Ticket.se Reviews 24,961

TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 4 out of 5 stars

Bought tickets a couple of times with them. Very simple and efficient ticketing process. Provides flight cancellation guarantees and refund options which I always purchased with my flights but I did n... See more

Rated 3 out of 5 stars

Customer service is not great, I booked a changable flexi flight ticket but still it is very difficult to change and always they ask for a fee to change eventhough i could see that there is no additi... See more

Rated 5 out of 5 stars

My experience with estenove was amazing!, from start to finish the while process was not stressful and i feel free. I found them on instagram and after looking at several different Clinics I went wit... See more

Rated 5 out of 5 stars

I was in need for help because of my booking, and I was super lucky to get in contact with Viviana, she was unbelievable nice and friendly and helpful, and at the end I got the help I was exactly exp... See more

Company details

  1. Travel Agency

Written by the company

Ticket Privatresor är en detaljhandelskedja som säljer privatresor från samtliga ledande charter- och researrangörer, kryssningsrederier samt flyg- och hotellbolag. Ticket Privatresor är den största privatresebyrån i Sverige och andra största privatresebyrån i Norge. Vår uppgift inom Ticket Privatresor är att göra det enkelt för dig som kund att hitta och boka rätt resa. Genom en enda kontakt med oss får du som kund överblick över marknadens breda utbud och kan därmed göra jämförelser. Utifrån vår höga kompetens och service ger vi dig som kund råd och hjälp att boka rätt resa.

Vi visar vägen till rätt resa!

Written by the company

Störst i Norden
Vår storlek är vår styrka. Som den största privatresebyråkedjan i Norden med en omsättning på ca 4 miljarder kan vi säkerställa att våra kunder alltid har tillgång till det största utbudet och de bästa priserna på resor från alla våra samarbetspartners. Vi jobbar med alla ledande charter- och researrangörer, kryssningsrederier samt flyg- och hotellbolag som finns. Hos Ticket hittar du alltid en billig resa. Vi visar vägen till rätt resa!
Oslagbar service
Vi har 230 reserådgivare som gärna svarar på dina frågor och hjälper dig om något skulle gå fel. Du når oss på telefon 0771-45 67 00, via email kontakt@ticket.se eller i någon av våra Ticketbutiker runt om i landet. Testa också vår nya callbackfunktion på sajten där vi ringer upp dig så snart vi kan och hjälper dig med dina frågor.
Ticket Garanti
Med tecknad Ticket Garanti har du ett skydd som ger dig möjlighet att avboka resan och få pengar tillbaka om något oförutsett skulle inträffa, exempelvis om du av någon anledning inte vill eller kan resa iväg.
Trygg betalning
Ticket arbetar med de senaste och säkraste versionerna av betalningslösningar som finns på marknaden och som uppfyller alla nu kända krav på säker betalning på Internet. Du kan alltid betala tryggt med kort via Internet hos oss. Är du ändå osäker kan du boka din biljett på hemsidan och betala resan i en av våra butiker. Ticket har självfallet ställt säkerhet enligt resegarantilagen.
Nöjda kunder
Nöjda kunder Ticket har mycket höga värden i nöjd-kund-mätning, hela 86% mycket nöjda kunder i senaste undersökningen! Vi ställer alltid upp för våra kunder och försöker att i alla lägen ge den bästa servicen och bemötandet.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

25K reviews

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Rated 1 out of 5 stars

DON'T BUY AN INSURANCE with this company that just gonna steal your money is not worth

If you book a ticket, make sure you don't buy an insurance.Because it's a scam.I bought a ticket 4 thousand and they are , for me , two thousand back , my fly , it's in a month but I get rob on my holiday and had to cansel and at all , does that insurance will help me all day there all day date they did was just to rob me as well. And I brought, and I'd rather baggage insur or the airport did baggage and they don't even want to help me the worst experience ever, but I want judge to them because I don't know why they steal my maybe that's a good reason A cancer treatment or something but one thing is for sure , I will do mine , so nobody ending the same situation as me Let's get ready to rumble!(':quote Michael Buffer)

October 20, 2025
Unprompted review
Rated 1 out of 5 stars

These people are scammers who have…

These people are scammers who have defrauded us of billions of dollars in Sweden, Palestine, Norway, and Europe. I am one of the people who have defrauded me of over thirty dollars, $30,000. I do not advise anyone to go along with them or participate with them. I did not start them. They are all a group of scammers and bloodsuckers. Their treatment is very bad.

October 6, 2025
Rated 5 out of 5 stars

“Reliable and easy to use”

“Reliable and easy to use”

I usually book my flights through Ticket.se and they have always been great. The website is easy to navigate, the booking process is smooth, and I’ve never had any issues with my reservations. Prices are competitive, and I feel safe and confident using their service.

Highly recommended for anyone looking for a reliable place to book flights.

January 22, 2025
Rated 1 out of 5 stars

I had a very negative experience with…

I had a very negative experience with Ticket.se. I booked a flight that originally cost €305 with 25 kg baggage included through the airline. Ticket.se sold me the same ticket for €300 without baggage. I then paid an additional €40 for baggage.

The next day, they refused to honor the baggage purchase and refunded the €40, telling me to buy it directly from the airline. When I went to the airline, they offered baggage for €400. Ticket.se refused to help, showing complete lack of responsibility.

This is more fraud than a travel agency. Their website offers no help, their customer service is useless, and I strongly advise never buying from Ticket.se.

August 19, 2025
Unprompted review
Rated 1 out of 5 stars

Why don't they send the information…


Why don't they send the information about how long before I have to be at the airport? It was my first flight and it was very cheap, but is chepper means for them they don’t care about me? Because I’m not vip passengers!
My first experience as an economy passenger with ticket.com , I was not happy.

August 7, 2025
Rated 1 out of 5 stars

Absolute worst

Ticket is without a doubt - the absolute worst of the worst when it comes to helping customers. I’ve been lied to during approximately 15 phone calls over the course of 3 days - when I asked if it was possible to change the name on our booking. Ticket lied to my wife during this period as well. We almost did not change the name of the booking in time because of the lies of Ticket representatives who told us this was impossible - they only reacted and helped when I found out and told Ticket that they are obligated to assist as per their agreement with the airline - they did not expect me to know this, but knew that they had to. We will never, ever use Ticket again - it was the absolute worst experience and to know that their representatives will lie to their customers just to get out of doing their job is beyond unacceptable. I’ve had many bad experiences with services like Ticket’s before but this is without a doubt the worst and beyond shameful. I hope you record all the phone calls so you can train your staff - disgusting behavior.

July 10, 2025
Unprompted review

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