Three UK - 3Store Yeovil Reviews 

105
TrustScore 5 out of 5

4.9

Unit 9, The Quedam Centre, Vicarage Walk, BA20 1EU Yeovil, South, GB


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Rated 5 out of 5 stars

So pleased with the help given to my friend who was having problems with her phone. Very friendly and helpful member of staff sorted everything, explaining what he was doing and why. He installed an... See more

Company replied

Rated 5 out of 5 stars

I’ve had such incredible help from the guys working at this store. I really appreciate their assistance and expertise. I’d absolutely recommend to future costumers to reach out to them

Company replied

Rated 5 out of 5 stars

Lu, in the Three Store - Yeovil, provided great customer service, friendly, polite and made the experience fast and seamless. Sets a great example of how easy this process should be!

Company replied

Rated 5 out of 5 stars

Connor has been amazing and helped us reset a SIM and remove a phone number from a current contract. My sister had been having a lot of issues with her phone and he spent an hour with us sorting every... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Yeovil

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 9, The Quedam Centre, Vicarage Walk, BA20 1EU, Yeovil, South, United Kingdom

  • 01935476062

4.9

Excellent

TrustScore 5 out of 5

105 reviews

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4.9

All reviews

(105)

31,689 reviews in the last 12 months

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Rated 5 out of 5 stars

Well explain and very good customer…

Well explain and very good customer service with customer advisor Emirhan very polite and well explained.

December 26, 2025
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Hey Rolando! Your words truly capture the essence of what we strive to deliver. Emirhan’s dedication shines through in moments like this, and we’re thrilled to hear that he made such a positive impression. We’re always happy to help 💙 -Ashifa

Rated 5 out of 5 stars

Metin was really helpful

Metin was really helpful, friendly and made sure I understood everything without feeling rushed

December 19, 2025
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

Rated 5 out of 5 stars

Connor was so helpful

Connor was so helpful ensuring my partner who is not great with digital stuff got the right phone for him and everything was set up for immediate use. Connor was patient and so knowledgeable and has great customer service skills. Thanks for a great experience

December 16, 2025
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Thanks for your 5 ⭐ review, Corinne, and it's lovely to hear that you and your partner enjoyed great customer service from Connor. We hope your partner enjoys their new phone, and appreciate you taking the time to share this with us 🎊. -Michael

Rated 5 out of 5 stars

Good customer service and very polite

Good customer service and very polite

December 5, 2025
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Thanks for your feedback, Leeanne, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Emirhan is very professional

Emirhan is very professional, friendly and helpful. Excellent customer service.Very pleased with the support.Thank you very much.

November 29, 2025
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Hi there.

Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete

Rated 5 out of 5 stars

Excellent

So helpful, Connor took his time to help us.

November 29, 2025
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

Rated 5 out of 5 stars

I had a great experience with Lou she…

I had a great experience with Lou she great always happy with her at the shop in Yeovil

November 25, 2025
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

The Yeovil store is terrific, we're elated you had a great experience speaking with Lou :) Thank you for the 5 stars, Miss P -Scott

Rated 5 out of 5 stars

Very good and friendly staff

Very good and friendly staff, especially Emhiram who was very helpful and polite.

November 16, 2025
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

Emirham was very helpful

Emirham was very helpful, very much appreciated.

November 15, 2025
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Hey.

Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete

Rated 5 out of 5 stars

Great and helpful staff

All staff in this store are always fantastic and helpful. Always going the extra to make sure all questions are answered and the best deals are found. From small queries to contract renewals they take the time you need and don't make you feel rushed. Hats off to all in store. Today in particular I was helped by Adam J who found me just what I need to help with my situation. Informative and friendly. Great customer service

November 14, 2025
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

That's really kind, Clayton. Thank you for writing us a fantastic review. We're glad Adam J and the other staff have given you a great experience -Scott

Rated 5 out of 5 stars

Popped into store

Popped into store to sort out my work phone that I’d been having trouble with and to update my contracts, Connor helped me and made it very easy to sort! Really happy with the service I received and with a much better deal than I was on so very happy!

November 10, 2025
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Hello Jess, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Really friendly staff

Really friendly staff, very helpful and knowledgeable worked well together as a team. Just brilliant 😁

November 8, 2025
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Hey.

That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete

Rated 5 out of 5 stars

Absolutely fantastic service at the…

Absolutely fantastic service at the Three store Yeovil . Connor was very professional indeed , thanks for the help

November 7, 2025
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Thanks for this amazing 5⭐ review, Carole. We really do appreciate you taking the time to send this over! Well done Connor 🎉 -Jade

Rated 5 out of 5 stars

Great service

Great service! Really pleased with the products and help I was given.

November 7, 2025
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Thanks for this amazing 5⭐ review, Beverley. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade

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