Jon was very helpful dealing with what we thought was potential fraud. He got us sorted out and gave us full reassurance we are safe and sound.
Company replied
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See what reviewers are saying
Tyler was super helpful in helping me decide on what phone contract to get, proper young man with pride in his work.
Company replied
Remi went above and beyond to get my husband the best phone at the best price. Nothing beats talking to a human being and she elevated this experience from business to pleasure
Company replied
Awesome service from Tyler, he really helped me find a deal that met my needs while also saving money. I've really been enjoying my time with Three so far
Company replied
Company details
About Three UK - 3Store York
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
13 Coney Street, YO1 9QL, York, North, United Kingdom
- 01904674773
4.9
Excellent
393 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Fantastic and helpful service in store
Fantastic and helpful service in store! Remi was so helpful in sorting out my new sim
October 20, 2026
Unprompted review
Reply from Three UK - 3Store York
Hi there, thank you for leaving a review; it's great to know Remi's support helped get everything in place, making your visit both productive and worthwhile. — Three Social Media Team
Great service from Luke in store a…
Great service from Luke in store a credit to the company
October 19, 2026
Unprompted review
Reply from Three UK - 3Store York
Love this, Allan 💫 Luke's support in store clearly stood out, and that recognition speaks volumes 🌟
- Three Social Media Team
Awesome service from Tyler
Awesome service from Tyler, he really helped me find a deal that met my needs while also saving money. I've really been enjoying my time with Three so far
October 16, 2026
Unprompted review
Reply from Three UK - 3Store York
Hi Whitney, thank you for taking the time to leave a review. It's wonderful to know Tyler made such a positive contribution to your experience. We truly appreciate your feedback.
- Three Social Media Team
Tyler was super helpful in guiding me
Tyler was super helpful in helping me decide on what phone contract to get, proper young man with pride in his work.
October 13, 2026
Unprompted review
Reply from Three UK - 3Store York
Hi Dan, thanks for the amazing feedback. We're glad to hear that Tyler provided thoughtful guidance in finding the right phone contract to suit your needs and made the whole experience easy and stress free.
– Three Social Media Team
Friendly service and very helpful
Friendly service and very helpful
Upgraded again and very easy to do
October 17, 2026
Unprompted review
Reply from Three UK - 3Store York
Hi Nick, thank you for your feedback. It's fantastic to know everything went so smoothly and left such a positive impression. We truly appreciate your loyalty.
- Three Social Media Team
Virus
Problem with phone with virus they cleared it and my phone is now back to normal
Thankyou jon at three shop coney street york
October 17, 2026
Unprompted review
Reply from Three UK - 3Store York
Hello Julie, it's great to hear Jon at our Coney Street York store was able to get everything sorted and have your device working properly again. Thank you for your kind words. - Three Social Media Team
Great friendly staff
October 16, 2026
Unprompted review
Reply from Three UK - 3Store York
Hi David, thanks for the amazing review! We are thrilled that you had a seamless and pleasant experience with us.— Three Social Media Team
Got a great upgrade deal from Jon
October 16, 2026
Unprompted review
Reply from Three UK - 3Store York
Hello Di, we're pleased to hear Jon helped you explore your options and get everything sorted. Thank you for your 5 ⭐ review. - Three Social Media Team
Jon was very helpful dealing with what…
Jon was very helpful dealing with what we thought was potential fraud. He got us sorted out and gave us full reassurance we are safe and sound.
October 16, 2026
Unprompted review
Reply from Three UK - 3Store York
Hey Geoff, thank you for taking the time to leave us such a fantastic 5⭐ review! 😊 We're delighted to hear that Jon was able to provide the guidance and support you needed during a worrying situation.- Three Social Media Team.
Very satisfactory
Very satisfactory . Remi attended to me and she was so helpful, the process was so seamless and commendable. I am really impressed
October 14, 2026
Unprompted review
Reply from Three UK - 3Store York
Hey Ernestina, thank you for taking the time to leave us such a wonderful 5⭐ review! 😊 We're delighted to hear that Remi provided outstanding support and made everything straightforward from start to finish.- Three Social Media Team.
Alex the store manager has been superb
Alex the store manager has been superb, really helpful and knowledgeable
October 14, 2026
Unprompted review
Reply from Three UK - 3Store York
Hey Dale, thank you for the 5 ⭐ review. We're thrilled to know Alex store manager made your experience seamless.- Three Social Media Team.
Good all the way from Remi
Good all the way from Remi. Very helpful
October 14, 2026
Unprompted review
Reply from Three UK - 3Store York
Hi Martin, it's lovely to hear Remi made your visit such a pleasure. Your feedback made our day! ☺️ -Three Social Media Team
Reply from Three UK - 3Store York
Hey Joseph, we're glad to hear you had such positive experience. Thank you for the feedback.
-Three Social Media team.
Remi I was very helpful and sorted a…
Remi I was very helpful and sorted a great deal
October 13, 2026
Unprompted review
Reply from Three UK - 3Store York
Hi David, thanks for the fantastic feedback. We're happy to hear that Remi provided exceptional assistance in helping you find an ideal deal that suited your needs and ensured a positive experience throughout.
– Three Social Media Team
Remi went above and beyond to get my…
Remi went above and beyond to get my husband the best phone at the best price. Nothing beats talking to a human being and she elevated this experience from business to pleasure
October 13, 2026
Unprompted review
Reply from Three UK - 3Store York
Hey Ruth, thank you for taking the time to leave us such a wonderful 5⭐ review! 😊 We're thrilled to hear that Remi delivered an outstanding experience and took the time to ensure your husband found the right device and package to suit his needs.- Three Social Media Team
It was a great service
It was a great service. Remi attended me and she was very helpful and kind and made the process very smooth and simple.
October 8, 2026
Unprompted review
Reply from Three UK - 3Store York
Hi Shubh, thanks for the wonderful feedback. We’re delighted to know that Remi provided top tier assistance with a warm and calm approach, making your experience a positive one.
-Three Social Media Team
Very helpful with helping me get my new…
Very helpful with helping me get my new phone :)
October 8, 2026
Unprompted review
Reply from Three UK - 3Store York
Hi Robbie, thanks for the lovely feedback! 😊 It’s fantastic to hear you received excellent assistance with your new device. -Three Social Media team.
Reply from Three UK - 3Store York
Hello Alfie, it's great to know our team made everything simple and easy. Thanks for taking the time to leave a 5⭐ review. - Three Social Media Team
I came into the shop troubled a bit…
I came into the shop troubled a bit thinking my phone had viruses.Iwas prompted by bank to do this.Very friendly person in shop helped enormously.Sorted out a few things with professionism.Very happy with the help.
October 7, 2026
Unprompted review
Reply from Three UK - 3Store York
Your words are a real highlight, David 💫 it's wonderful to know the team took the worry out of the situation and got everything straightened out with such a reassuring approach 🌟
- Three Social Media Team
Tyler was super helpful
Tyler was super helpful and very good at explaining the options to me. He was very patient making sure I understood options and while we uploaded information. Excellent service.
October 7, 2026
Unprompted review
Reply from Three UK - 3Store York
Thank you for the wonderful review, Jayne! 🌟 We are glad Tyler provided such thorough and clear guidance while sorting out your options. Our aim is always to ensure everything is straightforward and seamless. – Three Social Media Team
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