Three UK - 3Store Yeovil Reviews 

105
TrustScore 5 out of 5

4.9

Unit 9, The Quedam Centre, Vicarage Walk, BA20 1EU Yeovil, South, GB


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Rated 5 out of 5 stars

So pleased with the help given to my friend who was having problems with her phone. Very friendly and helpful member of staff sorted everything, explaining what he was doing and why. He installed an... See more

Company replied

Rated 5 out of 5 stars

I’ve had such incredible help from the guys working at this store. I really appreciate their assistance and expertise. I’d absolutely recommend to future costumers to reach out to them

Company replied

Rated 5 out of 5 stars

Lu, in the Three Store - Yeovil, provided great customer service, friendly, polite and made the experience fast and seamless. Sets a great example of how easy this process should be!

Company replied

Rated 5 out of 5 stars

Connor has been amazing and helped us reset a SIM and remove a phone number from a current contract. My sister had been having a lot of issues with her phone and he spent an hour with us sorting every... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Yeovil

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 9, The Quedam Centre, Vicarage Walk, BA20 1EU, Yeovil, South, United Kingdom

  • 01935476062

4.9

Excellent

TrustScore 5 out of 5

105 reviews

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4.9

All reviews

(105)

31,689 reviews in the last 12 months

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Rated 5 out of 5 stars

Good service

Good service, and very helpful with our data transfer problem too. Would definitely recommend three for all their help especially Adam at the branch in Yeovil.

March 4, 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Thank you for the great feedback, Paul! It’s wonderful to know Adam looked after you so well at the Yeovil branch. 😊 -Veronica

Rated 5 out of 5 stars

Friendly, professional and easy to talk to

Adam couldnt have been anymore helpful than he was. He went above and beyond and made it easy to understand our options. We didnt feel pressured into making any decisions. You can see why Adam is the store manager.
We will make sure to ask for him for any future tehc needs.

March 2, 2026
Unprompted review
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Reply from Three UK - 3Store Yeovil

Sam, thank you for sharing your experience. We’re glad to hear Adam’s patience, clarity, and supportive approach made your visit smooth. Hope to see you again soon! -Afaq

Rated 5 out of 5 stars

Metin was very helpful good service…

Metin was very helpful good service would definitely recommend

February 27, 2026
Unprompted review
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Reply from Three UK - 3Store Yeovil

Amazing, Mark! We're glad to hear that Metin provided a positive experience and was able to assist you. Your feedback means a lot to us. -Afaq

Rated 5 out of 5 stars

Louise & Adam are brilliant

Louise & Adam are brilliant! Nothing is too much hassle, made switching to 3 simple and easy with no stress! Thank you very much, can’t wait to set up my new phone!

February 23, 2026
Unprompted review
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Reply from Three UK - 3Store Yeovil

Hi Lauren, thank you for sharing your experience 🎯 We’re pleased to hear Louise and Adam made your switch so smooth. Wishing you a great time setting up your new phone 💙 -Arvind

Rated 5 out of 5 stars

Metin was fantastic

Metin was fantastic and knew exactly how to help

February 23, 2026
Unprompted review
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Reply from Three UK - 3Store Yeovil

Hi Connor, we’re thrilled that Metin delivered exceptional service! Thank you for taking the time to leave us a review. -Neha

Rated 5 out of 5 stars

Adam from the Yeovil store is amazing

Adam from the Yeovil store is amazing. Great service and gave us a great deal

February 19, 2026
Unprompted review
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Reply from Three UK - 3Store Yeovil

Hey Tony, that’s marvellous! A big shoutout to Adam for delivering such amazing support at our Yeovil branch. Thanks so much for taking the time to leave us a 5⭐ review! -Veronica

Rated 5 out of 5 stars

Adam J and Lou were extremely helpful…

Adam J and Lou were extremely helpful when we were in store and upgraded our phones which I hasten to add were very old!!

February 10, 2026
Unprompted review
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Reply from Three UK - 3Store Yeovil

Thank you, Alison! We’re delighted Adam and Lou made your store visit enjoyable and guided you through the upgrade. Your kind words mean a lot to us. -Suhaas

Rated 5 out of 5 stars

Adam j was great

Adam j was great

February 10, 2026
Unprompted review
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Reply from Three UK - 3Store Yeovil

Hi Simon, we’re so glad Adam was able to support you and make your experience seamless. Your feedback means a lot to us. 😊 -Prabhjeet

Rated 5 out of 5 stars

Connor spent loads of time helping us…

Connor spent loads of time helping us out today on sorting out my daughter’s phone. Always find the Yeovil store has amazing staff that are more than happy to help and very knowledgeable and friendly

February 10, 2026
Unprompted review
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Reply from Three UK - 3Store Yeovil

Camilla! We’re glad to hear Connor provided such dedicated support and made everything easy for your daughter. It’s wonderful to know the Yeovil team continues to create such a welcoming experience. Can’t wait to welcome you back again! -Afaq

Rated 5 out of 5 stars

Very helpful

Very helpful. Got what I wanted. Happy man.

February 5, 2026
Unprompted review
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Reply from Three UK - 3Store Yeovil

Hi, James. We're so happy to know that you had a great experience with us. Thank you for taking the time to share this lovely feedback. ☺️ -Prabhjeet

Rated 5 out of 5 stars

Adam was really helpful

Adam was really helpful

February 2, 2026
Unprompted review
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Reply from Three UK - 3Store Yeovil

Hey Ben, that’s brilliant 😊 We're pleased to know Adam gave you such great support. Thanks so much for sharing your experience. -Arvind

Rated 5 out of 5 stars

Metin was super helpful

Metin was super helpful! And found me a really good deal, very happy with my experience! Thank you!

February 1, 2026
Unprompted review
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Reply from Three UK - 3Store Yeovil

Thank you for the review, Léa! We appreciate you sharing your experience. It’s wonderful to hear that Metin helped you secure a deal that met your expectations. 🎉 -Neha

Rated 5 out of 5 stars

Great deals, super friendly

Adam was super friendly and knowledgeable about all the products in store and how to get the best deals!
I was so close to leaving three for GiffGaff when I found a good deal with them but Adam managed to get me an even better deal!
I've been with three for about 15 years so I'm glad I haven't left yet!

January 19, 2026
Unprompted review
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Reply from Three UK - 3Store Yeovil

Aw, Caite! We’re grateful that you’ve stayed on the journey with us for 15 years. Adam is truly a charm, guiding you to the best offers. He genuinely enjoys helping customers, and we’re glad your experience was so positive! 🥰 -Ayesha

Rated 5 out of 5 stars

Emirhan was very helpful and got me the…

Emirhan was very helpful and got me the best deal.

January 18, 2026
Unprompted review
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Reply from Three UK - 3Store Yeovil

We’re delighted Emirhan could assist you, Siobhan, and that you felt well looked after. Thank you for taking the time to share your valuable feedback. -Suhaas

Rated 5 out of 5 stars

Adam M at your Yeovil store was so…

Adam M at your Yeovil store was so helpful for upgrade. I had tried .upgrading on the phone but the guy was rubbish. Adam sorted me out with the exact phone I wanted and was so helpful my wife is going to change from sky to 3 as soon she can mainly because if the friendliness and helpfulness of your staff particularly Adam M thank you

January 16, 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Thank you for sharing your experience, Ian! 😊 We’re delighted to hear Adam M at our Yeovil store made your upgrade so easy and helped you find the exact phone you wanted. We’re sorry to hear about your phone experience, but we’re pleased the store visit made a difference. We’re also excited that your wife is planning to join us too. 🥰 -Kashish

Rated 5 out of 5 stars

Adam M at your Yeovil store was so…

Adam M at your Yeovil store was so helpful today for my Husbands upgrade. Desktop with us with patience and extremely helpful for everything. Thank you so much.
Tried to do the upgrade over the phone and it was awful not helpful at all.
Well done Adam very pleased. I m even going to change from Sky to 3. Thank you

January 16, 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Thank you for sharing this fantastic review, Sandie 😊 We’re delighted to hear Adam M at our Yeovil store looked after you and your husband so well. Sorry about your phone experience, but we’re pleased the store visit made a difference. Have a wonderful day ahead. 🥰 -Kashish

Rated 5 out of 5 stars

Connor always looks after me

Connor always looks after me. Top notch service as always.

January 14, 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Hi David, your words truly spotlight Connor’s dedication 🚀 Feedback like this inspires us all. We value your effort in sharing this with us. -Arvind

Rated 5 out of 5 stars

metin was very helpful today 10/10…

metin was very helpful today 10/10 service

January 7, 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Hey Florin, that’s awesome! We’re happy Metin was able to provide such excellent support. Thank you for sharing this wonderful 5⭐ review! -Veronica

Rated 5 out of 5 stars

I found Connor very helpful and…

I found Conner very helpful and considerate. His mobile phone knowledge is extensive.. All in all it was a very pleasant experience talking with him...

January 6, 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

You made our day, David! 🎈 Huge thanks for the 5 ⭐ review. We’re glad you had a great experience with Conner, and we hope your day is just as awesome as you are! -Afaq

Rated 5 out of 5 stars

Excellent service

Went into store today with my daughter to renew my phone sim contracts on my business account. We were assisted by the store manager who firstly offered my daughter a tablet to play on whilst she waited. Which I thought very considerate.
He asked if she had a tablet to which I replied no as she had a phone . I did however say that I was starting a new course and had been trying to decide whether to go with a tablet or laptop . I explained I wanted something just for my coursework and completely separate from my apple account . He disappeared saying he had the perfect option and returned with a pad and keyboard set up. He managed to get me a great deal on all my phone contracts and the new pad. He couldn’t have been more helpful and even managed to get my three app working which I haven’t been able to access forever!!
Will definitely be returning to the store again if I need anymore assistance.

December 31, 2025
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Aw! 🎉 We absolutely love hearing this, Meredith. Your feedback truly made our day. 😊 We’re so happy our team made everything smooth and quick, from finding the perfect device to sorting your contracts and fixing your app. Wishing you a fantastic New Year! 🎄✨ -Arvind

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