Ticketmaster France Reviews 27,802

It was a little difficult, and the site was glitching. The prices should definitely be a bit different, especially fro the section i bought.

I was told to call and give my bank details in order to get a refund for the Kid Cudi concert on March 8th that has been cancelled. I have called MANY times and nobody answers the phone. I have also emailed and sent in three refund requests. I have sent on my bank details too and still nobody has replied to me.

This is beyond unacceptable. I will NEVER buy from Ticketmaster France ever again.

Simple et Rapide

I tried to cancel my ticket and be reimbursed, but their site didn’t work and i was given an error message. I reached out to the event coordinator but no response. Ticketmaster didn’t help at all.

Easy to book the tickets after I registered!
Good work

I bought tickets for a concert. Later I found out that these tickets were twice as expensive as normal. I feel cheated! Ober 200€ more!!!

The site crashed during sale of blackpink 2025 concert tickets and I ended up with more tickets than I need. The fan-to-fan resale is not available and they are not answering my email. I’m not happy with my experience at all.

Je ne comprends pas comment ticket master peut faire payer plus cher le e-ticket que le retrait du ticket en magasin. C’est un scandale !

Too bad Paypal is not an option for payment

I wanted to make my daughter happy and wanted to take her to the Black Pink concert in Paris. I ordered two tickets, but these seats are not next to each other but in different blocks and rows. That doesn't work at all. I find this allocation impossible and I can't use the tickets like this. Who leaves a child alone at a concert several blocks away? Impossible.

Page was always on french, no option to show on english was given. Very limtied info about tickets details.

1. The website was lagging a lot,sometimes i had troubles logging in because it could just freeze
2. Again, lagging, when it was time for me to purchase tickets, i thought it crashed and kicked me out of rhe line, but ut was just the site loading the ticket option below for almost 2 mins!!! I went into panic mode!!
3. Lastly and the worst, there was no option to pay with PayPal. I wanted to play exclusively from my PayPal card but, to my surprise, at the last moment i see there is no option to pay with PayPal!!! Thankfully we found a solution with my friends after and hour to buy tickets, but we went into so much unnecessary hustle. PLEASE SHOW YOUR PAYMENT METHODS FOR A SPECIFIC EVENT WHEN YOU UPLOAD IT!!!!!
However the method to buy tickets was simple and understandable, I'll give you that

Website crashed. All the time technical error. Money went off the account and 2 hours later i received the tickets. Worst Ticketmaster platform ever.

it was so confusing when the selling started that i have not purchased my desired tickets.

Very user-friendly site and offers ticekts to all gigs. The delivery of the tickets was fast and i recommend, it is a reliable site.

I use ticketmaster often, something i didnt understand is, why did i have to make another account and why is france not available on the app?

I needet 4 ticket. could only buy one. wasnj't able to buy more because there are only a few available every half an hour....?! I don't have time to wait for days in front of a computer and click and it doesn't work. worst exerience ever!

I bought a ticket to Beyoncé in Paris, but I can't attend the show anymore and I tried to ask for a refund during the first 24 hours, but they said they wouldn't refund it. Then, I thought I could at least resell the ticket but that option isn't available and since it was a presale ticket apparently you can't sell it. Everytime I sent an e-mail trying to get an answer, they just copy and paste the same reply everytime and it's never 100% clear because I'm just talking with a chatbot at this point, and when I request to speak with a real person that never happens and they just sent another copy and paste answer. All I'm asking is that you allow fans to resell their tickets and that you have real people replying to these requests. On Ticketmaster UK and USA people can resell their tickets, so this just seems like a Ticketmaster issue rather than a promoter or artist's team issue so please fix it before June.

edit: the resale is activate on all tickets, except vip ones so please fix this cause I want to sell my vip ticket and I can't when it's sold out, this is really unfair

Good site for tickets

Beaucoup de difficultes a finaliser la vente
Le paiement