Ticket.dk Reviews 

5,140
•
TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

Very much annoying.the flight is cancelled after 4 days of reservation.though I have paid ticket didnt confirm the ticket with the airlines and it was just like cheating and giving me extra stress.i h... See more

Rated 5 out of 5 stars

Smooth and efficient booking with ticket.dk I recently booked a flight through ticket.dk, and I had a very positive experience. The booking process was quick, straightforward, and hassle-free, much... See more

Rated 4 out of 5 stars

I made booking online i only got confirmation, but i didn't receive my ticket, so i became scared, just for curiosity i check it on trustpilot.com and found very negative feed back. so i got scared. b... See more

Rated 4 out of 5 stars

After paying for the tickets. I immediately received by order no. although the airline booking reference came shortly after. I know there are many 1 and 2-star reviews of this website but mine w... See more

Company details

  1. Travel Agency

Ticket.dk

Written by the company


Contact info

2.8

Average

TrustScore 3 out of 5

5K reviews

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2.8

All reviews

(5,140)

236 reviews in the last 12 months

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Rated 1 out of 5 stars

DONT USE THIS AGENCY!!!HORRIBLE SERVICE, RUDE SERVICE AGENTS!!!

I bought 3 tickets from 3 different agencies, including Ticket.dk, for my round trip. I asked all 3 agencies to amend the name on my tickets. the other 2 assisted me but Ticket.dk refused to assist me with this. they just left me hanging.

I tried calling them, twice, and the service agents where the most horrible, rude people. I could not believe.

This agency is horrible. I am a frequent traveler and I will NEVER use them again. Never.

April 3, 2023
Unprompted review
Rated 5 out of 5 stars

Simple easy to use platform

The ticket price, baggage selections and information on the product was easily visible. All flight times were shown clearly. Confirmation of tickets by email was immediate. All in all quick and simple platform

May 11, 2023
Rated 4 out of 5 stars

satisfactory experience

I made booking online i only got confirmation, but i didn't receive my ticket, so i became scared, just for curiosity i check it on trustpilot.com and found very negative feed back. so i got scared. but after around 20 minutes i received my ticket. and everything was fine. I gave them 4 stars because i didn't receive ticket just after the booking. i didn't have bad experience with this organization

April 30, 2023
Unprompted review
Rated 1 out of 5 stars

Refused to cancel my ticket

I tried to cancel my ticket few hours I bought it, they told memthst it is possible for 195dkk, but I have to confirm it in next five hours. I confirmed immediately and after a day I receive their email that it is too late to cancel the ticket now.
Their customer service is terrible and they don't follow their own rules.

May 3, 2023
Rated 1 out of 5 stars

I should had read trustpilot before…

I should had read trustpilot before buying from this company. I learned the hard way why you shouldn’t buy from a cheap company selling cheap tickets. Their service is almost non existent and what service they have is really bad.

I ordered a ticket to thailand, got rejected, they charged my money and told me i would get my money back in 7-10 days. 20 days after and i still don’t have my money.

I have waited 4 hard years to see my dad in Thailand, but because of Ticket’s lazy employees, i may have to wait another year.

It’s okay to make mistakes and it’s okay that their system rejects me. Stuff like that is bound to happen. What i’m not okay with is the lack of support available. And that’s why i only give 1 star.

Lesson learned, never buy budget tickets. They are cheap for a reason.

April 3, 2023
Unprompted review
Rated 1 out of 5 stars

Not getting the flights I bought

You (Ticket.dk) sold me a round trip ticket CPH-DOH-DBX-DOH-CPH with Qatar Airways, a premium airline, all flights confirmed to be with QR flight codes in booking cofirmation and on tickets. No mentioning of other airlines and flights. But the DOH-CPH leg was actually with Finnair, I must rate the experience with Finnair to be closer to a discount airline than a premium airline. Narrow seats with short leg room and lousy service on board.
That is not what I booked and paid for.
I did not get what you (Ticket.dk) sold me.

April 9, 2023
Rated 1 out of 5 stars

Complete scam, luggage not possible

We booked our flight ticket for a Norwegian flight with Ticket.dk. We cannot in any way add luggage to our flight, and it's impossible to go through their phone/email. You have to send in a form to add a simple thing like LUGGAGE TO A FLIGHT. This is complete scam, never book through this company.

April 10, 2023
Unprompted review
Rated 4 out of 5 stars

i use them a lot and never had eny…

i use them a lot and never had eny problems -- even wen i had ti chance my ticket and a nother time i had to chance it to a week later -- 1 day later it wer all done -- and the price are not all bad and the servis i got wer okey all the time --- i see a lot of ppl text is Bad but i bet the work for other airlines just to make Ticket look bad -- even my frends never had eny problem use Ticket and we been use them many many time

March 22, 2023
Unprompted review

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