So pleased with the help given to my friend who was having problems with her phone. Very friendly and helpful member of staff sorted everything, explaining what he was doing and why. He installed an... See more
Company replied
Unit 9, The Quedam Centre, Vicarage Walk, BA20 1EU Yeovil, South, GB
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So pleased with the help given to my friend who was having problems with her phone. Very friendly and helpful member of staff sorted everything, explaining what he was doing and why. He installed an... See more
Company replied
I’ve had such incredible help from the guys working at this store. I really appreciate their assistance and expertise. I’d absolutely recommend to future costumers to reach out to them
Company replied
Lu, in the Three Store - Yeovil, provided great customer service, friendly, polite and made the experience fast and seamless. Sets a great example of how easy this process should be!
Company replied
Connor has been amazing and helped us reset a SIM and remove a phone number from a current contract. My sister had been having a lot of issues with her phone and he spent an hour with us sorting every... See more
Company replied
Written by the company
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
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Written by the company

Unit 9, The Quedam Centre, Vicarage Walk, BA20 1EU, Yeovil, South, United Kingdom
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Good service, and very helpful with our data transfer problem too. Would definitely recommend three for all their help especially Adam at the branch in Yeovil.

Reply from Three UK - 3Store Yeovil
Adam couldnt have been anymore helpful than he was. He went above and beyond and made it easy to understand our options. We didnt feel pressured into making any decisions. You can see why Adam is the store manager.
We will make sure to ask for him for any future tehc needs.

Reply from Three UK - 3Store Yeovil
Metin was very helpful good service would definitely recommend

Reply from Three UK - 3Store Yeovil
Louise & Adam are brilliant! Nothing is too much hassle, made switching to 3 simple and easy with no stress! Thank you very much, can’t wait to set up my new phone!

Reply from Three UK - 3Store Yeovil
Metin was fantastic and knew exactly how to help

Reply from Three UK - 3Store Yeovil
Adam from the Yeovil store is amazing. Great service and gave us a great deal

Reply from Three UK - 3Store Yeovil
Adam J and Lou were extremely helpful when we were in store and upgraded our phones which I hasten to add were very old!!

Reply from Three UK - 3Store Yeovil

Reply from Three UK - 3Store Yeovil
Connor spent loads of time helping us out today on sorting out my daughter’s phone. Always find the Yeovil store has amazing staff that are more than happy to help and very knowledgeable and friendly

Reply from Three UK - 3Store Yeovil

Reply from Three UK - 3Store Yeovil

Reply from Three UK - 3Store Yeovil
Metin was super helpful! And found me a really good deal, very happy with my experience! Thank you!

Reply from Three UK - 3Store Yeovil
Adam was super friendly and knowledgeable about all the products in store and how to get the best deals!
I was so close to leaving three for GiffGaff when I found a good deal with them but Adam managed to get me an even better deal!
I've been with three for about 15 years so I'm glad I haven't left yet!

Reply from Three UK - 3Store Yeovil
Emirhan was very helpful and got me the best deal.

Reply from Three UK - 3Store Yeovil
Adam M at your Yeovil store was so helpful for upgrade. I had tried .upgrading on the phone but the guy was rubbish. Adam sorted me out with the exact phone I wanted and was so helpful my wife is going to change from sky to 3 as soon she can mainly because if the friendliness and helpfulness of your staff particularly Adam M thank you

Reply from Three UK - 3Store Yeovil
Adam M at your Yeovil store was so helpful today for my Husbands upgrade. Desktop with us with patience and extremely helpful for everything. Thank you so much.
Tried to do the upgrade over the phone and it was awful not helpful at all.
Well done Adam very pleased. I m even going to change from Sky to 3. Thank you

Reply from Three UK - 3Store Yeovil
Connor always looks after me. Top notch service as always.

Reply from Three UK - 3Store Yeovil
metin was very helpful today 10/10 service

Reply from Three UK - 3Store Yeovil
I found Conner very helpful and considerate. His mobile phone knowledge is extensive.. All in all it was a very pleasant experience talking with him...

Reply from Three UK - 3Store Yeovil
Went into store today with my daughter to renew my phone sim contracts on my business account. We were assisted by the store manager who firstly offered my daughter a tablet to play on whilst she waited. Which I thought very considerate.
He asked if she had a tablet to which I replied no as she had a phone . I did however say that I was starting a new course and had been trying to decide whether to go with a tablet or laptop . I explained I wanted something just for my coursework and completely separate from my apple account . He disappeared saying he had the perfect option and returned with a pad and keyboard set up. He managed to get me a great deal on all my phone contracts and the new pad. He couldn’t have been more helpful and even managed to get my three app working which I haven’t been able to access forever!!
Will definitely be returning to the store again if I need anymore assistance.

Reply from Three UK - 3Store Yeovil
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