Three UK - 3Store Yeovil Reviews 74

TrustScore 5 out of 5

4.9

Unit 9, The Quedam Centre, Vicarage Walk, BA20 1EU Yeovil, South, GB


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Rated 5 out of 5 stars

Connor has been amazing and helped us reset a SIM and remove a phone number from a current contract. My sister had been having a lot of issues with her phone and he spent an hour with us sorting every... See more

Company replied

Rated 5 out of 5 stars

Adam J was fantastic. He helped me reset my password as my account was still connected to an old address. I travel tomorrow so wanted to make sure I had international roaming and he managed to fix the... See more

Company replied

Rated 5 out of 5 stars

I visited the Yeovil store to get my daughter a last minute phone for her birthday. Connor was extremely helpful, friendly and efficient. He found me a great deal, couldn’t ask for more! Many thanks!

Company replied

Rated 5 out of 5 stars

Great Customer service thank you Adam M - helpful & clear explanation of options. Really happy with the deal & my new phone. Managed to do the switch over & thanks for the handy hint about WA.

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Yeovil

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 9, The Quedam Centre, Vicarage Walk, BA20 1EU, Yeovil, South, United Kingdom

  • 01935476062

4.9

Excellent

TrustScore 5 out of 5

74 reviews

5-star
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Rated 5 out of 5 stars

Metin, Efficient and patient

Metin was amazingly helpful, patient and efficient.
He sorted my problem out and I am most grateful.

May 23, 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Thanks so much for the review, Chris! We’re delighted to hear Metin gave you excellent support. It’s great to know his help made such a difference 😊 -Neha

Rated 5 out of 5 stars

I visited the Yeovil store to get my…

I visited the Yeovil store to get my daughter a last minute phone for her birthday. Connor was extremely helpful, friendly and efficient. He found me a great deal, couldn’t ask for more! Many thanks!

May 22, 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Hi Sally, we’re pleased Connor could assist you in finding the right phone for your daughter and that the service was helpful and welcoming. -Kishan

Rated 5 out of 5 stars

Brilliant help and advice from Metin in…

Brilliant help and advice from Metin in Yeovil today

May 18, 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Hello Chris! We’re happy to hear that you had a great experience with Metin. Thank you so much for the 5 ⭐ review! We’re always happy to help. -Ayesha

Rated 5 out of 5 stars

Very Happy Customer

Great Customer service thank you Adam M - helpful & clear explanation of options. Really happy with the deal & my new phone. Managed to do the switch over & thanks for the handy hint about WA.

May 11, 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Thank you for taking the time to share this, Karen! It's great to hear that Adam provided such clear guidance and made choosing a new phone feel effortless for you. We're thrilled you walked away with an excellent deal and a setup that fits your needs perfectly. -Afaq

Rated 5 out of 5 stars

EXCELLENT service from the person who…

EXCELLENT service from the person who served us (Mertain)
Went above and beyond amazing person

May 10, 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Sharon, thank you for sharing your experience. It's wonderful to hear that Mertain made everything feel seamless and provided such attentive support. -Afaq

Rated 5 out of 5 stars

Adam J was fantastic

Adam J was fantastic. He helped me reset my password as my account was still connected to an old address. I travel tomorrow so wanted to make sure I had international roaming and he managed to fix the issue. Thank you!

May 9, 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Hi, there! We’re so glad Adam could get that password and address sorted for you just in time. It’s great to know you're all set for your trip tomorrow! 😇 -Prabhjeet

Rated 5 out of 5 stars

Connor was Very helpful young man 10…

Connor was Very helpful young man 10 out of 10,thank you very much.

May 7, 2026
Unprompted review
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Reply from Three UK - 3Store Yeovil

Thank you for the incredible 10/10 shout-out for Connor! Feedback like this, Robert, isn’t just a pat on the back for us 😍 it motivates us to keep improving and delivering even better experiences every day. -Ashifa

Rated 5 out of 5 stars

Great service by Adam J

Great service by Adam J. He was very polite, informative and patient. We are very pleased with the service we were given. Nothing was to much trouble. Happy to call again and see Adam J
Thank you

May 5, 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Hi Sherry, it’s wonderful to know Adam looked after you so well. Thank you for taking the time to leave such an incredible 5 ⭐ review! -Prabhjeet

Rated 5 out of 5 stars

Very good experience with a team

Very good experience with a team. Both Adams were wonderful and helpful. Great service.

May 2, 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Hey Roza. We're thrilled Adams made the process easy and delivered outstanding care throughout. Thank you so much for sharing the feedback! ☺️ -Prabhjeet

Rated 5 out of 5 stars

Amazing help today and great customer…

Amazing help today and great customer service.. very friendly member of staff :)

May 1, 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Charlotte, your message truly brightened our day. It’s great to know the support you received felt warm, helpful and welcoming. Feedback like yours means so much to us. -Manavata

Rated 5 out of 5 stars

Adam (not Adam J) was very helpful and…

Adam (not Adam J) was very helpful and very informative!
Thankyou for helping me on my iPhone upgrade journey.
Also happy for the help with my dad from Adam J on sorting our accounts out

April 26, 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Thank you, Nikki! So glad your iPhone upgrade journey was smooth and that your dad got the help he needed. ☺️ -Ayesha

Rated 5 out of 5 stars

Connor has been amazing and helped us…

Connor has been amazing and helped us reset a SIM and remove a phone number from a current contract. My sister had been having a lot of issues with her phone and he spent an hour with us sorting everything for her and even brought some humour, couldn’t recommend him high enough ☺️

April 25, 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Florence, it is brilliant to hear that Connor looked after you and your sister so well while getting those SIM and contract details sorted. We are glad he could make everything so easy for you with his great sense of humour and attentive support, and we really appreciate you sharing such a high recommendation for his work. -Kishan

Rated 5 out of 5 stars

Connor was very helpful and explained…

Connor was very helpful and explained everything very thoroughly

April 21, 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Woohoo 🎉 Shell, your shout‑out is WOW ✨ it is fantastic to hear Connor guided you with such clear and steady support throughout 😊 Wishing you plenty of bright moments ahead ✨ -Arvind

Rated 5 out of 5 stars

Excellent Service

Connor was really efficient and managed to upgrade both phones and contracts for me in super quick time. Great to deal with Connor.
Excellent customer service. The sort of person I would want working for me if it was my company.
Thank you!

April 19, 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Thank you for sharing your experience, Paul 🙌. We’re so pleased that Connor was able to guide you through your upgrade with both phones and contracts 🎉📱. -Neha

Rated 5 out of 5 stars

Good service with a smile.

Metin was so helpful when I called in to the Yeovil shop. He sorted out the problem I was having with my sim card efficiently and quickly.

April 15, 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Boom 💥 Jeannie, it’s stellar that Metin tackled that SIM issue with such sharp expertise and speed. We’re thrilled your visit to our Yeovil store was so seamless 🚀 -Arvind

Rated 5 out of 5 stars

Metin was extremely helpful

Metin was extremely helpful, and explained everything very well. Super pleased with the service.

April 16, 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Hi Andrea, it’s wonderful that you received such clear and effective support. We love hearing that Metin made your experience so positive. Your feedback really makes our day! -Kishan

Rated 5 out of 5 stars

Very polite and helpfull and his name…

Very polite and helpfull and his name was metin

April 16, 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Hi Danie! It’s brilliant to hear that Metin provided such a courteous and supportive experience. We’re thrilled he looked after you so well! 🌟 -Kishan

Rated 5 out of 5 stars

He was very nice and help us a lot I…

He was very nice and help us a lot I will be come back because it was so good

April 13, 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

We’re thrilled your visit went so well, Bonnie! Our team's attentive care ensured everything was perfect. Thank you for your kind feedback, we look forward to welcoming you back again soon. -Ashifa

Rated 5 out of 5 stars

Great service

Came into store today looking for broadband and Emirhan was great, went above and beyond for us and got us the best deals and was very friendly. Walked away with better than expecting and very happy. Thank you would definitely recommend.

April 10, 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Jemma, your message truly brightened our day. It’s fantastic to hear how well you were looked after and how smoothly everything came together during your visit. Emirhan’s dedication to finding the right options and making the whole process feel effortless really shines through in feedback like yours. We’re delighted you left feeling even better than expected. -Manavata

Rated 5 out of 5 stars

Adam was super helpful

Adam was super helpful, sorted a technical issue and got a great deal on a new contract

April 10, 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Lovely to hear from you, Zoë. It’s great knowing Adam made everything smooth and straightforward during your visit. His dedication to helping customers find the right solution really shines through, and we’re delighted he could support you so well. -Manavata

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