Three UK - 3Store Yeovil Reviews 

105
TrustScore 5 out of 5

4.9

Unit 9, The Quedam Centre, Vicarage Walk, BA20 1EU Yeovil, South, GB


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Rated 5 out of 5 stars

So pleased with the help given to my friend who was having problems with her phone. Very friendly and helpful member of staff sorted everything, explaining what he was doing and why. He installed an... See more

Company replied

Rated 5 out of 5 stars

I’ve had such incredible help from the guys working at this store. I really appreciate their assistance and expertise. I’d absolutely recommend to future costumers to reach out to them

Company replied

Rated 5 out of 5 stars

Lu, in the Three Store - Yeovil, provided great customer service, friendly, polite and made the experience fast and seamless. Sets a great example of how easy this process should be!

Company replied

Rated 5 out of 5 stars

Connor has been amazing and helped us reset a SIM and remove a phone number from a current contract. My sister had been having a lot of issues with her phone and he spent an hour with us sorting every... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Yeovil

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 9, The Quedam Centre, Vicarage Walk, BA20 1EU, Yeovil, South, United Kingdom

  • 01935476062

4.9

Excellent

TrustScore 5 out of 5

105 reviews

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4.9

All reviews

(105)

31,689 reviews in the last 12 months

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Rated 5 out of 5 stars

Very good experience with a team

Very good experience with a team. Both Adams were wonderful and helpful. Great service.

May 2, 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Hey Roza. We're thrilled Adams made the process easy and delivered outstanding care throughout. Thank you so much for sharing the feedback! ☺️ -Prabhjeet

Rated 5 out of 5 stars

Amazing help today and great customer…

Amazing help today and great customer service.. very friendly member of staff :)

May 1, 2026
Unprompted review
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Reply from Three UK - 3Store Yeovil

Charlotte, your message truly brightened our day. It’s great to know the support you received felt warm, helpful and welcoming. Feedback like yours means so much to us. -Manavata

Rated 5 out of 5 stars

Adam (not Adam J) was very helpful and…

Adam (not Adam J) was very helpful and very informative!
Thankyou for helping me on my iPhone upgrade journey.
Also happy for the help with my dad from Adam J on sorting our accounts out

April 26, 2026
Unprompted review
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Reply from Three UK - 3Store Yeovil

Thank you, Nikki! So glad your iPhone upgrade journey was smooth and that your dad got the help he needed. ☺️ -Ayesha

Rated 5 out of 5 stars

Connor has been amazing and helped us…

Connor has been amazing and helped us reset a SIM and remove a phone number from a current contract. My sister had been having a lot of issues with her phone and he spent an hour with us sorting everything for her and even brought some humour, couldn’t recommend him high enough ☺️

April 25, 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Florence, it is brilliant to hear that Connor looked after you and your sister so well while getting those SIM and contract details sorted. We are glad he could make everything so easy for you with his great sense of humour and attentive support, and we really appreciate you sharing such a high recommendation for his work. -Kishan

Rated 5 out of 5 stars

Connor was very helpful and explained…

Connor was very helpful and explained everything very thoroughly

April 21, 2026
Unprompted review
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Reply from Three UK - 3Store Yeovil

Woohoo 🎉 Shell, your shout‑out is WOW ✨ it is fantastic to hear Connor guided you with such clear and steady support throughout 😊 Wishing you plenty of bright moments ahead ✨ -Arvind

Rated 5 out of 5 stars

Excellent Service

Connor was really efficient and managed to upgrade both phones and contracts for me in super quick time. Great to deal with Connor.
Excellent customer service. The sort of person I would want working for me if it was my company.
Thank you!

April 19, 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Thank you for sharing your experience, Paul 🙌. We’re so pleased that Connor was able to guide you through your upgrade with both phones and contracts 🎉📱. -Neha

Rated 5 out of 5 stars

Good service with a smile.

Metin was so helpful when I called in to the Yeovil shop. He sorted out the problem I was having with my sim card efficiently and quickly.

April 15, 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Boom 💥 Jeannie, it’s stellar that Metin tackled that SIM issue with such sharp expertise and speed. We’re thrilled your visit to our Yeovil store was so seamless 🚀 -Arvind

Rated 5 out of 5 stars

Metin was extremely helpful

Metin was extremely helpful, and explained everything very well. Super pleased with the service.

April 16, 2026
Unprompted review
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Reply from Three UK - 3Store Yeovil

Hi Andrea, it’s wonderful that you received such clear and effective support. We love hearing that Metin made your experience so positive. Your feedback really makes our day! -Kishan

Rated 5 out of 5 stars

Very polite and helpfull and his name…

Very polite and helpfull and his name was metin

April 16, 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Hi Danie! It’s brilliant to hear that Metin provided such a courteous and supportive experience. We’re thrilled he looked after you so well! 🌟 -Kishan

Rated 5 out of 5 stars

He was very nice and help us a lot I…

He was very nice and help us a lot I will be come back because it was so good

April 13, 2026
Unprompted review
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Reply from Three UK - 3Store Yeovil

We’re thrilled your visit went so well, Bonnie! Our team's attentive care ensured everything was perfect. Thank you for your kind feedback, we look forward to welcoming you back again soon. -Ashifa

Rated 5 out of 5 stars

Adam was super helpful

Adam was super helpful, sorted a technical issue and got a great deal on a new contract

April 10, 2026
Unprompted review
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Reply from Three UK - 3Store Yeovil

Lovely to hear from you, Zoë. It’s great knowing Adam made everything smooth and straightforward during your visit. His dedication to helping customers find the right solution really shines through, and we’re delighted he could support you so well. -Manavata

Rated 5 out of 5 stars

Knowledgeable staff at 3

Connor the sales assistant was very knowledgeable and able to advise me on choosing the best phone for my needs.

March 28, 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Thanks so much for your lovely feedback, Kelly! 🌟 We’re delighted to hear that Connor was able to guide you and help you choose the perfect device. -Veronica

Rated 5 out of 5 stars

Emirhan was outstanding

Emirhan was outstanding! He went above & beyond to help me with all my queries & supplied me with all the right kit that i needed! So, so happy! Thank you.

March 28, 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Hey Maggie, thank you for sharing this amazing 5⭐ review! We’re thrilled that Emirhan gave you such a fantastic experience. -Veronica

Rated 5 out of 5 stars

The service I received today from Connor

The service I received today from Connor in the Yeovil store was first class. I am a little ‘clueless’ when it comes to technology and the change of phones. Connor made the process stress free and spoke me through every step and made sure I found the right contract for me within my budget. Very pleased with the service I received today. Thank you

March 24, 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Wow, Heidi! It feels incredible to know Connor at our Yeovil store made everything seamless and ensured a smooth experience. Thank you for choosing us and for sharing your feedback. 😊 -Neha

Rated 5 out of 5 stars

Connor was great

Connor was great, perfect service.

March 24, 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Hey Valerie, we love hearing that Connor's care and guidance made you such a happy customer. We’re so grateful you shared this. 🌸 -Ayesha

Rated 5 out of 5 stars

Speak to Merlin

Metin was incredibly helpful and knowledgeable with all things three. Martin got me a fantastic deal on not just my broadband but also my phone and even portable 5G mini broadband. Thanks to Marvin, my phone, broadband and new mini actually comes to LESS than what I was paying previously, with a new device. Metine explained all of the options and I was in control to choose the best one for me.

Thank you Melvin.

March 15, 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Sapphire, that’s fantastic! 🎉 We’re delighted you had such a great experience. Your feedback means a lot to us. -Suhaas

Rated 5 out of 5 stars

Emirhan gave me great service

March 15, 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Thank you for your 5⭐ review, Emma! It’s great to hear that Emirhan took care of everything for you. We hope to see you again soon! -Ayesha

Rated 5 out of 5 stars

Meta was excellent

Martian was excellent. He gave great advice. Very pleased fabulous here.

March 10, 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Amazing, Dave! We're glad to hear that Martian provided a positive experience and was able to assist you. Your feedback means a lot to us. -Afaq

Rated 5 out of 5 stars

Metin was super friendly

Metin was super friendly, knowledgeable and low pressure, thanks for sorting me out

March 9, 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Hi Bryn 👋 Your words truly spotlight Metin’s dedication! We’re thrilled he could guide you through everything so effortlessly and get you exactly what you needed. Thanks for taking the time to give him a shout-out 🚀 -Arvind

Rated 5 out of 5 stars

Adam from Yeovil store was great help

Adam from Yeovil store was great help

March 7, 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Amazing, Harley. We’re delighted to hear that Adam at our Yeovil branch provided you with outstanding support. Your recognition means a lot to us. ☺️ -Prabhjeet

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