, Callum! Lu is truly exceptional, and hearing you rate us a perfect 5/5 really makes our day. ☺️
Amazing experience both from Louise and…
Amazing experience both from Louise and Metin. Very knowledgeable guys and were able to give us the best deals possible.
Great customer service overall.
August 1, 2026
Unprompted review
Reply from Three UK - 3Store Yeovil
Amazing news, Linda! We’re thrilled that Louise and Metin helped you choose the perfect plan and made everything feel effortless. Thanks so much for sharing your 5⭐ review!
Three Social Media Team
Really good service and made me feel…
Really good service and made me feel very welcome
July 25, 2026
Unprompted review
Reply from Three UK - 3Store Yeovil
That’s fabulous! We truly appreciate hearing feedback like yours. Thank you so much for the 5⭐ review! – Three Social Media Team
Great experience
Great experience, knowledgeable, knew what he was doing
July 25, 2026
Unprompted review
Reply from Three UK - 3Store Yeovil
Hi there, thanks for the wonderful review. We’re thrilled to hear that you received skilled support and that everything was handled smoothly from start to finish, creating a seamless experience for you.
— Three Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.